The following table provides general information on system support
topics.
| Topic |
Description |
Information Analysis |
| Product Code Names |
Internal code names for products (Starfire, etc.) |
| System LED Descriptions |
Overview of LED readings for system front panels and boards |
| System Serial Number Locations |
Comprehensive list of serial number locations by system |
| Glossary of Terms |
Explanation of terms found in the handbook |
| System Codes |
Translation of Architecture numbers (A20, A21, etc.) |
| Class Codes |
Overview of 3-digit Class Code prefixes of Sun part numbers |
| Solaris 10 Platform Names |
SPARC platform names for hardware systems supported by the Solaris 10 OS |
| Part Number Breakdown |
Explanation of Sun part numbers (Class Code + Base + Dash) |
| System Serial Number Breakdown |
Explanation of Sun system serial numbers (year + week + Plant Code) |
| System Serial Number Locations |
Comprehensive list of serial number locations by system |
Tests & Commands |
| OpenBoot[tm] PROM (OBP) Commands |
OpenBoot PROM (OBP) commands overview, and listing of commands for specific
tests and systems |
| Power On Self Test (POST) Modes |
Overview of POST test modes |
| POST Keyboard LED Error Codes |
Overview of POST error codes displayed on keyboard LEDs |
| Enterprise 3000-6500 Flash PROM and FCode |
Overview of Flash PROM programming utility for updating Flash PROM on
the CPU/Memory board and FCode on the I/O boards |
Troubleshooting |
| SCSI Disk Troubleshooting |
Overview of SCSI Disk troubleshooting tools and techniques, including
pinout tables, connectors, controllers, sense keys, sense codes, etc. |
| Removable Media Troubleshooting |
Overview of troubleshooting tools and techniques for various removable
media devices |
| Communication Troubleshooting |
Overview of troubleshooting tools and techniques for various communication
devices, including general electrical data, and pin assignments for connectors,
ports, audio jacks, etc. |
Miscellaneous Parts |
| PCI Information |
Overview of PCI Local Bus information, including mechanical and electrical
specifications, and illustrations of boards and connectors |
cPCI Coding Keys |
Overview of color-coded keys on cPCI connectors, and examples of their use |
| Dip Switches and Jumpers |
Descriptions and illustrations of dip switches and jumpers |
| Tools |
Part numbers of recommended tools and tool kits |
| Batteries |
Part numbers and makers of small batteries |
Service Offerings & Processes |
| Genie Lift
Ordering Process & Locations |
Provides the process for ordering a Genie Lift for use in rack mounting
some Sun Fire servers and the locations where they are stored. |
Firmware |
| Firmware |
Part number tables of firmware releases for SPARCstorage Array Models 100/112/200/210,
StorEdge A5000/A5100/A5200, and Exx00 I/O boards |