Document Audience: | INTERNAL |
Document ID: | A0084-1 |
Title: | SCSI Parity errors on MultiPack configurations |
Copyright Notice: | Copyright © 2005 Sun Microsystems, Inc. All Rights Reserved |
Update Date: | Tue Jul 30 00:00:00 MDT 1996 |
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD CHANGE ORDER
(For Authorized Distribution by SunService)
FCO #: A0084-1
Status: inactive
Synopsis: SCSI Parity errors on MultiPack configurationsDate: Jul/30/96
Keywords:
SCSI Parity errors
Product Affected:
SBus Single-Ended Fast/Wide SCSI Cards
X1018A SunSwift SBus Adapter Card
X1063A SWIS/S SBus Adapter Card
Ultra 1 Model 170E Creator Graphics
Systems with Fast/Wide 68-pin single-ended SCSI
A12-UBA1-2E-032AA
A12-UBA1-1E-064AB
A12-UBA1-1E-128DA
A12-UBA1-1E-256AB
A12-UBA1-1E-064MA (US)
A12-UBA1-1E-064MB (UK)
A12-UBA1-1E-064MC (Europe)
Ultra 1 Model 170E Creator 3D Graphics
Systems with Fast/Wide 68-pin single-ended SCSI
A12-UBA1-1F-064AB
A12-UBA1-1F-128DB
A12-UBA1-1F-256AB
Ultra Enterprise 1 Model 170E Server
Systems with Fast/Wide 68-pin single-ended SCSI
A12-UBA1-9S-064EB
Ultra 2 Model 1170 Desktop
Systems with Fast/Wide 68-pin single-ended SCSI
A14-UBA1-1E-064AB
A14-UBA1-1F-128DB
Ultra 2 Model 1170 Server
Systems with Fast/Wide 68-pin single-ended SCSI
A14-UBA1-9S-064CB
A14-UBA1-9S-128EB
Ultra 2 Model 1200 Desktop
Systems with Fast/Wide 68-pin single-ended SCSI
A14-UCB1-1E-064AB
A14-UCB1-1F-128DB
Ultra 2 Model 1200 Server
Systems with Fast/Wide 68-pin single-ended SCSI
A14-UCB1-9S-064CB
A14-UCB1-9S-128EB
Ultra 2 Model 2170 Desktop
Systems with Fast/Wide 68-pin single-ended SCSI
A14-UBA2-1E-064AB
A14-UBA2-1F-128DB
A14-UBA2-1F-256DB
Ultra 2 Model 2170 Server
Systems with Fast/Wide 68-pin single-ended SCSI
A14-UBA2-9S-128EB
Ultra 2 Model 2200 Desktop
Systems with Fast/Wide 68-pin single-ended SCSI
A14-UCB2-1E-064AB
A14-UCB2-1E-256DB
A14-UCB2-1F-128DB
A14-UCB2-1F-256DB
A14-UCB2-1F-512DB
Ultra Enterprise 2 Model 2200 Server
Systems with Fast/Wide 68-pin single-ended SCSI
A14-UCB2-9S-512EB
SPARCUltra 1 with Fast/Wide SCSI
SPARCUltra 2 with Fast/Wide SCSI
SWIS/S Sbus host adapter (ISP)
SunSwift Sbus host adapter
PART NUMBERS AFFECTED:
X51xxA SPARCstorage UniPack Disk
X52xxA SPARCstorage UniPack Disk
X55xxA SPARCstorage MultiPack
X60xxA SPARCstorage Multi-Tape Backup
X61xxA SPARCstorage UniPack Tape
X62xxA SPARCstorage UniPack Tape
REFERENCES:
SPARCstorage MultiPack Desktop Storage Product Brief
SPARCstorage UniPack/MultiPack Just the Facts
SPARCstorage MultiPack Installation (802-4427-11)
SPARCstorage MultiPack User's Guide (802-4428-11)
SPARCstorage MultiPack Installation Supplement (802-4429-11)
SPARCstorage MultiPack Service Manual (802-4430-11)
BugID: 1241366
ECR: ECR05071
PROBLEM DESCRIPTION:
Under some configurations involving multiple scsi devices, such
as the MultiPack and the UniPack residing on a Fast/Wide (68-pin)
single-ended SCSI bus, the following error message may be seen.
