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| Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | ||
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Solution Type FAB (standard) Sure Solution 1000219.1 : CPU Diagnosis Engine available as patch for installation on Sun Fire T2000 systems.
PreviouslyPublishedAs 200294 Product Sun Fire T2000 Server Part
Impact Sun Fire T2000 servers do not have a full implementation of the Solaris predictive self-healing (PSH) feature. The current implementation provides the server with the ability to detect CPU faults, but not the ability to diagnose and handle all CPU faults. Although a fault message is currently displayed on the console or in the /var/adm/messages file, the issue has to be diagnosed manually by a Sun Services engineer. Contributing Factors This issue affects any Sun Fire T2000 Server without patches 119578-16 and 118822-23 for Solaris 10. Check for installation of these patches on Sun Fire T2000 systems as follows: Use the showrev command to check for patch levels. For example: # showrev -p | grep "Patch: 118822" If you see patch information for the queried patch, and the dash extension (last two digits) matches or exceeds the required version, your system has the proper patch already installed and no further action is required. Symptoms Pages 12-13 of the Sun Fire T2000 Server Product Notes (819-2544-13) show examples of error messages displayed before the resolution patches are applied. After the patches are installed, normal FMA error messages will be generated when a CPU issue is detected. Root Cause Full automated diagnosis for CPU faults was not available at the Revenue Release of the Sun Fire T2000. This capability is now available through patches for Solaris 10. On Sun Fire T2000 systems where the patches are not installed, either install the patches or recommend that the customer installs them as soon as possible. Resolution Install patches 119578-16 (or later) and 118822-23 (or later). Follow the installation instructions provided in the patch README files. Previously Published As 102190 Internal Comments These patches will improve the diagnosis of CPU errors on the Sun Fire T2000, resulting in improved diagnosis and improved availability for customers. Customers are encouraged to install the patches as soon as possible. Related Information
Internal Contributor/submitter david.swainson@sun.com Internal Eng Business Unit Group KE Authors Internal Eng Responsible Engineer joe.spano@sun.com Internal Resolution Patches 119578-16 118822-23 Internal Kasp FAB Legacy ID 102190 Internal Sun Alert & FAB Admin Info Critical Category: Significant Change Date: Avoidance: Patch Responsible Manager: null Original Admin Info: null Product_uuid 41b7bc41-2581-11da-99bc-080020a9ed93|Sun Fire T2000 Server Attachments This solution has no attachment |
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