If HPvM, Provisioning Manager, does not have the latest server information, a Delete Device File operation can delete the wrong device file.

Asset ID:	1-73-1000011.1
Update Date:	2010-09-02
Keywords:

Solution Type FAB (standard) Sure

Solution 1000011.1 : If HPvM, Provisioning Manager, does not have the latest server information, a Delete Device File operation can delete the wrong device file.

Related Items


Sun Storage 9970 System
 Sun Storage 9910 System
 Sun Storage 9960 System
 Sun Storage 9980 System

Related Categories


GCS>Sun Microsystems>Sun FAB>Standard>Reactive

PreviouslyPublishedAs
200014

Product
Sun StorageTek 9910
Sun StorageTek 9960 System
Sun StorageTek 9970 System
Sun StorageTek 9980 System

Part

Part No: 371-0506-01
Part Description: USP HiCommand Dev Mgr v4.1 Base

Part

Part No: 370-6834-01
Part Description: SE9900 HDvM v3.0 Base

Part

Part No: 370-6382-01
Part Description: 9900V HDvM v2.4 Base

Impact

A bug identified in the management method for modifying device files in HDvM releases below 4.2.0 may result in an error condition when Host data is updated (for example, by a refresh, HiScan operation, or machine reboot) while the Delete Device File dialog box is still open, and then a deletion operation is executed. Under these conditions the following error may occur:

The name of a device file can be incorrectly changed with an incorrect device file name.
The device file with the selected device file name is lost.

The disk number and the device file name, which identifies the disk on the host server machine, might be changed by a configuration change or the machine reboot.

Affected levels : HPvM and HDvM less than 4.2.0

Workaround

Workaround

To safely delete a device file using the affected HDvM versions , perform the following procedure:

1) If the Delete Device File dialog box from a previous deletion execution is displayed, close it.

2) Use the HPvM refresh function to update the information for the host where the deletion is to take place. After data update is completed, record the "Last Updated:" time as displayed in the Host properties window.

3) To delete the device file, display the Delete Device File dialog box.

4) Before clicking the OK button in the Delete Device File dialog box (to execute deletion), ensure the "Last Updated:" time displayed in the Host properties window is the same as the following :

If these times are different, repeat the procedure from step 1 again.

a) For HPvM 3.5.0-00: The time recorded in step-2.

b) For HPvM 4.0.0-00 or later: The time shown in the "KARF40822-W" message displayed in the Delete Device File dialog box.

Resolution

Permanent Solution

The issue is fixed in HDvM Server in the following releases :

For HDvM 4.2 releases : HDvM 4.2.0-00 and above

For HDvM 4.0 releases : HDvM 4.0.0-06 and above

Previously Published As
101968
Internal Comments

Abbreviations used in this FIN

HPvM : HiCommand Provisioning Manager

HDvM : HiCommand Device Manager

Related Information

URL: http://sejsc.ebay/AL/HPVM_039930.htm
http://sejsc.ebay/AL/HPVM_041430.htm
Other: HDS Alert HPVM_041430

Internal Contributor/submitter
Gene.massey@sun.com

Internal Eng Business Unit Group
KE Authors

Internal Kasp FAB Legacy ID
101968

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date:
Avoidance: Patch
Responsible Manager: null
Original Admin Info: null

Product_uuid
2a918ae2-0a18-11d6-834a-c679537eebe7|Sun StorageTek 9910
2a94fb3c-0a18-11d6-90a8-c9c08656284f|Sun StorageTek 9960 System
4ea4b951-9fc9-4f1f-b64e-69572a400fb4|Sun StorageTek 9970 System
c2428fbe-8ab7-41d0-8b6e-ab489823c9d4|Sun StorageTek 9980 System

Attachments

This solution has no attachment