Sun Microsystems, Inc.  Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition
   Home | Current Systems | Former STK Products | EOL Systems | Components | General Info | Search | Feedback

Asset ID: 1-73-1000273.1
Update Date:2010-11-12
Keywords:

Solution Type  FAB (standard) Sure

Solution  1000273.1 :   Hardware: The CPU heat sink on the V215 motherboard may generate metal shavings which could induce a thermal event or short circuit.  


Related Items
  • Sun Fire V215 Server
  •  
Related Categories
  • GCS>Sun Microsystems>Sun FAB>Hardware Remediation>Reactive
  •  

PreviouslyPublishedAs
200388


Product
Sun Fire V215 Server

Date of Resolved Release
05-FEB-2007

Part
  • Part No: 371-2881-01
  • Part Description: FRU, Tape Kit, Access Cover Latch

Impact

Conductive metal shavings could create a thermal or short circuit event if they accumulate on the system board, leading to loss of service.


Contributing Factors

Any Sun Fire V215 system with a serial number of 0646 or lower is potentially affected.  Therefore this impacts any V215 system manufactured in year 2006, week 46 or before.

Additionally, Sun Fire V215 systems with serial numbers / date codes between and including 0650 through 0647 that shipped to Japan are also impacted.  This is due to a rework delay at MSL China which only ships to Japan.


Symptoms

The CPU heat sink on the Sun Fire V215 system may generate metal shavings due to abrasion after repeated openings and closings of the system cover when it comes in contact with the latch on the rear cover.


Root Cause

The root cause was an error in design which left no space between the heat sink and the cover.

Corrective action was made available in Manufacturing via ECO# WO_34830 starting on February 5, 2007.  Systems having a serial number of LL0712FL600G or above are not impacted by this issue.

Corrective action was made available in Service in the form of a Tape Kit FRU via ECO# WO_35205 and GSAP 3844 as of March 14, 2007.

As of publication date for this asset, no occurrences of this issue in the field have been seen.

 

Material Availability

At the time of this FAB's publication these kits were in extremely short supply.  However, it is estimated that a sufficient quantity of kits will be available in all Regions mid to late June of 2007.

The above is only an estimate.  Please check with your Logistics Representative for more information with regard to material availability before committing a specific remediation timeframe to your customers.

 


Resolution

Hot Swappable: No

During next service call...

 1. Check for and remove any metal shavings in system

 2. Install Tape Kit FRU (Sun p/n 371-2881-01)

Kit Installation Instructions:

- Open and remove the rear cover.  Wipe down the cover if needed, but do not use any cleaning solution as it could interfere with the tape adhesive.

- Place the rear cover with the non-label side up.

- Take paper off tape.

- Stick tape on the rear cover top latch and ensure that the tape edges have firmly adhered to the surface.

- Ensure that the tape covers the latch up to the bending curve at the end.

- Put the cover back on the system.

For detailed Rework Instructions with pictures refer to the below PDF document;

  http://sdpsweb.central/FIN_FCO/FAB/102933/SPE/Rework_Instructions.pdf

Note: Depending on your settings, a blank browser may appear.  If this occurs you should save the file locally using File -> Save Page As.



Comments

This issue was evaluated as an FCO and determined not to meet criteria as there have been no reported incidences of this occurring in the field.


Related Information
  • ECO: WO_34830, WO_35205
  • GSAP: 3844


Previously Published As
102933

Internal Contributor/submitter
Mustapha.Ouaddi@Sun.COM

Internal Eng Business Unit Group
KE Authors

Internal Eng Responsible Engineer
Michael.Milo@Sun.COM

Internal Services Knowledge Engineer
Joe.Davis@Sun.COM

Internal Kasp FAB Legacy ID
102933

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2007-05-26
Avoidance: Hardware
Responsible Manager: Robert.Boland@Sun.COM, Barry.Marshall@Sun.COM
Original Admin Info: WF - completed draft and sent to Extended Review. - Joe 5/24/07
WF - FAB put on hold, per Renate there is no material in Services in
order to implement this fix. Escalated this issue back to the
submitter who stated these orders were pushed out until mid-
June. Also, added a Rework PDF doc into the Corrective Action
section per request via the Ext Rvw. - Joe 5/25/07
WF - added verbage in Contributing Factors section describing rework
delay at MSL China which cause more impacted systems shipped
into Japan. - Joe 9/11/07

Attachments
This solution has no attachment
  Copyright © 2011 Sun Microsystems, Inc.  All rights reserved.
 Feedback