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- Sun Proprietary/Confidential: Internal Use Only -
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                            FIELD INFORMATION NOTICE
                  (For Authorized Distribution by SunService)

FIN #: I0539-1

Create Date: Nov/19/99

Keywords: 

Enterprise Server Alternate Pathing software is incorrect on the Solaris 8/99 Media Kit.

Top FIN/FCO Report: No

Products Reference: AP 2.2 bug

Product Category: Server / SW Admin; Software / Solaris;

Product Affected: 

Mkt_ID   Platform   Model   Description   Serial Number
------   --------   -----   -----------   -------------
Systems Affected
----------------
  -       E3000      ALL    Ultra Enterprise 3000           -
  -       E3500      ALL    Ultra Enterprise 3500           -
  -       E4000      ALL    Ultra Enterprise 4000           -
  -       E4500      ALL    Ultra Enterprise 4500           -
  -       E5000      ALL    Ultra Enterprise 5000           -
  -       E5500      ALL    Ultra Enterprise 5500           -
  -       E6000      ALL    Ultra Enterprise 6000           -
  -       E6500      ALL    Ultra Enterprise 6500           -
  -       E10000     ALL    Ultra Enterprise 10000          -

X-Options Affected
------------------

  -       -          -      -                               -

Part Number    Description                 Model
-----------    -----------                 -----

798-2094-02    CD ASSY,SOL7 8/99 SRVR MEDKIT  -
SOLMS-07DW9999 Solaris 7 8/99 English Svr     -
SOLMS-070W9999 SOLARIS 7 STD ENGLISH SVR      -

References: 

BugId: 4280022
URL: http://www.sun.com/servers/highend/10000/features/ap.html

Issue Description: 

The Sun Enterprise Alternate Pathing (AP) 2.2 product that was
distributed on the Solaris 7 8/99 Supplement CD is incorrect and does
not match the proper versions distributed with Solaris 7 5/99 and
11/99.  The Solaris 8/99 version is missing several bug fixes and is
not patchable via normal patch mechanisms.

The AP 2.2 product provides Alternate Pathing features for both Sun
Enterprise 10000 servers and for the Sun Enterprise 3x00, 4x00, 5x00
and 6x00 server line.  Customers with any of these systems that obtained
their AP 2.2 product from Solaris 7 8/99 must replace that product with
the proper one.

Implementation: 

---
        |   |   MANDATORY (Fully Pro-Active)
         ---    
         
  
         ---
        |   |   CONTROLLED PRO-ACTIVE (per Sun Geo Plan) 
         --- 
         
                                
         ---
        | X |   REACTIVE (As Required)
         ---

Corrective Action: 

Authorized Service Representatives and Enterprise Customers should note
the recommendation shown below to avoid encountering problems with the
above mentioned AP 2.2 product:

The INCORRECT version of AP 2.2 on the s998u3 Supplements CD can be  
identified with 'pkginfo -l' output for the SUNWapdoc, SUNWapdv,
SUNWapr, SUNWapssp and SUNWapu packages:

	VERSION:  2.2.0,REV=1999.03.10.22.34


The CORRECT version of these packages (Sol 5/99 & 11/99) will show this
version:

	VERSION:  2.2.0,REV=1999.04.12.15.17


The Solaris 8/99 AP 2.2 should be removed from the system via a UNIX  
pkgrm command, and AP 2.2 from the Solaris 5/99 or 11/99 supplement CD  
installed via a pkgadd.  The correct AP 2.2 version can also be obtained
from the Web at:

	http://www.sun.com/servers/highend/10000/features/ap.html

Comments: 

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Implementation Footnote: 

i)   In case of MANDATORY FINs, Enterprise Services will attempt to    
     contact all affected customers to recommend implementation of 
     the FIN. 
   
ii)  For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical    
     support teams will recommend implementation of the FIN  (to their  
     respective accounts), at the convenience of the customer. 

iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the   
     need arises.
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