Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type FAB (standard) Sure Solution 1000005.1 : On V2x0 Systems, The DVD Drive May Not Open After Being Replaced
PreviouslyPublishedAs 200006 Product Sun Fire V240 Server Sun Fire V210 Server Part
Impact A second DVD vendor was selected with the introduction of the RoHS compliant systems. This DVD drive requires a larger opening in the front bezel in order to open or eject the DVD carrier. If the DVD is replaced on an older V2x0 system, the front bezel may need to be replaced with one with a larger front opening. Contributing Factors
Symptoms
Workaround When replacing a DVD with PN 371-1108-01, a bezel replacement is also required:
Note: If a customer calls with an Xoption issue with PN X7410A, and the description of the issue revolves around the DVD not opening, a bezel replacement is also required in this instance (same PN as above). Previously Published As 102486 Internal Comments This issue was fully evaluated as an FCO candidate via the official FCO process. However, the FCO was rejected due to the very low expected failure rate, relatively small quantities out in the field, and the fact that it has not been reported at any customer site. Related Information
Internal Contributor/submitter mustapha.ouaddi@sun.com Internal Eng Business Unit Group KE Authors Internal Eng Responsible Engineer John.Respicio@sun.com Internal Services Knowledge Engineer sean.hassall@sun.com Internal Kasp FAB Legacy ID 102486 Internal Sun Alert & FAB Admin Info Critical Category: Significant Change Date: Avoidance: Workaround Responsible Manager: null Original Admin Info: null Product_uuid 18d48708-5867-11d6-8128-c95a9ce59853|Sun Fire V240 Server dc751a7c-eece-4157-8e4e-376351aa49fa|Sun Fire V210 Server Attachments This solution has no attachment |
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