Document Audience: | INTERNAL
Archive
| WARNING:Articles moved into the Archived collection were accurate at the "Last Update" date, but are not maintained from that date forward.
As such, Sun disclaims all implied or express warranties with respect to the information contained in such articles.
Document ID: | I0444-1 |
Title: | Creator Series 3 FFB2+ Cards may fail the SunVTS 2.1.2 ffbtest. |
Copyright Notice: | Copyright © 2005 Sun Microsystems, Inc. All Rights Reserved |
Last Updated Date: | 2004-01-07 |
---------------------------------------------------------------------
- Sun Proprietary/Confidential: Internal Use Only -
---------------------------------------------------------------------
FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)
FIN #: I0444-1
Synopsis: Creator Series 3 FFB2+ Cards may fail the SunVTS 2.1.2 ffbtest.Create Date: Oct/29/98
Keywords:
Creator Series 3 FFB2+ Cards may fail the SunVTS 2.1.2 ffbtest.
Top FIN/FCO Report: No
Products Reference: SunVTS ffbtest failures
Product Category: Software / Diagnostics
Product Affected:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
Systems Affected
----------------
- A16 ALL Ultra 30 -
- A22 ALL Ultra 10 -
- A23 ALL Ultra 60 -
X-Options Affected
------------------
-
Parts Affected:
Part Number Description Model
----------- ----------- -----
501-4789-05 ASSY,FFB2+,SB-VERTICAL,TSTD -
References:
PatchId: 105789-03, 105790-09, 106387-02, 105360-18, 105361-06
ECO: WO_13308, WO_13508
DOC: 802-7731-11 Creator Installation Guide
BugId: 4134806
Issue Description:
There have been numerous reports from the field in reference to Ultra
10s, 30s and 60s installed with the Creator Series 3 single buffered
FFB2+ (P/N 501-4789-05) that fail the SunVTS 2.1.2. ffbtest. Subseq-
uently, when this error is encountered the FFB2+ board is presumed
faulty and a service call is generated for it's replacement.
Abbreviated SunVTS console error message shown below:
SUNWvts.ffbtest.6107 09/18/98 10:27:35 ffbtest fbs/ffb0 ERROR:Blend2
test failed at (600,100), expected value = 0x8d8d8d , actual value =
XOR of expected and actual values = 0xdadada
0x575757, Probable_Cause(s):
Recommended_Action(s):
Root cause of the above described error message has been attributed
to the replacement of the FBC2+ ASIC with the FBC2 ASIC on the FFB2+
card (P/N 501-4789-05) as implemented by ECO WO_13508. Subsequently,
the FBC2 ASIC will fail the SunVTS 2.1.2. ffbtest due to the lack of
driver support for the FBC2 ASIC.
Implementation:
---
| | MANDATORY (Fully Pro-Active)
---
---
| | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
---
| X | REACTIVE (As Required)
---
Corrective Action:
In response to the above stated problem with SunVTS 2.1.2 failing the
ffbtest on the Creator Series 3 single buffered FFB2+ (P/N 501-4789-05)
installed on Ultra 10s, 30s and 60s, the following recommendation has
been issued for the resolution of this problem.
1. Apply the appropriate patches for the respective Solaris release:
OS 2.5.1 HW3, S596_shwp1197_fcs
Patches: 106387-02 or greater SunVTS Release: 2.1.3
105789-03 or greater VIS/XIL Graphics Patch
105790-09 or greater FFB Graphics Patch
OS 2.6 S297_shwp_0398
Patches: 106387-02 or greater SunVTS Release: 2.1.3
105360-18 or greater FFB Graphics Patch
105361-06 or greater VIS/XIL Graphics Patch
Comments:
--------------------------------------------------------------------------
Implementation Footnote:
________________________
i) In case of MANDATORY FINs, Enterprise Services will attempt to contact
all affected customers to recommend implementation of the FIN.
ii) For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical sup-
port teams will recommend implementation of the FIN (to their respective
accounts), at the convenience of the customer.
iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the need
arises.
--------------------------------------------------------------------------
All released FINs and FCOs can be accessed using your favorite network
browser as follows:
SunWeb Access:
______________
* Access the top level URL of http://cte.corp/FIN_FCO/
* From there, select the appropriate link to query or browse the FIN and
FCO Homepage collections.
SunSolve Online Access:
_______________________
* Access the SunSolve Online URL at http://sunsolve.Corp/
* From there, select the appropriate link to browse the FIN or FCO index.
Supporting Documents:
____________________
Supporting documents for FIN/FCOs can be found on Edist. Edist can be
accessed internally at the following URL: http://edist.corp/.
* From there, follow the hyperlink path of "SunService Documentation" and
click on "FIN & FCO attachments", then choose the appropriate folder,
FIN or FCO. This will display supporting directories/files for FINs or
FCOs.
Internet Access:
_______________
* Access the top level URL of https://infoserver.Sun.COM
--------------------------------------------------------------------------
General:
________
Send questions or comments to finfco-manager@cte.Corp
---------------------------------------------------------------------------