---------------------------------------------------------------------
- Sun Proprietary/Confidential: Internal Use Only -
---------------------------------------------------------------------  
                            FIELD INFORMATION NOTICE
                  (For Authorized Distribution by SunService)

FIN #: I0699-1

Create Date: Aug/03/01

Keywords: 

Sun Blade 100 system motherboard p/n since Jun/13/01

SunAlert: No

Top FIN/FCO Report: No

Products Reference: Sun Blade 100

Product Category: Desktop /Service

Product Affected: 

Mkt_ID   Platform   Model   Description        Serial Number
------   --------   -----   -----------        -------------
Systems Affected
----------------
  -        A36       ALL    Sun Blade 100            -

X-Options Affected
------------------
  -         -         -          -                   -

Parts Affected: 

Part Number            Description                            Model
-----------            -----------                            -----
375-0096-07 or lower   ASSY OEM MOTHERBOARD UltraSPARCIIe       -
375-3061-02 or lower   ASSY OEM BOARD UltraSPARCIIe             -

References: 

FCO:  A0178-1

ECO:  WO_21023 
      WO_21029 
      WO_20508 
      WO_21030
      WO_20834
      
DPCO: 233

URL: Serial Numbers -  http://sdpsweb.ebay/FIN_FCO/FIN/FINI0699-1_dir/MBSerno
     EZ Label - http://sdpsweb.ebay/FIN_FCO/FIN/FINI0699-1_dir/EZ_Label.jpg

Issue Description: 

This FIN is to inform the field of a part number change on the Sun
Blade 100 motherboard.  Effective 6/13/2001, the motherboard P/N has
been changed from 375-0096-xx to 375-3061-xx.  The new motherboard
(375-3061-xx) IS backward compatible however, the old motherboard
(375-0096-xx) is NOT forward compatible.  Both motherboards will be
carried as FRU's.  

The part number change from 375-0096-xx to 375-3061-xx was necessary
due to a fabrication change to make the new motherboard fully EMI
(Class B) compliant.  Therefore, it is very important to NOT install an
older non-compliant motherboard in a Class B system.  Class B systems
can be identified with the letter character "A" on the EZ label.
  
The new part number change will affect all systems manufactured after
June/13/2001.

Note: 106 systems were manufactured with motherboard P/N 375-0096-06
      (note the dash "06").  Part number 375-0096-06 is functionally
      equivalent to 375-3061-xx in terms of EMI compliance.
  
A list of systems (by serial number) manufactured with the 375-0096-06 MB can 
be found at: 

     http://sdpsweb.ebay/FIN_FCO/FIN/FINI0699-1_dir/MBSerno

An example of a fully EMI compliant systems EZ label can be viewed at:
 
     http://sdpsweb.ebay/FIN_FCO/FIN/FINI0699-1_dir/EZ_Label.jpg

Implementation: 

---
        |   |   MANDATORY (Fully Pro-Active)
         ---    
         
  
         ---
        |   |   CONTROLLED PRO-ACTIVE (per Sun Geo Plan) 
         --- 
         
                                
         ---
        | X |   REACTIVE (As Required)
         ---

Corrective Action: 

The following recommendation is provided as a guideline for authorized
Enterprise Services Field Representatives who may encounter the above 
mentioned problem:

In the event a Sun Blade 100 Motherboard replacement becomes necessary,
Please adhere to the following guidelines to replace the motherboards.

. Replace 375-3061-xx (newer version) with like motherboard.

. Replace 375-0096-05 (older version) or lower with like motherboard 
  until the motherboard is not available.  Our depots may substitute with 
  375-3061-xx motherboards.

. Replace Replace 375-0096-06 or higher with the 375-3061-xx (newer
  version).

     NOTE: Part number 375-0096-06 or higher is functionally equivalent            
           to 375-3061-01 in terms of EMI compliancy.  These systems have 
           the letter "A" on the EZ label to indicate the Class B 
           configuration.

Comments: 

None

--------------------------------------------------------------------------

Implementation Footnote: 

i)   In case of MANDATORY FINs, Enterprise Services will attempt to    
     contact all affected customers to recommend implementation of 
     the FIN. 
   
ii)  For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical    
     support teams will recommend implementation of the FIN  (to their  
     respective accounts), at the convenience of the customer. 

iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the   
     need arises.
----------------------------------------------------------------------------
All released FINs and FCOs can be accessed using your favorite network 
browser as follows:
 
SunWeb Access:
-------------- 
* Access the top level URL of http://sdpsweb.ebay/FIN_FCO/

* From there, select the appropriate link to query or browse the FIN and
  FCO Homepage collections.
 
SunSolve Online Access:
-----------------------
* Access the SunSolve Online URL at http://sunsolve.Corp/

* From there, select the appropriate link to browse the FIN or FCO index.

Supporting Documents:
---------------------
* Supporting documents for FIN/FCOs can be found on Edist.  Edist can be 
  accessed internally at the following URL: http://edist.corp/.
  
* From there, follow the hyperlink path of "Enterprise Services Documenta- 
  tion" and click on "FIN & FCO attachments", then choose the appropriate   
  folder, FIN or FCO.  This will display supporting directories/files for 
  FINs or FCOs.
   
Internet Access:
----------------
* Access the top level URL of https://infoserver.Sun.COM
--------------------------------------------------------------------------
General:
--------
* Send questions or comments to finfco-manager@Sun.COM
---------------------------------------------------------------------------