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        - Sun Proprietary/Confidential: Internal Use Only -
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                        FIELD INFORMATION NOTICE
                  (For Authorized Distribution by SunService)

FIN #: I0426-1

Create Date: Sep/25/98

Keywords: 

EXX00 Disk Card Status LEDs changed to "OFF-ON-OFF" on boot up with Solaris 2.6 HW 5/98 or above.

Top FIN/FCO Report: No

Products Reference: EXX00 Disk Card Status LEDs.

Product Category: Server / System Board

Product Affected: 

Mkt_ID   Platform   Model   Description   Serial Number
------   --------   -----   -----------   -------------

Systems Affected
----------------

  -       E4000        -      Ultra Enterprise 4000           -
  -       E4500        -      Ultra Enterprise 4500           -
  -       E5000        -      Ultra Enterprise 5000           -
  -       E5500        -      Ultra Enterprise 5500           -
  -       E6000        -      Ultra Enterprise 6000           -
  -       E6500        -      Ultra Enterprise 6500           -

X-Options Affected
------------------

X5161A       -          -      OPT INT DISKBD 4GB/7200 FSWCSI   -
X5162A       -          -      OPT INT DISKBD 8GB/7200 FSWCSI   -
SOLMS-26EW9999   -      -      SOLARIS 2.6 5/98 ENGLISH SVR     - 
SOLMS-26EW999A   -      -      SOLARIS 2.6 5/98 FRENCH SERVER   -
SOLMS-26EW999B   -      -      SOLARIS 2.6 5/98 GERMAN SERVER   -
SOLMS-26EW999C   -      -      SOLARIS 2.6 5/98 JAPAN SERVER    -
SOLMS-26EW999E   -      -      SOLARIS 2.6 5/98 ITALIAN SRV     -      
SOLMS-26EW999F   -      -      SOLARIS 2.6 5/98 SPANISH SRV     -      
SOLMS-26EW999G   -      -      SOLARIS 2.6 5/98 SWEDISH SRVR    -     
SOLMS-26EW999H   -      -      SOLARIS 2.6 5/98 KOREAN SRVR     -

Parts Affected: 

Part Number    Description                     Model
-----------    -----------                     -----

501-3113-0X    EXX00 Disk Card w/o Disks         -
501-4168-0X    EXX00 Disk Card w 2x 2.1GB Disks  -
501-5137-0X    EXX00 Disk Card w 2x 4.2GB Disks  -

References: 

BugId: 4110347
Manual: 802-3845-11 Ultra Enterprise 4000/5000/6000 System Manual  
Manual: 805-2632-10 Enterprise 4500/5500/6500 System Reference Manual

Issue Description: 

Prior to Solaris 2.6 HW 5/98 the EXX00 disk card status LEDs were
set to (ON-OFF-ON) while the system was running or rebooted.  This  
was in contrast with other board LED patterns within the same EXX00 
server i.e. SBus I/O boards, CPU Memory boards etc.
 
Example shown below:

EXXOO Disk Card LED protocol (prior to Solaris 2.6 5/98):

        ____________________________________________________
	|                                                  |
        |                                                  |
        |  O  O  O                               O  O      |
        |_________                               __________|  
        |_________|______________________________|_________| 
           ^  ^  ^
          ON-OFF-ON


However, with the delivery of Enterprise Server Dynamic Reconfig- 
uration (DR), a feature of Solaris 2.6 HW 5/98, the back plane is  
rescanned (for new components) when performing DR operations, and   
the Disk Card LEDs are reset to the "true state" of "OFF-ON-OFF".  
  
An engineering decision was made to change the disk card status LED   
protocol to reflect the "true state".  This is the true/correct state     
for the disk card which is "Low Power" mode.  The Disk Card service  
model and status LED pattern will now be consistent with the other  
boards within the EXX00 system. 

Consequently, the result of this action has caused some confusion in    
the field, that EXX00 disk card(s) have malfunctioned after DR opera-
tions.

Implementation: 

---
    	|   |  	MANDATORY (Fully Pro-Active)
  	 ---    
  	 
  
         ---
    	|   | 	CONTROLLED PRO-ACTIVE (per Sun Geo Plan) 
  	 --- 
  	 
  	   			
         ---
    	| X | 	REACTIVE (As Required)
  	 ---

Corrective Action: 

Enterprise Services field personnel and systems administrators sup-
porting EXX00 systems upgraded to Solaris 2.6 HW 5/98 or above, should   
now recognize that Disk Card status LEDs on EXX00 servers (shown below) 
is indicative of a NORMAL functioning EXX00 Disk Card.

        ____________________________________________________
	|                                                  |
        |                                                  |
        |  O  O  O                               O  O      |
        |_________                               __________|  
        |_________|______________________________|_________| 
           ^  ^  ^
          OFF-ON-OFF

Comments: 

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Implementation Footnote: 

________________________

i)   In case of MANDATORY FINs, Enterprise Services will attempt to contact   
     all affected customers to recommend implementation of the FIN. 
        

ii)  For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical sup-   
     port teams will recommend implementation of the FIN (to their respective 
     accounts), at the convenience of the customer. 


iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the need  
     arises.

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All released FINs and FCOs can be accessed using your favorite network 
browser as follows:

SunWeb Access: 
______________

* Access the top level URL of http://cte.corp/FIN_FCO/

* From there, select the appropriate link to query or browse the FIN and
  FCO Homepage collections.

Supporting documents for FIN/FCOs can be found on Edist.  Edist can be 
accessed internally at the following URL: http://edist.corp/.
 
* From there, follow the hyperlink path of "SunService Documentation" and 
  click on "FIN & FCO attachments", then choose the appropriate folder, FIN or 
  FCO.  This will display supporting directories/files for FINs or FCOs.
  
Internet Access:
_______________

* Access the top level URL of https://infoserver.Sun.COM

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General:
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Send questions or comments to finfco-manager@cte.Corp

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