------------------------------------------------------------
            - Sun Proprietary/Confidential: Internal Use Only -
------------------------------------------------------------------------  
                        FIELD INFORMATION NOTICE
               (For Authorized Distribution by Sun Services)

FIN #: I1117-1

Create Date: Jul/16/04

SunAlert: No

Top FIN/FCO Report: No

Products Reference: Sun Fire V210 Servers

Product Category: Server / Diag/Doc/Service

Product Affected: 

Systems Affected:
-----------------  
Mkt_ID     Platform   Model     Description              Serial Number
------     --------   -----     -----------              -------------
  -          N31       ALL      Sun Fire V210 Server           -


X-options Affected:   
--------- --------
Mkt_ID             Platform    Model    Description                   Serial Number
------             --------    -----    -----------                   -------------
X7418A                -          -      Sun Fire V210 Fan Kit               -
N31-XUB1-9S-512AV1    -          -	SF V210 1x1.06GHz 512MB 1X36G       -
N31-XUB2-9S-204AV2    -          -      SF V210 2x1.06GHz 2GB 2X36GB        -

Parts Affected: 

----------------------
Part Number                Description   	                  Model
-----------                -----------                            -----
602-2307-02 or lower       SF V210 1X1.002GHZ 512MB 1X36GB          - 
602-2394-02 or lower       SF V210 2X1.002GHZ 2GB 2X36GB            -

References: 

ECO:    WO_28377
 
Manual: 817-4492-10  Sun Fire V210 Server Fan Module Installation Guide.

Issue Description: 

This FIN details how to identify Sun Fire V210 systems that have the
old fans and require installation of the FAN Upgrade X-option when
installing 1GB memory DIMMs.

The Sun Fire V210 can now support 1GB memory DIMMs however more
powerful system fans are required.  All new builds of Sun Fire V210
systems contain the upgraded fans were available since February, 2004.
When a customer wishes to install 1GB memory DIMMs into older Sun Fire
V210 system, an X-option Fan Upgrade Kit Part Number x7418A MUST also
be purchased by the customer via the normal sales process.

The following methods have also been adopted to help identify when the 
X-option Fan Upgrade Kit is required. 

   A. Stickers are being fitted to the systems to identify that new
      fans are fitted.

   B. The Webdesk system configurator currently warns of the need for a 
      Fan Upgrade Kit when 1GB DIMMs are selected.

   C. The long description of the 1GB Memory DIMM X-option is also being 
      modified to indicate which versions of the Sun Fire V210 require the 
      Fan Upgrade Kit  

Sun Fire V210 Systems that require the X-option Fan Upgrade Kit to be
fitted can be identified by the Manufacturing Part number located on
the right hand side of the System.  See the CORRECTIVE ACTION section of
this FIN for details of which systems require the X-option Fan Upgrade
Kit.

New uprated fans were introduced into the Sun Fire V210 system to
enable the product to support 1GB memory DIMMs.  An X-option Fan Upgrade
Kit is available for Customers to purchase that enables installation
of 1GB memory DIMMs in older systems which do not have the uprated
fans.

Implementation: 

---
        |   |   MANDATORY (Fully Proactive)
         ---    
         
  
         ---
        |   |   CONTROLLED PROACTIVE (per Sun Geo Plan) 
         --- 
         
                                
         ---
        | X |   REACTIVE (As Required)
         ---

Corrective Action: 

The following recommendation is provided as a guideline for authorized
Sun Services Field Representatives who may encounter the above
mentioned issue.

To identify whether the FAN upgrade Kit X-option is required, check the
Manufacturing Part Number of the system which can be found on the right 
hand side label (when viewed from the front) of the Sun Fire V210 system.

The list below indicates the systems that require, or, do not require
Fan Upgrade Kit.
    
   Require Fan Upgrade Kit:
		
      602-2307-01			       
      602-2307-02			       
      602-2394-01			       
      602-2394-02			       

   Do Not Require Fan Upgrade Kit:

      602-2307-04
      602-2394-04
      602-2692-01 (new 73GB config)
      602-2693-01 (new 73GB config)

Comments: 

None.

============================================================================

Implementation Footnote: 

i)   In case of MANDATORY FINs, Sun Services will attempt to    
     contact all affected customers to recommend implementation of 
     the FIN. 
   
ii)  For CONTROLLED PROACTIVE FINs, Sun Services mission critical    
     support teams will recommend implementation of the FIN  (to their  
     respective accounts), at the convenience of the customer. 

iii) For REACTIVE FINs, Sun Services will implement the FIN as the   
     need arises.
----------------------------------------------------------------------------
 
All released FINs and FCOs can be accessed using your favorite network 
browser as follows:
 
SunSolve Internal Access:
_______________________
 
* Access the SunSolve Online URL at http://sunsolve.Central/

* From there, select the appropriate link to browse the FIN or FCO index.

Internet Access:
_______________
 
* Access the top level URL of  https://spe.sun.com


FIN/FCO Homepage Access: 
_________________________
 
* Access the top level URL of http://sdpsweb.Central/FIN_FCO/index.html

* From there, select the appropriate link to query or browse the FIN and
  FCO Homepage collections.

To submit either a FIN or FCO refer to the following URLs for templates
and instructions;

*  For FCO: http://pronto.central/fco.html
*  For FIN: http://pronto.central/fin.html
--------------------------------------------------------------------------
General:
--------
* Send questions or comments to finfco-manager@Sun.COM
--------------------------------------------------------------------------