---------------------------------------------------------------------
- Sun Proprietary/Confidential: Internal Use Only -
---------------------------------------------------------------------  
                            FIELD INFORMATION NOTICE
                  (For Authorized Distribution by SunService)

FIN #: I0527-1

Create Date: Oct/21/99

Keywords: 

Rebuilding an E10000 SSP boot disk or Upgrading the OS on a SSP.

Top FIN/FCO Report: No

Products Reference: SSP disk partition

Product Category: Server / SW Admin ;

Product Affected: 

Systems Affected
----------------
Mkt_ID   Platform     Model   Description       Serial Number
------   --------     -----   -----------       -------------
E10000   E10000         -     Ultra Enterprise 10000  -
SS5      SPARCstation5  -     SPARCstation5 SSP       -
A21      Ultra 5        -     Ultra 5 SSP             -
A26      E250           -     Enterprise 250 SSP      -

X-Options Affected
------------------
2750A    -              -     E10000 SERVICE PROCESSOR  -
2752A    -              -     E10000 SERVICE PROCESSOR  -
2751A    -              -     E10000 SERVICE PROCESSOR  -      
2753A    -              -     E10000 SERVICE PROCESSOR  -       
2754A    -              -     E10000 SERVICE PROCESSOR  -

Parts Affected: 

Part Number   Description   Model
-----------   -----------   -----
    -              -          -

References: 

MANUAL:  805-4651-10 Sun Enterprise 10000 System Hardware Installation
         and De-Installation Guide
MANUAL:  805-0310-11 Sun Enterprise 10000 System Overview Manual

Issue Description: 

On page 1 of chapter 2 in the Sun Enterprise 10000 System Overview Manual,
it states that the SSP is built from a SPARCstation 5 with 32 Mbytes of 
RAM and a 1-Gbyte disk.  However, the FCS'ed SS5 SSP (2750A) was shipped 
with a 2.1-Gbyte disk.

Also, the Sun Enterprise 10000 System Hardware Installation and
De-Installation Guide shows the following disk partitioning table:

	  	"Table 10-1 Disk Partition"

    ----------------------------------------------------
    slice 0          /        745 Mbytes
  
    slice 1          swap     256 Mbytes
    ----------------------------------------------------

The table shown above is based on a 1-Gbyte disk.  However, the SS5 SSP
nor any other supported SSP, ever ship with a 1-Gbyte disk.  Thus, if
the installer were to rebuild the SSP boot disk from this table, there
is a risk of the SSP running out of disk space.  In addition, future
SSP software and OS upgrades would render the SSP "out of disk space"
because 1GB or more of disk space will go unused.

Implementation: 

---
        |   |   MANDATORY (Fully Pro-Active)
         ---    
         
  
         ---
        |   |   CONTROLLED PRO-ACTIVE (per Sun Geo Plan) 
         --- 
         
                                
         ---
        | X |   REACTIVE (As Required)
         ---

Corrective Action: 

Authorized Enterprise Field Service Representatives should follow the
recommendation shown below in order to avoid the above mentioned
problem in cases where the SSP boot disk is rebuilt.

NOTE: This corrective action applies to ALL supported systems supported
      as an SSP. i.e., SPARCstation 5, Ultra 5 or the E250.

When rebuilding the OS on a SSP boot disk it is recommended to install
the "Full Distribution plus OEM Support".  In the "Customize Disk:" 
screen, setup the disk partitions for the root disk as shown below:


    ----------------------------------------------------
    slice 0          /        remainder of free
  
    slice 1          swap     256 Mbytes
    ----------------------------------------------------

Comments: 

The SPARCstation 5 SSP was last price listed in July 1998.  It was re-
placed by the Ultra 5 on the September 1998 price list.  Just recently, 
the Enterprise 250 was announced as being available as an SSP.

Part Number 806-1502-05 Sun Enterprise 10000 SSP 3.2 Installation Guide 
and Release Notes are expected to be released with the Sol 7 11/99 
release, the above mentioned corrective action will be included.

--------------------------------------------------------------------------

Implementation Footnote: 

i)   In case of MANDATORY FINs, Enterprise Services will attempt to    
     contact all affected customers to recommend implementation of 
     the FIN. 
   
ii)  For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical    
     support teams will recommend implementation of the FIN  (to their  
     respective accounts), at the convenience of the customer. 

iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the   
     need arises.
----------------------------------------------------------------------------
All released FINs and FCOs can be accessed using your favorite network 
browser as follows:
 
SunWeb Access:
-------------- 
* Access the top level URL of http://sdpsweb.ebay/FIN_FCO/

* From there, select the appropriate link to query or browse the FIN and
  FCO Homepage collections.
 
SunSolve Online Access:
-----------------------
* Access the SunSolve Online URL at http://sunsolve.Corp/

* From there, select the appropriate link to browse the FIN or FCO index.

Supporting Documents:
---------------------
* Supporting documents for FIN/FCOs can be found on Edist.  Edist can be 
  accessed internally at the following URL: http://edist.corp/.
  
* From there, follow the hyperlink path of "Enterprise Services Documenta- 
  tion" and click on "FIN & FCO attachments", then choose the appropriate   
  folder, FIN or FCO.  This will display supporting directories/files for 
  FINs or FCOs.
   
Internet Access:
----------------
* Access the top level URL of https://infoserver.Sun.COM
--------------------------------------------------------------------------
General:
--------
* Send questions or comments to finfco-manager@Sun.COM
---------------------------------------------------------------------------