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- Sun Proprietary/Confidential: Internal Use Only -
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                        FIELD INFORMATION NOTICE
                  (For Authorized Distribution by SunService)

FIN #: I0462-2

Create Date: May/25/99

Keywords: 

UPDATED FIN. StorEdge LibMON/LibAgent 2.0 does not provide support for L280 and L11000 libraries.

Top FIN/FCO Report: No

Products Reference: LibMon L280 and L11000 support

Product Category: Storage / Tape

Product Affected: 

Mkt_ID   Platform   Model   Description   Serial Number
------   --------   -----   -----------   -------------

Systems Affected
----------------

   -     ANYSYS       -     System Platform Independent   -

X-Options Affected
------------------
SG-XTAPDLT2-11TB   -    -   X-Option DRVs                 -       
SG-XLIBDLT4-11TB   -    -   L11000 Lib w/4 DLT DRVs       -
SG-XLIBDLT16-11TB  -    -   L11000 Lib w/16 DLT DRVs      -
SG-XLIBDLT1-280G   -    -   DLT 7000 Autoloader Desktop   -
SG-XLIBDLT2-280G   -    -   DLT 7000 Autoloader, Rackmnt  -
UG-DLT4700-TO-L280 -    -   Upgrade Kit                   -
SG-XLIBDLT1-280G   -    -   UK DLT 7000 Autoloader        -

Parts Affected: 

Part Number   Description                             Model
-----------   -----------                             -----
798-1365-01   CD ASSY, LIBMON 2.0 ATL MULTILINGUAL      -
798-0508-01   CD ASSY, LIBMON 2.0 NON-ATL MULTILINGUAL  -
855-5008-01   Doc Set ASSY, LibMON 2.0 multilingual     -

References: 

BugId: 	4186039	
PatchId:  107070-01,  107071-01 Japanese language patch IDs
PatchId:  106898-01,  106899-01 English language patch IDs

Issue Description: 

Sun StorEdge LibMON 2.0 currently supports the following libraries:

      o L140
      o L400
      o L1000
      o L1800
      o L3500
      o DDS-3 Autoloader

Thus, customers wanting to run StorEdge LibMON/LibAgent 2.0 with an 
L280 or L11000 library will not be able to do so.
 
In response to the above problem with StorEdge LibMON 2.0, StorEdge 
L280 and StorEdge L11000, patches 107070-01 and 107071-01 have been  
released to resolve the issue. 

*NOTE This Updated FIN has been released with the intent to provide  
 updated information which references the release of new Japanese 
 language patch IDs.

Implementation: 

---
        |   |   MANDATORY (Fully Pro-Active)
         ---    
         
  
         ---
        |   |   CONTROLLED PRO-ACTIVE (per Sun Geo Plan) 
         --- 
         
                                
         ---
        | X |   REACTIVE (As Required)
         ---

Corrective Action: 

To enable the use of LibMON 2.0 to monitor L280 and L11000 tape 
libraries in the ENGLISH environment, follow the recommendation
shown below:

If and when a customer wants to use LibMON 2.0 to monitor L280 and 
L11000 tape libraries, they are advised to performed the following:             

 1. Install Patch ID# 106898-01 "English language". 
 
 2. Make sure to read and follow the patch README file. 
 	
If and when a customer wants to use LibAgent 2.0 with L280 and L11000
tape libraries, they are advised to performed the following:             

 1. Install Patch ID# 106899-01 "English language". 
 
 2. Make sure to read and follow the patch README file.


To enable the use of LibMON 2.0 to monitor L280 and L11000 tape 
libraries in the JAPANESE environment, follow the recommendation
shown below:

If and when a customer wants to use LibMON 2.0 to monitor L280 and 
L11000 tape libraries in a Japanese environment, they are advised to 
perform the following:             

 1. Install Patch ID# 107070-01 "Japanese language". 
 
 2. Make sure to read and follow the patch README file. 
 	
If and when a customer wants to use LibAgent 2.0 with L280 and L11000
tape libraries in a Japanese environment, they are advised to 
perform the following:             

 1. Install Patch ID# 107071-01 "Japanese language". 
 
 2. Make sure to read and follow the patch README file.

Comments: 

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Implementation Footnote: 

________________________

i)   In case of MANDATORY FINs, Enterprise Services will attempt to    
     contact all affected customers to recommend implementation of 
     the FIN. 
   
ii)  For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical    
     support teams will recommend implementation of the FIN  (to their  
     respective accounts), at the convenience of the customer. 

iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the   
     need arises.

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