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Asset ID: 1-73-1000071.1
Update Date:2011-02-23
Keywords:

Solution Type  FAB (standard) Sure

Solution  1000071.1 :   FCO A0271-1: Sun Fire V440 Servers may not meet RoHS compliance due to top-cover gasket.  


Related Items
  • Sun Fire V440 Server
  •  
Related Categories
  • GCS>Sun Microsystems>Sun FAB>Hardware Remediation>Mandatory
  •  

PreviouslyPublishedAs
200087


Product
Sun Fire V440 Server

Part
  • Part No: 240-4264-02
  • Part Description: Gasket, Top Cover
Xoption
  • Xoption Number: A42-XH44C2-08HD-E
  • Xoption Description: Edu Promotion
Xoption
  • Xoption Number: A42-XH42C2-04HD
  • Xoption Description: Sun Fire V440, RoHS // SN: 0626 (or earlier)
Xoption
  • Xoption Number: A42-XH44C2-08HD
  • Xoption Description: Sun Fire V440, RoHS // SN: 0626 (or earlier)
Xoption
  • Xoption Number: A42-XH44C2-16HD
  • Xoption Description: Sun Fire V440, RoHS // SN: 0626 (or earlier)
Xoption
  • Xoption Number: A42-XH44C2-32ZD
  • Xoption Description: Sun Fire V440, RoHS // SN: 0626 (or earlier)
Xoption
  • Xoption Number: A42-XH42C2-04HD-IP
  • Xoption Description: Sun Fire V440, RoHS // SN: 0626 (or earlier)
Xoption
  • Xoption Number: A42-XH44C2-08HD-IP
  • Xoption Description: Sun Fire V440, RoHS // SN: 0626 (or earlier)
Xoption
  • Xoption Number: A42-XH44C2-16HD-IP
  • Xoption Description: Sun Fire V440, RoHS // SN: 0626 (or earlier)
Xoption
  • Xoption Number: A42-XH44C2-32ZD-IP
  • Xoption Description: Sun Fire V440, RoHS // SN: 0626 (or earlier)
Xoption
  • Xoption Number: A42-XH42C2-04HD-DE
  • Xoption Description: Developer Kit

Impact

Two gaskets (PN 240-4264-02) on some RoHS Sun Fire V440 servers are not RoHS compliant as was certified in error by the vendor.  To make them RoHS compliant, replacement of the two piece gaskets with two new gasket parts (P/N 240-5884-01 and 240-5887-01) is needed.  This issue does not affect the Netra 440 or other non-RoHS marketing part numbers for the Sun Fire V440 not listed in this document.

Sun Fire V440 RoHS servers with serial numbers starting with 0626 (or earlier) are impacted by this issue.  Sun Fire V440 RoHS servers with serial numbers starting with 0627 (and later) are fully RoHS compliant.

This issue was corrected in Sun manufacturing before the RoHS deadline and, other than RoHS compliance, does not in any way affect the reliability or functionality of the systems in question.

RoHS or "Restriction of Hazardous Substances in Electrical and Electronic Equipment" is a directive that applies to European Union member states.  It went into effect July 1st, 2006.  This directive (EU RoHS Directive 2002/95/EC) outlines what is required of electronic equipment that is to be sold within the European Union.  Equipment that meets these requirements are often described as RoHS compliant.

Well in advance of the 1st July 2006 RoHS deadline, Sun Microsystems announced versions of the Sun Fire V440 that were described as being RoHS compliant.  However, Sun has now determined that despite assurances from the supplier, the material used in the top cover gasket in certain Sun Fire V440 servers may not be RoHS compliant.  Sun has already sent a communication to our channel partners, and where possible, affected systems have been remediated in channel inventories to minimize the overall end-customer impact.


Contributing Factors

The type of plastic resin used to make the "C" clip was changed to a different resin that is RoHS compliant.

Non-compliant gaskets have a silver appearance with no company logo printed on the parts.  The compliant parts have a gold appearance with the company logo, "Laird" printed on the parts located all across the surface and at a slight angle.

Below is a cross reference table for marketing / manufacturing part numbers.

  Marketing P/N            Manufacturing P/N
  A42-XH42C2-04HD          602-3257-01
  A42-XH44C2-08HD          602-3258-01
  A42-XH44C2-16HD          602-3259-01
  A42-XH44C2-32ZD          602-3260-01
  A42-XH42C2-04HD-IP       602-3257-01
  A42-XH44C2-08HD-IP       602-3258-01
  A42-XH44C2-16HD-IP       602-3259-01
  A42-XH44C2-32ZD-IP       602-3260-01
  A42-XH42C2-04HD-DE       602-3257-01
  A42-XH44C2-08HD-E        602-3258-01

Sun Fire V440 RoHS servers (see specific marketing P/Ns above) with serial numbers starting with 0626 (or earlier) may need to have the top cover gasket replaced in order to be fully RoHS compliant.  Sun Fire V440 RoHS servers with serial numbers starting with 0627 (and above) are fully RoHS compliant.  Other non-RoHS compliant Sun Fire V440 servers, with marketing P/Ns other than what is listed above, are not affected by this issue, regardless of system serial number, as they were sold as non-RoHS compliant.


