Document Audience:INTERNAL
Document ID:I0689-1
Title:To torque correctly on a specific Sun Products, refer to the Torque tool matrix for correct Torque Bit Type/Size and Torque Setting
Copyright Notice:Copyright © 2005 Sun Microsystems, Inc. All Rights Reserved
Update Date:2002-09-26

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- Sun Proprietary/Confidential: Internal Use Only -
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                            FIELD INFORMATION NOTICE
                  (For Authorized Distribution by SunService)
FIN #: I0689-1
Synopsis: To torque correctly on a specific Sun Products, refer to the Torque tool matrix for correct Torque Bit Type/Size and Torque Setting
Create Date: Sep/26/02
Keywords: 

To torque correctly on a specific Sun Products, refer to the Torque tool matrix for correct Torque Bit Type/Size and Torque Setting

SunAlert: No
Top FIN/FCO Report: No
Products Reference: Torque Bit Type/Size Document
Product Category: Server / Documentation
Product Affected: 
Mkt_ID   Platform   Model   Description                 Serial Number
------   --------   -----   -----------                 -------------
Systems Affected
----------------

  -      N14         ALL    Netra 1405                        -
  -      N15         ALL    Netra 1400                        -
  -      A27         ALL    Ultra 80                          -
  -      A33         ALL    E420R                             -
  -      E3000       ALL    Ultra Enterprise 3000             -
  -      E3500       ALL    Ultra Enterprise 3500             -
  -      E4000       ALL    Ultra Enterprise 4000             -
  -      E4500       ALL    Ultra Enterprise 4500             -
  -      E5000       ALL    Ultra Enterprise 5000             -
  -      E5500       ALL    Ultra Enterprise 5500             -
  -      E6000       ALL    Ultra Enterprise 6000             -
  -      E6500       ALL    Ultra Enterprise 6500             -
  -      E10000      ALL    Ultra Enterprise 10000            -
  -      A35         ALL    Sun Fire 280R                     -
  -      A28         ALL    Sun Blade 1000                    -

X-Options Affected
------------------
  -         -         -          -                            -
Parts Affected: 
Part Number   Description   Model
-----------   -----------   -----
     -             -          -
References: 
FIN:    I0537-2 
        I0403-2 

MANUAL: 805-2917-15: Sun E10000 System Service Manual. 
	805-4496-10: Sun Blade 1000 Service Manual.

URL:	http://webhome.ebay/topgun/html/Docs/se-hwmatrix-v1.pdf
Issue Description: 
The Torque Tool Matrix does not address a specific product problem or
customer issue.  It provides Field Engineers a reference document which
defines the correct Torque Bit Type/Size and Torque Setting for use on
each of the specific products listed in the matrix. Fasteners on
specific sub-assemblies and platforms in the Matrix require specific
Bit Types, Bit Sizes and Torque Settings to be adequately secured.
 
Field Engineers may need a reference document which defines the correct
Torque Bit Type/Size and Torque Setting for use on specific Products.

Field Engineers are confronted with different fasteners on products
which require installation and/or repair in the field.  They need
a single point of reference for tool bits and torquing requirements
for each of the products.
Implementation: 
---
        |   |   MANDATORY (Fully Pro-Active)
         ---    
         
  
         ---
        |   |   CONTROLLED PRO-ACTIVE (per Sun Geo Plan) 
         --- 
         
                                
         ---
        | X |   REACTIVE (As Required)
         ---
Corrective Action: 
An Authorized Enterprise Field Service Representative may avoid the
above mentioned problems by following the recommendations as shown
below.

The Fix Procedure is to refer to the following TorqueTool Matrix for
the correct torquetool bit and torque specified for the product on
which the tool is being used.
          
  ------------------------------------------------------------------------   
 | PRODUCT        | TORQUE SETTING |   BIT TYPE/SIZE |   FRU COMPOMENT    |
 |                |    Inch-lbs    |                 |                    |
 |========================================================================|
 |                |                |                 |                    |
 | NETRA 1400/5   |      5.0       |  2.85 x2.85 mm  |  Memory Riser Card | 
 | (Lightweight 2)|                |  R2 Square      |  Footnotes: 1,A    |
 |------------------------------------------------------------------------|
 |                |                |                 |                    |
 | Ultra 80       |      5.0       |  2.85 x2.85 mm  |  Memory Riser Card |
 | (Quasar)       |                |  R2 Square      |  Footnotes: 1,A    |
 |------------------------------------------------------------------------|
 |                |                |                 |                    |
 | E420R          |      5.0       |  2.85 x2.85 mm  |  Memory Riser Card |
 | (Quahog)       |                |  R2 Square      |  Footnotes: 1,A    |
 |------------------------------------------------------------------------|
 |                |                |                 |                    |
 | E3x00 - E6x00  |      6.0       |  3/32' x 2"     |  CPU Module        |
 | (Sunfire)      |                |  1/4" Hex       |  Footnotes: 2      |
 |------------------------------------------------------------------------|
 |                |                |                 |                    |
 | E10000         |      6.0       |  3/32' x 2"     |  CPU Module        |
 | (Starfire)     |                |  1/4" Hex       |  Footnotes: 2      |
 |------------------------------------------------------------------------|
 |                |                |                 |                    |
 | E10000         |      6.0       |  #2 Phillips    |  System Bd Covers  |
 | (Starfire)     |                |  1/4" Hex       |  I/O Mezzanine     |
 |                |                |                 |  Discrete Screws   |
 |                |                |                 |  Footnotes: 3      |
 |------------------------------------------------------------------------|
 |                |                |                 |                    |
 | 280R           |      5.0       |  2.85 x2.85 mm  |  CPU Module        |
 | (Littleneck)   |                |  R2 Square      |  Footnotes: B      |
 |------------------------------------------------------------------------|
 |                |                |                 |                    |
 | SunBlade 1000  |      5.0       |  2.85 x2.85 mm  |  CPU Module        |
 | (Excalibur)    |                |  R2 Square      |  Footnotes: 4,B    |
  ------------------------------------------------------------------------
 
  ------------------------------------------------------------------------
 | FOOTNOTES:   |  DESCRIPTION:                                           |
 |--------------|---------------------------------------------------------|
 |     1        |  FIN I0607-1 or 537-1                                   |
 |--------------|---------------------------------------------------------|
 |     2        |  FIN I0403-2                                            |
 |--------------|---------------------------------------------------------|
 |     3        |  See E10000 System Service Manual (805-2917)            |  
 |--------------|---------------------------------------------------------|
 |     4        |  See Service Manual (805-4496)                          |
 |--------------|---------------------------------------------------------|
 |     A        |  Torque Indicator Driver 340-6091 ships with System     |
 |--------------|---------------------------------------------------------|
 |     B        |  Torque Indicator Driver 340-6395 ships with system     |
  ------------------------------------------------------------------------

Note:  The Torque Matrix does not specifically apply to FRUs, but the
       systems into which they are installed.
Comments: 
------------------------------------------------------------------------------
Implementation Footnote: 
i)   In case of MANDATORY FINs, Enterprise Services will attempt to    
     contact all affected customers to recommend implementation of 
     the FIN. 
   
ii)  For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical    
     support teams will recommend implementation of the FIN  (to their  
     respective accounts), at the convenience of the customer. 

iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the   
     need arises.
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-------------- 
* Access the top level URL of http://sdpsweb.ebay/FIN_FCO/

* From there, select the appropriate link to query or browse the FIN and
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SunSolve Online Access:
-----------------------
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Internet Access:
----------------
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General:
--------
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