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Asset ID: 1-73-1000061.1
Update Date:2010-11-12
Keywords:

Solution Type  FAB (standard) Sure

Solution  1000061.1 :   Minimum supported releases for the Sun StorageTek T3+, 6120, 6320 and 6920.  


Related Items
  • Sun Storage 6320 System
  •  
  • Sun Storage T3+ Array
  •  
  • Sun Storage 6120 Array
  •  
  • Sun Storage 6920 System
  •  
Related Categories
  • GCS>Sun Microsystems>Sun FAB>Standard>Controlled Proactive
  •  

PreviouslyPublishedAs
200077


Product
Sun StorageTek T3+ Array
Sun StorageTek 6120 Array
Sun StorageTek 6320 System
Sun StorageTek 6920 System

Bug Id
<SUNBUG: 6455175>, <SUNBUG: 6366175>, <SUNBUG: 6359654>, <SUNBUG: 6276050>, <SUNBUG: 6344256>, <SUNBUG: 5107602>, <SUNBUG: 6521338>


Impact

If a system is under the "Minimum Supported release":

* The Services organization will provide break fix support and will work
to ensure recovery from all issues that occur.  If Services is unable to
properly recover a system, we will engage PDE for assistance.  But ONLY
for recovery purposes.
* Services and PDE will provide full support for all upgrade events.
* PDE will not be engaged to perform RCA.  PTS will provide a Best Effort RCA.
* Neither Service nor PDE will write and submit bugs against releases below
the Minimum Supported release.

The Minimum Support Releases are:

T3B: 3.2.2
6120: 3.2.2
Array firmware 3.2.2 for the T3B and 6120 provides many specific bug fixes.
However, the major improvements are:
	* Online disk firmware upgrades
	* New drive firmware for Seagate Spindle Motor Issues
	* Major enhancements to BEFIT
	* Improvements to the Scrubber
6320: 1.3
6320 MIRE release 1.3 is the first MIRE build that supports the 3.2.x stream.
Therefore, same as T3B/6120 above.
6920 No Remote Replication: 3.0.1.22
The 6920 minimum release of 3.0.1.22 is driven by critical DSP fixes contained
in 02.02.01.189 as well as Storade fixes.  The array firmware is 3.2.5 which
provides additional Back End Fault functionalities over the 3.2.2 release.
These are necessary to accommodate DSP/Array interoperability issues.
6920 W/ Remote Replication: 3.0.1.26
3.0.1.26 provides a fix for Bug ID 6521338.  Which has potential to result
in the Secondary volume being corrupt.  Therefore, customers running Remote
Replication need to be at 3.0.1.26
6920 W/ External 6140 arrays: 3.0.1.26
3.0.1.26 provides support for externally attached CSM200s (6140 arrays).
Therefore, customers who wish to use externally attached 6140s need to
     be running 3.0.1

 


Symptoms

System running below the minimum supported revisions are subjected to reduced reliability and reduced diagnostic capabilities that could result in loss of access and/or longer time to recover.

 


Resolution

Upgrade to at least the Minimum support revision. Preferably the latest revision.

When upgrading from very old releases that are below the minimum support release, care must be taken to ensure all caveats and pre-requisites are accounted for.  Typically, QA only tests and Release Notes are only written to account for 2 releases back.



Comments

The following InfoDocs should also be reviewed;



  • 80164 Guidelines for handling 0x1/0x5d sense key on T3+/6120 as a result of Seagate Cheetah-7 FC-AL 0407 firmware upgrade


  • 88250 Upgrading the Sun StorageTek[SM] 6320 and Online Disk firmware upgrades


  • 87833 Sun StorEdge[TM] 6920 Rolling Upgrade Check List



Related Information
  • URL: http://pts-storage.west/products
  • Other: InfoDoc: 80164, 88250, 87833, Sun Alerts: 102579, 102193, 102213, 102106, 57732

 


Previously Published As
102928

Internal Contributor/submitter
Paul.Mazzarella@Sun.COM, Howard.Lapin@Sun.COM

Internal Eng Business Unit Group
KE Authors

Internal Eng Responsible Engineer
Bill.Stearns@Sun.COM

Internal Services Knowledge Engineer
Joe.Davis@Sun.COM

Internal Kasp FAB Legacy ID
102928

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2007-05-25
Avoidance: Firmware
Responsible Manager: Bill.Stearns@Sun.COM
Original Admin Info: WF - removed Closed Date as that is for SA doc release - 24-Sep-07 karen
WF - initiated draft and sending to extended review. - Joe 5/22/07
WF - no feedback, sending to Publish. - Joe 5/25/07

Product_uuid
2a714b10-0a18-11d6-86e2-d56b387d4fbf|Sun StorageTek T3+ Array
2cd2e7d2-2980-11d7-9c3f-c506fe37b7ef|Sun StorageTek 6120 Array
4de60cc2-a08e-4610-b8bf-6a1881cb59c6|Sun StorageTek 6320 System
67794720-356d-11d7-8ef2-ce2ac2bc9136|Sun StorageTek 6920 System

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