Other failure conditions may include an inability to boot.
WARNING: /sbus@1f,0/SUNW,fas@0,8800000/sd@2,0 (sd17):
Error for Command: write(10) Error Level: Retryable
Requested Block: 2719344 Error Block: 2719344
Vendor: SEAGATE Serial Number: 01305322
Sense Key: Aborted Command
ASC: 0x47 (scsi parity error), ASCQ: 0x0, FRU: 0x3
CORRECTIVE ACTION:
Review the following, updated, Configuration Guidelines for Fast/Wide single-
ended SCSI busses and perform the needed re-configuration of the SCSI
devices to comply with the Guidelines.
General Single-ended Rules - A Wide SCSI bus supports up to
fifteen target devices while Narrow SCSI supports seven.
Daisychained configurations must not exceed 6 meters total
bus length (including internal and external bus length).
Mixing Wide and Narrow devices on the same bus is allowed,
but special considerations and cabling are required.
On a Fast/Wide SCSI system connection (16-bit, 68-pin)
always connect the Wide devices first. On a Fast/Narrow SCSI
system connnection (8-bit, 50-pin) always connect the Narrow
devices first.
An external terminator is required on the last external
Narrow device enclosure. Most Wide external enclosures have
internal automatic termination; however, an external
terminator is recommended for multi-device applications.
MultiPack-12 - Only one MultiPack-12 subsystem is supported on any
SCSI bus and only on a Fast/Wide onboard host, SWIS/S or
SunSwift host adapter.
MultiPack-6 - Two MultiPack-6 subsystems together with up to one
UniPack may be daisychained on a Fast/Wide SCSI host adapter
(SWIS or SunSwift). Only one MultiPack-6 together with up
to one UniPack may be chained on a Fast/Wide onboard host
port or on any Fast/Narrow SCSI bus.
2.1GB UniPack - Four 2.1GB 7200rpm UniPacks can be chained on a
Fast/Wide SCSI host adapter (SWIS or SunSwift) or on any
Fast/Narrow host port. Only three 2.1GB UniPacks are
supported on a Fast/Wide onboard host port.
All Other UniPacks - Up to four UniPacks of any kind may be
daisychained together on any SCSI bus. However, up to five
4.2GB or 1.05GB UniPacks may be chained on a Fast/Wide SCSI
host adapter (SWIS/S or SunSwift).
Parts Affected:
MultiPack-6
X5501A 8.4 Gbyte 5400 RPM SCSI-2 (2X4.2 Gbyte)
X5502A 16.8 Gbyte 5400 RPM SCSI-2 (4X4.2 Gbyte)
X5503A 25.2 Gbyte 5400 RPM SCSI-2 (6X4.2 Gbyte)
MultiPack-12
X5511A 4.2 Gbyte 7200 RPM SCSI-2 (2X2.1 Gbyte)
X5512A 12.6 Gbyte 7200 RPM SCSI-2 (6X2.1 Gbyte)
X5513A 25.2 Gbyte 7200 RPM SCSI-2 (12X2.1 Gbyte)
UniPack
X5101A 1.05 Gbyte SCSI-2 Disk Drive (68-pin to 68-pin)
X5102A 1.05 Gbyte SCSI-2 Disk Drive (50-pin to 68-pin)
X5103A 2.1 Gbyte 7200 RPM SCSI-2 Disk Drive (68-pin to 68-pin)
X5104A 2.1 Gbyte 7200 RPM SCSI-2 Disk Drive (50-pin to 68-pin)
X5203A 4.2 Gbyte 5400 RPM SCSI-2 Disk Drive (68-pin to 68-pin)
X5204A 4.2 Gbyte 5400 RPM SCSI-2 Disk Drive (50-pin to 68-pin)
X6201A 14 GByte 8mm Tape (68-pin to 68-pin)
X6202A 14 GByte 8mm Tape (50-pin to 68-pin)
X6101A 2.5 Gbyte QIC Tape (68-pin to 68-pin)
X6102A 2.5 Gbyte QIC Tape (50-pin to 68-pin)
X6151A SunCD 4 (68-pin to 68-pin)
X6152A SunCD 4 (50-pin to 68-pin)
X6253A 4-8 Gbyte DDS-2 Tape (68-pin to 68-pin)
X6254A 4-8 Gbyte DDS-2 Tape (50-pin to 68-pin)
MultiTape Backup
X6271A 16-32 Gbyte 4mm DDS-2 AutoLoader (68-pin to 68-pin)
X6272A 16-32 Gbyte 4mm DDS-2 AutoLoader (50-pin to 68-pin)
X6051A 20-40 Gbyte DLT 4000 (68-pin to 68-pin)
X6052A 20-40 Gbyte DLT 4000 (50-pin to 68-pin)
X6071A 140-280 Gbyte DLT 4700 AutoLoader (with SCSI cable)
References:
ECO WO_09493
Bug ID: 1241366 SCSI write parity error
Bug ID: 1248328 wide SCSI and auto terminating
FIN# I0276-1
Issue Description:
On some Ultra1 and Ultra2 systems with Fast/Wide single-ended SCSI
buses consisting of external devices and 2GB-7200rpm disk drives, users
have reported SCSI parity errors similar to the one shown below. The
condition is seen most often when there are internal 2GB-7200rpm disk drives
and MultiPack-12 (2GB) enclosures are on the same SCSI bus.
