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| Document ID: | I0367-1 |
| Title: | Ultra 30/Enterprise 450 systems can panic when installing or booting under Solaris 2.6 |
| Copyright Notice: | Copyright © 2005 Sun Microsystems, Inc. All Rights Reserved |
| Last Updated Date: | 2004-01-07 |
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- Sun Proprietary/Confidential: Internal Use Only -
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FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)FIN #: I0367-1
Synopsis: Ultra 30/Enterprise 450 systems can panic when installing or booting under Solaris 2.6Create Date: Dec/01/97
Keywords:
Ultra 30/Enterprise 450 systems can panic when installing or booting under Solaris 2.6
Product Category: System / Software
Product Affected:
Sun Enterprise 450 systems
Ultra 30 systems
Parts Affected:
Locale Desktop Server Description
------ ------- ------ --------------------------
Domestic 704-5869-10 704-5870-10 SMCC Solaris 2.6 Software CDs
European 704-5881-10 704-5882-10 SMCC Solaris 2.6 Software CDs
JA (Japanese) 704-5871-10 704-5872-10 SMCC Solaris 2.6 Software CDs
ZH (Chinese) 704-5876-10 704-5874-10 SMCC Solaris 2.6 Software CDs
ZH_TW (Taiwan) 704-5879-10 704-5880-10 SMCC Solaris 2.6 Software CDs
KO (Korean) 704-5877-10 704-5875-10 SMCC Solaris 2.6 Software CDs
Domestic 794-7356-02 794-7357-02 Solaris 2.6 Media kits
Domestic N/A 794-7664-01 Solaris 2.6 CD 10-pak
DE (German) 794-7521-01 794-7522-01 Solaris 2.6 Media kits
FR (French) 794-7523-01 794-7524-01 Solaris 2.6 Media kits
ES (Spanish) 794-7525-01 794-7526-01 Solaris 2.6 Media kits
SV (Swedish) 794-7527-01 794-7528-01 Solaris 2.6 Media kits
IT (Italian) 794-7529-01 794-7530-01 Solaris 2.6 Media kits
JA (Japanese) 794-7358-02 794-7359-02 Solaris 2.6 Media kits
ZH (Chinese) 794-7531-01 794-7532-01 Solaris 2.6 Media kits
ZH_TW (Taiwan) 794-7533-01 794-7534-01 Solaris 2.6 Media kits
KO (Korean) 794-7535-01 794-7536-01 Solaris 2.6 Media kits
References:
BUGID# 4065612 glm: panic BAD TRAP. glm uses freed unit structure
Patch 105580-XX Solaris 2.6 glm patch
FIN I0366-1 Solaris Web Start Localization software updates
Issue Description:
Under certain conditions/configurations an Enterprise 450 server or an
Ultra 30 workstation can fail to boot Solaris 2.6 via CDROM, the net,
or disk. Typical error messages may be as follows:
BAD TRAP: cpu=0 type=0x31 rp=0x30023a70 addr=0x32 mmu_fsr=0x0
BAD TRAP occurred in module "glm" due to an illegal access to a user
The above failure is due to a software bug (BUGID# 4065612) in the glm
driver which controls the SCSI chips on these two machines. The bug was
introduced whilst providing support for QFull and ARQ pkts, causing the
glm driver to either free memory (unit and dsa) structures of targets
that don't exist or use the recently freed memory of a target
structure. Thus depending upon timing and alignment of the glm unit
structures relative to page boundaries, the machine may either panic or
appear to function OK.
The above problem has been fixed in newer versions of the SMCC Solaris
2.6 Software CD's. In addition, the Web Start localization problems
have been resolved (see FIN I0366-1 for details).
Corrective Action:
I) For customers experiencing the above failure on installation of the
Enterprise 450 or Ultra 30, install the newer version of SMCC Solaris 2.6
Desktop and Server CDs as given below:
Locale Desktop Server Description
------ ------- ------ ---------------------------
Domestic 704-5869-11 704-5870-11 SMCC Solaris 2.6 Software CDs
European 704-5881-11 704-5882-11 SMCC Solaris 2.6 Software CDs
JA (Japanese) 704-5871-11 704-5872-11 SMCC Solaris 2.6 Software CDs
ZH (Chinese) 704-5876-11 704-5874-11 SMCC Solaris 2.6 Software CDs
ZH_TW (Taiwan) 704-5879-11 704-5880-11 SMCC Solaris 2.6 Software CDs
KO (Korean) 704-5877-11 704-5875-11 SMCC Solaris 2.6 Software CDs
Domestic 794-7356-03 794-7357-03 Solaris 2.6 Media kits
Domestic N/A 794-7664-02 Solaris 2.6 CD 10-pak
DE (German) 794-7521-02 794-7522-02 Solaris 2.6 Media kits
FR (French) 794-7523-02 794-7524-02 Solaris 2.6 Media kits
ES (Spanish) 794-7525-02 794-7526-02 Solaris 2.6 Media kits
SV (Swedish) 794-7527-02 794-7528-02 Solaris 2.6 Media kits
IT (Italian) 794-7529-02 794-7530-02 Solaris 2.6 Media kits
JA (Japanese) 794-7358-03 794-7359-03 Solaris 2.6 Media kits
ZH (Chinese) 794-7531-02 794-7532-02 Solaris 2.6 Media kits
ZH_TW (Taiwan) 794-7533-02 794-7534-02 Solaris 2.6 Media kits
KO (Korean) 794-7535-02 794-7536-02 Solaris 2.6 Media kits
OR
II) For customers that have not seen the above failure, to ensure that the
above failure will NOT arise, install Patch Id 105580-01 or later.Comments:
1) In many cases it is possible to work around the problem. This can
be done by either changing the hardware configuration (i.e Reducing
CPUS and No. of Disks) and/or booting with kadb as this will affect
where the glm unit structures are placed in memory.
2) Enterprise 450 systems only:
In many cases running the machine in uni-processor allows the user
to install the machine. This could be done by typing the following:-
boot cdrom kadb -d
kadb:
kadb: kernel/unix
Size: 272825+60132+70328 Bytes
/platform/sun4u/kernel/unix loaded - 0x94000 bytes used
stopped at _start: sethi %hi(0x10006400), %g1
kadb[0]: use_mp/W 0
use_mp: 0x1 = 0x0
kadb[0]: :c
If the machine proceeds to boot and does not panic, then install
the machine and apply Patch Id 105580-01 or later and reboot the system.
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