Symptoms

This is a compliance issue, there are no symptoms and it does not affect the reliability or functionality of the systems in question.

An affected Customer List has been provided and can be accessed via the below (Internal Only) URL;

  http://sunwebcollab.east.sun.com/gm/document-1.9.2114655

A Sun Legal approved Customer Letter is available via the below URL;

  http://sdpsweb.central/FIN_FCO/FAB/102524/SPE/RoHS_Gasket-Customer_Letter.sxw


Root Cause

These EMI gaskets are affixed to a plastic "C" clip which is then pressed onto the Top Cover.  It was determined that the plastic resin used is not RoHS compliant.  A customer can only determine this by having the material analyzed.  There is no operational impact to the system.

Sun had obtained a RoHS Certificate from the supplier for this product.  Our supplier then learned that their supplier was in error, and informed Sun of the condition.  Engineering has since had the new material analyzed for RoHS compliance as part of the corrective action.

Corrective action was cut into Manufacturing via ECO WO_33506 as of June 28th, 2006.  Gasket kits were made available to Services via ECO WO_34013.

Target Completion Date:

AMER: November 13, 2007
APAC: November 23, 2007
EMEA: November 13, 2007

After the above dates this remediation defaults to Upon Failure (Reactive).

 
Resolution

Contact customers on the Customer List and determine if customer wishes this remediation done on any affected system.

Replacement Time Estimate: 15 minutes

Hot Swappable: Yes

Replacement Instructions:

Order Gasket kit, part number 560-2871-01 and replace top cover gaskets per the instruction document found via the below URL:

  http://download.oracle.com/docs/cd/E19088-01/v440.srvr/819-7418-11/819-7418-11.pdf

Each kit contains ten gasket sets which will allow remediation of ten systems.

Remove Top Cover and remove two gaskets.  Replace top cover gaskets with new gasket material (Sun p/n 240-5884-01 and 240-5887-01).

Tools required: Phillips screw driver to loosen Top Cover screw. Gaskets are pressed on by hand and can be removed by hand.


Comments

Note 1: This knowledge asset was initially published as a non-Hardware FAB.

Note 2: This Hardware FAB went through planning under FCO# A0271-1.

Hardware Remediation Details

This Hardware Remediation FAB will have a time zone phased release based on material readinessas follows:

   Region           Readiness Date
                         --------------
   US/Canada      READY
   Ltn America     READY
   EMEA             READY
   APAC              Nov/17/2006
   ANZO              Nov/24/2006
   Japan              READY
 

The above dates represent when each time zone has determined that it will be materially ready to support this Hardware Remediation FAB. All dates are estimates. Please check with your Logistics Representative or TZ / Country / Area FCO Manager for more information with regard to material availability and the parts ordering process for this FAB.


Related Information
  • ECO: WO_33506, WO_34013
  • Manual: 819-7418-10 Instructions for Installing RoHS-Compliant Top Cover EMI Gaskets on a Sun Fire V440 Ser
  • URL: http://download.oracle.com/docs/cd/E19088-01/v440.srvr/819-7418-11/819-7418-11.pdf
    http://sunwebcollab/gm/document-1.9.2059131
    http://sdpsweb.central/FIN_FCO/FAB/102524/SPE/RoHS_Gasket-Customer_Letter.sxw

Modification History Date: 10-NOV-2006
    - Updating this FAB from non-hardware to hardware remediation.
Date: 13-NOV-2006
    - Added Target Completion Date section directly above Corrective Action section.
Date: 14-NOV-2006
    - Changed Hardware Remediation and Material Availability Details section from "All Timezones Ready" to a "phased release" due to APac and ANZO material readiness not achieved at date of asset publication.
Date: 03-MAY-2007
    - Updated Target Completion Date(s) by Timezone.
Previously Published As
102524
Internal Contributor/submitter
mustapha.ouaddi@sun.com
Internal Eng Business Unit Group
KE Authors
Internal Eng Responsible Engineer
ron.boudreau@sun.com
Internal Services Knowledge Engineer
sean.hassall@sun.com, joe.davis@sun.com
Internal Kasp FAB Legacy ID
102524
Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2006-07-19
Avoidance: Hardware Replacement
Responsible Manager: null
Original Admin Info: WF - In draft to change from non-HW to Hardware Remediation FAB (HFAB).
WF - awtg link to -11 version of installation doc and material availability dates for each TZ. 10/24/06
WF - updated Material Readiness section. Some dates are still unknown. 10/30/06
WF - Updated Target Completion Dates by TZ - Joe 5/3/07
Product_uuid
d9146f34-fb56-4421-8498-f9ecb90a1349|Sun Fire V440 Server

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