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            - Sun Proprietary/Confidential: Internal Use Only -
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                        FIELD INFORMATION NOTICE
               (For Authorized Distribution by Sun Services)

FIN #: I0901-1

Create Date: Dec/05/02

SunAlert: No

Top FIN/FCO Report: No

Products Reference: Sun Blade 150

Product Category: Desktop / Service

Product Affected: 

Systems Affected:
-----------------  
Mkt_ID     Platform     Model      Description        Serial Number
------     --------     -----      -----------        -------------
  -          A41         ALL       Sun Fire 150             -


X-Options Affected:
-------------------
Mkt_ID   Platform   Model   Description                Serial Number
------   --------   -----   -----------                -------------
X6991A      -        ALL    128MB SDRAM Sun Blade 100        -
X6992A      -        ALL    256MB SDRAM Sun Blade 100        -
X6993A      -        ALL    512MB SDRAM Sun Blade 100        -
X6179A      -        ALL    128MB SDRAM Sun Blade 150        -
X6180A      -        ALL    256MB SDRAM Sun Blade 150        -
X6181A      -        ALL    256MB SDRAM Sun Blade 150        -

Parts Affected: 

Part Number             Description                 Model
-----------             -----------                 -----
F370-4149-01  		128MB SDRAM DIMM              - 
F370-4150-01  		256MB SDRAM DIMM              -
F370-4151-01  		512MB SDRAM DIMM              -
F370-5676-01  		128MB SDRAM DIMM              -
F370-5677-01  		256MB SDRAM DIMM              -
F370-5678-01  		512MB SDRAM DIMM              -

References: 

ECO: WO_24832

URL: 
http://sunsolve.sun.com/handbook_pub/Systems/SunBlade150/components.html#MEMORY
http://sunsolve.central/handbook_internal/Systems/SunBlade150/SunBlade150.html
http://sunsolve.sun.com/handbook_pub/Systems/SunBlade150/SunBlade150.html

Issue Description: 

Approximately 1200 Sun Blade 150 systems were shipped with the correct
DIMMs, however, the DIMMs were labeled with Sun Blade 100 part
numbers.  The mislabeled DIMMs are fully functional and will not impact
the operation of the system in any way as a result of the mislabeling.
This problem will have no impact to customers, but this FIN is being
released to notify Field personnel about the discrepancy.

Affected systems include any Sun Blade 150 which has DIMMs installed
with any of the following Sun Blade 100 part numbers: 

   F370-4149-01  	128MB SDRAM DIMM 
   F370-4150-01  	256MB SDRAM DIMM 
   F370-4151-01  	512MB SDRAM DIMM

The Sun Blade 150 was designed to leverage the Sun Blade 100 DIMMs.  An
incompatibility was discovered with the DIMMs just prior to Revenue
Release.  Due to a process breakdown, Sun Blade 150 DIMMs were
installed correctly in Sun Blade 150 systems, but the first version of
the DIMMs were labeled incorrectly with the Sun Blade 100 part
numbers.

This problem has been resolved with the implementation of DIMM part
numbers which are specific to the Sun Blade 150.  The new part numbers
were released with ECO WO_24832.   The new part numbers are:

   F370-5676-01  	128MB SDRAM DIMM 
   F370-5677-01  	256MB SDRAM DIMM 
   F370-5678-01  	512MB SDRAM DIMM   
  
The online Sun System Handbook has been updated with the new part number
information and can be viewed at: 
  
 http://sunsolve.sun.com/handbook_pub/Systems/SunBlade150/SunBlade150.html  
 (External)
   
 OR
  
 http://sunsolve.central/handbook_internal/Systems/SunBlade150/SunBlade150.html 
 (Internal)

Implementation: 

---
          |   |   MANDATORY (Fully Proactive)
           ---


           ---
          |   |   CONTROLLED PROACTIVE (per Sun Geo Plan)
           ---


           ---
          | X |   REACTIVE (As Required)
           ---

Corrective Action: 

The following recommendation is provided as a guideline for authorized
Sun Services Field Representatives who may encounter the above
mentioned issue.

If a customer experiences DIMM failures on Sun Blade 150 systems, DIMMs
should be replaced using part numbers listed in the online
documentation, i.e., the Sun System Handbook:
 
http://sunsolve.sun.com/handbook_pub/Systems/SunBlade150/components.html#MEMORY

Comments: 

None

============================================================================

Implementation Footnote: 

i)   In case of MANDATORY FINs, Sun Services will attempt to contact   
     all affected customers to recommend implementation of the FIN. 
   
ii)  For CONTROLLED PROACTIVE FINs, Sun Services mission critical    
     support teams will recommend implementation of the FIN  (to their  
     respective accounts), at the convenience of the customer. 

iii) For REACTIVE FINs, Sun Services will implement the FIN as the   
     need arises.
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-------------- 
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-----------------------
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Internet Access:
----------------
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General:
--------
* Send questions or comments to finfco-manager@Sun.COM
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