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        - Sun Proprietary/Confidential: Internal Use Only -
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                        FIELD CHANGE ORDER
                  (For Authorized Distribution by SunService)

FCO #: A0127-1

Status: inactive

Date: Mar/20/98

Keywords: 

Quad-FastEthernet SBus X1049A cards now available for E10000 systems shipped with the Quad-Ethernet SBus X1058A cards

Top FIN/FCO Report: Yes

Products Reference: E10000 Quad-FastEthernet

Product Category: Server / Networking / Ethernet

Product Affected: 

Mkt_ID     Platform   Model   Description                      Serial Number
------     --------   -----   -----------                      -------------
E10000     E10000     ALL     Ultra Enterprise E10000 Server         -
HPC10000   E10000     ALL     Sun HPC 10000 Server                   -

Parts Affected: 

Part Number   Description
-----------   -----------
n/a

(SCSI Devices)
Type    Vendor    Model     SerialNumber(Min)    SerialNumber(Max)    Firmware
----    ------    -------   ------------------   ------------------   --------
n/a

References: 

WO_12226
WO_12344
805-3739-10	Installation Note for QFE Sbus card

Issue Description: 

At the time UE10000 systems were initially shipped, QFE SBus Card had
FCS'ed on other enterprise system platforms but testing was not complete
on the UE10000 in time to fill orders shipped with UE10000.  A deviation
was written to allow the X1058A QEC SBus Card product to ship as a
substitute until the X1042A (now EOL'ed) or, in this case, the X1049A
had completed the necessary test cycle.

Testing is now complete with the X1049A QFE SBus Card (605-1547-02)
on the UE10000 systems. The QFE Sbus card X1049A (605-1547-02) is 
qualified for use with Ultra Enterprise E10000 systems.  Customers that
have received a X1058A product on deviation are eligible to get a
X1049A QFE SBus Card (605-1547-02) product on a one-for-one substitution. 
Please read the SPECIAL CONSIDERATIONS section for due process.

Implementation: 

---
  	| X |  	MANDATORY (Fully Pro-Active)
	 ---    

         ---
  	|   | 	CONTROLLED PRO-ACTIVE (per Sun Geo Plan) 
	 ---   
			
         ---
  	|   | 	UPON FAILURE
	 ---

Replacement Time Estimate: 

30 minutes

Special Considerations: 

Only customers listed in the Customer List file are eligible for this program.
This file is available from Edist following the FCO Supporting Documents link.

The Point Patch mentioned below is not required if the 605-1597-03 is installed,
as this patch is included on the CD that comes with this part.

Corrective Action: 

Order the following assembly, quantities based on information in Customer List;

	605-1597 (-02 or -03)   Assy, QFE (X1049A) SBus 2.0

Remove the X1058A Quad-Ethernet SBus card (501-2062-XX) and install the 
605-1597-02 or -03 (501-4837-02) according to the Installation Note 
(805-3739-10).

Install 105531-03 POINT PATCH for QFE driver if required.

Comments: 

The 605-1597-02 includes the QuadFastEthernet SBus card (501-4837-02), the
QFE 2.0 CD, and the Installation Note.

The 605-1597-03 includes the QuadFastEthernet SBus card (501-4837-02), the
QFE 2.1 CD, and the Installation Note.

Billing Type: 

Warranty: Sun will provide parts at no charge under Warranty 
           Service. On-Site Labor Rates are based on how the
           system was initially installed.

 Contract: Sun will provide parts at no charge. On-Site Labor Rates
           are based on the type of service contract.

 Non Contract: Sun will provide parts at no charge. Installation by
               Sun is available based on the On-Site Labor Rates 
               defined in the Price List.

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Implementation Footnote: 

________________________

i)   In case of Mandatory FCOs, SunService will attempt to contact all known
     customers to recommend the part upgrade.

ii)  For controlled proactive swap FCOs, SunService mission critical support
     teams will initiate proactive swap efforts for their respective accounts,
     as required.

iii) For Replace upon Failure FCOs, SunService partners will implement the
     necessary corrective actions as and when they are required.

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All released FINs and FCOs can be accessed using your favorite network 
browser as follows:

SunWeb Access: 
______________

* Access the top level URL of http://cte.corp/FIN_FCO/

* From there, select the appropriate link to query or browse the FIN and
  FCO Homepage collections.

Supporting documents for FIN/FCOs can be found on Edist.  Edist can be 
accessed internally at the following URL: http://edist.corp/.
 
* From there, follow the hyperlink path of "SunService Documentation" and 
  click on "FIN & FCO attachments", then choose the appropriate folder, FIN or 
  FCO.  This will display supporting directories/files for FINs or FCOs.
  
Internet Access:
_______________

* Access the top level URL of https://infoserver.Sun.COM

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General:
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Send questions or comments to finfco-manager@cte.Corp

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