Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type FAB (standard) Sure Solution 1000024.1 : A number of X6250 server modules within the Americas and EMEA RSLs are missing sslconfig files causing the ELOM webgui to fail.
PreviouslyPublishedAs 200029 Product Sun Blade X6250 Server Module Bug Id <SUNBUG: 6625003> Impact Access to the X6250 server module ELOM webgui will fail. Contributing Factors Between 100 and 130 Sun Blade X6250 Server Modules were shipped pre-RR (Revenue Release) to the Americas and EMEA Regional Stocking Locations (RSLs) which contain down rev firmware/BIOS (4.0.27/BIOS 17). Symptoms When attempting to access the ELOM webgui from a web browser access fails. Root Cause The down rev firmware/BIOS is missing sslconfig files. This was resolved at RR on June 22, 2007 when SW1.0 (4.0.30/BIOS 17) was made the minimum supported version for the X6250 Server Module. All other server modules have been shipped with the SW1.0 level. Resolution To resolve this issue the firmware/BIOS must be updated to the latest supported version SW1.2 (4.0.45/BIOS 28c). Follow the steps specified in the ELOM Admin Guide 820-1253-12 to update the firmware via CLI. The ELOM Admin Guide can be found via the below link; http://dlc.sun.com/pdf/820-1253-12/820-1253-12.pdf These steps are listed below: Caution: Power interruptions during the update process could leave the SP in a unbootable or nonrecoverable state. Before upgrading your firmware, ensure that you have reliable power and protect against accidental power interruptions. Caution: The file system would become corrupted if the host operating system is not shut down before the update process begins. If the OS is running when the update process starts, the SP will shut the host down ungracefully, which could cause file system corruption. Note: The upgrade takes about 5 minutes to complete, depending on network traffic. During this time, no other tasks can be performed in the Embedded Lights Out Manager (ELOM) software. 1. Copy the combined bios/bmc image to your Tftp server. 2. If the server modules OS is running, perform a clean shutdown. 3. Log in to the CLI, and navigate to the TftpUpdate directory, enter: -> cd /SP/TftpUpdate Note: A network failure during the file upload will result in a timeout. This causes the SP to reboot with the prior version of the firmware. 4. To set the IP address of the TFTP server, see the example provided: -> set ServerIP=129.148.53.204 5. To set the file name of the combined bmc.bios image, enter the following command: -> set Filename=filename.rom 6. Next set the save flag to "no" so that settings are not preserved during the update and all customized BIOS settings are cleared. This is required so that the missing files are replaced during the update. Note: Before updating you should save configuration information so that after the update you can configure the server module SP with the same IP address, etc... -> set SaveFlag=no 7. Start the tftp download: -> set Update=action Example: -> cd /SP/TftpUpdate -> set ServerIPAddress=129.148.53.204 -> set FileName=filename.rom -> set SaveFlag=no -> set Update=action getting image... getting image successfully. prepare to update... Prepare OK! Update Successful starting update... Note: The new BIOS cannot be seen until the server blade is fully booted. During boot BIOS may complain of a checksum error which is normal when updating BIOS. If the server stops booting and gives the user the option to hit F1 to reset to default settings, or F2 to enter setup mode. The user should hit F1 and reset to defaults.
Identification of Affected Parts (how to): To identify if you have a blade affected by this issue just login to the ELOM of the server module and issue the version command. # ssh root@IPaddress -> version
Previously Published As 103178 Internal Comments You will likely see this problem after replacing a server module for some other failure/problem.
Related Information
Internal Contributor/submitter Mick.Tabor@Sun.COM Internal Eng Business Unit Group NSG (Network Systems Group) Internal Eng Responsible Engineer Gyanesh.Sharma@Sun.COM Internal Services Knowledge Engineer Joe.Davis@Sun.COM Internal Escalation ID 44093026 Internal Kasp FAB Legacy ID 103178 Internal Sun Alert & FAB Admin Info Critical Category: Significant Change Date: 2007-12-18 Avoidance: Firmware Responsible Manager: Subban.Raghunathan@Sun.COM Original Admin Info: WF - rcvd submission and sent to Ext Rvw. - Joe 12/14/07 WF - no feedback during Ext Rvw, sending to Publish. - Joe 12/18/07 Product_uuid 9ece394b-d285-11db-9135-080020a9ed93|Sun Blade X6250 Server Module Attachments This solution has no attachment |
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