SCSI Warning - write parity errors:
WARNING: /sbus@1f,0/SUNW,fas@0,8800000/sd@2,0 (sd17):
Error for Command: write(10) Error Level: Retryable
Requested Block: 2719344 Error Block: 2719344
Vendor: SEAGATE Serial Number: 01305322
Sense Key: Aborted Command
ASC: 0x47 (scsi parity error), ASCQ: 0x0, FRU: 0x3
The problem is caused by electronic signal slew in the Fast/Wide single-ended
SCSI bus. It is aggravated by devices which have particularly fast slew rates,
like the FEPS (2.2) chip and Seagate 2GB-7200rpm disk drives.
Corrective Action:
Upon failure on a Fast/Wide single-ended SCSI bus, the following steps may
be taken in sequence till the problem is fixed.
1. Reposition devices on the external bus or correct the
configuration per Configuration Guidelines published in
FIN # I0276-1 (included at bottom of this document).
2. Install an external Fast/Wide SCSI FPT 68-pin terminator
(F150-2267) at the end of the SCSI bus.
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Comments:
The reference documentation 'SPARCstorage MultiPack Desktop Storage Product
Brief'and 'SPARCstorage UniPack/MultiPack Just the Facts' can be accessed on
the SunWeb using a Mosaic or a Netscape browser as follows:
* Access the top level EDIST URL of http://edist.corp/
* From there, follow the hyperlink path of
SunService
o Documentation -> FIN & FCO attachments -> FIN -> FIN_I0276-1
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SunWeb Access:
______________
All released FINs and FCOs can be accessed internally through the SunService
Home Page using Netscape or Mosaic at URL:
http://sunservice.corp
>From there, select "SunSolve Online" and click on "Advanced Search" to query
or "Browse a collection" to browse the FIN and FCO data collections.
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General:
________
Send questions or comments to finfco-manager@cte.corp
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Billing Type:
Warranty: Sun will provide parts at no charge under Warranty
Service. On-Site Labor Rates are based on how the
system was initially installed.
Contract: Sun will provide parts at no charge. On-Site Labor Rates
are based on the type of service contract.
Non Contract: Sun will provide parts at no charge. Installation by
Sun is available based on the On-Site Labor Rates
defined in the Price List.
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SunWeb Access:
______________
All released FINs and FCOs can be accessed internally through the SunService
Home Page using Netscape or Mosaic at URL:
http://sunservice.corp
From there, select "SunSolve Online" and click on "Advanced Search" to query
or "Browse a collection" to browse the FIN and FCO data collections.
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General:
________
Send questions or comments to finfco-manager@cte.corp
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From finfcomgr@cte Thu Jun 20 12:11:40 1996
Date: Thu, 20 Jun 1996 12:16:57 -0700
To: findist@cte.Corp.Sun.COM
Subject: Approved FIN# I0276-1 (Fast/Wide-Single ended SCSI Configuration Guidelines)
From: finfco-manager@cte
Content-Length: 4715
X-Lines: 139
Status: RO
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by Customer Service)
FIN #: I0276-1 DATE: 20/Jun/96