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Solution Type FAB (standard) Sure Solution 1000525.1 : Hardware: Small number of Northstar Dual GBE -03 cards may fail on certain systems due to defective voltage mux.
PreviouslyPublishedAs 200668 Bug Id <SUNBUG: 6561419> Product Sun SPARC Enterprise M9000 Server Sun Fire T2000 Server Sun SPARC Enterprise M8000 Server Sun Fire X4100 M2 Server RoHS Sun Fire X4200 Server Sun Fire X4600 Server RoHS Sun Fire X4100 Server Netra T2000 Server Sun Fire X4600 M2 Server Sun SPARC Enterprise M4000 Server Sun Fire X4200 M2 Server Sun SPARC Enterprise M5000 Server Sun Fire V445 Server Northstar dash 03 Dual GBE cards in lot series 71, 72 and 73 will not power up (see details below). Part
Impact A small number of affected dash 03 Northstar Dual Gigabit Ethernet MMF and UTP cards will not have power enabled on them and will not enumerate in the impacted platforms at power-on or reset. Contributing Factors Northstar dash 03 Dual GBE cards shipped before May 25, 2007 with TI voltage mux in lot series 71, 72 and 73 will not power up on platforms that do not have 3.3V auxiliary power enabled on the PCI-E slot. The affected platforms are: Sun Fire X4100, X4100 M2, X4200, X4200 M2, X4600, X4600 M2 Sun Fire T2000 RoHS, Netra T2000 Sun Fire V445 Sun SPARC Enterprise M4000, M5000, M8000, M9000 (including External I/O Expansion Unit) An investigation by Operations shows current field exposure to be limited to less than 200 cards. Symptoms Affected Northstar cards will not power up and will not be detected with show-nets at OBP or the System Controller. Card LEDs will not light up and card will be DOA. Root Cause Due to defective Texas Instruments voltage mux in lot 71, 72 and 73 series, back-end power (1.1 volts and 1.8 volts) is not enabled on Northstar dual port cards. Affected cards with defective voltage mux need to rely on 3.3V aux power to initialize and be enumerated. Some Sun platforms (listed above) do not support 3.3V aux power to the PCI-E slot given this is optional per the PCI Express specification. Northstar Dual GBE cards with defective voltage mux used in platforms without 3.3V aux power to the PCI-E slot do not have any power source and appear as DOA. Potentially affected dash 03 inventory in manufacturing, RSLs and Channel Distribution Partners (CDPs) was purged when the issue was discovered. However, a small number of potentially affected Northstar Dual GBE cards escaped to the field before the issue was detected. A test was put in place to screen for this issue in subsequent new builds of dash 03 Northstar cards. Workaround No workaround available. See Resolution section below. Resolution Upon Failure only replace as follows:
Any dash 03 Northstar Dual GBE cards shipped on or before May 24, 2007 that have not yet been powered on can also be visually inspected for TI mux in lots 71, 72 and 73 series. Cards with defective TI mux can be returned through the Customer Return for Credit (CRFC) process and replacements ordered via sales. Identification of Affected Parts (how to): Affected dash 03 Northstar Dual GBE cards have a Serial Number date code of 217 and earlier with TI mux in lot 71, 72 and 73. Serial Number date code can be visually identified as illustrated via the below URL;http://sdpsweb.central.sun.com/FIN_FCO/FAB/103128/SPE/SN-DateCode.bmp TI mux in lot 71, 72 and 73 series can be visually inspected as illustrated in the drawing linked below; http://sdpsweb.central.sun.com/FIN_FCO/FAB/103128/SPE/Power_MUX_lot_code.bmp
This issue was fully evaluated and found not be meet FCO criteria due to the limited number of affected units and because at the time of publication of this FAB, there has been no reported incidents related to this issue. For any cards that exhibit this failure signature and have... i. Serial Number date code 217 and earlier with TI mux lot code other than 71, 72, 73 - or - ii. Serial Number date code 218 and later ...please report card serial number and TI mux lot code to northstar-mux@sun.com 10-June-2008 Update: A handful of affected dash 03 Northstar Dual GBE cards were reported on recent shipments. These were all found to be within the serial number date code and TI mux lot code range mentioned above. Purge P001-20520 was initiated to screen and purge potentially affected dash 03 inventory in manufacturing and Channel Distribution Partners (CDPs). This issue was fully evaluated and found not be meet FCO criteria due to the limited number of affected units and because at the time of publication of this FAB, there had been no reported incidents related to this issue. Related Information * GSAP: 3905 * WWSSP: P001-20407, P001-20500, P001-20520 For information about FAB documents, its release processes, implementation strategies and billing information, go to the following URL: For Sun Authorized Service Providers go to: In addition to the above you may email: Previously Published As 103128 Internal Contributor/submitter Nitin.Malhotra@Sun.COM Internal Eng Responsible Engineer James.Mott@Sun.COM, Philip.Suen@Sun.COM Internal Services Knowledge Engineer Joe.Davis@Sun.COM Internal Eng Business Unit Group SSG NSN (Netra Systems and Networking) Internal Kasp FAB Legacy ID 103128 Internal Sun Alert & FAB Admin Info 24-Oct-2007: Original Admin Info: WF - rcvd submission, completed draft & sent to Ext Rvw. 25-Oct-2007: Minor changes made to draft based on feedback from the sponsor. 29-Oc-2007: Sent to Publish. 17-Mar-2008: Added Lot 72 as affected per request from Contributor and Resp Eng. 10-Jun-2008: Modified Root Cause, Identification and Comments sections per Contributor request. Product_uuid 2eb6b8a2-ce94-11db-9135-080020a9ed93|Sun SPARC Enterprise M9000 Server 41b7bc41-2581-11da-99bc-080020a9ed93|Sun Fire T2000 Server 51e8feab-ce93-11db-9135-080020a9ed93|Sun SPARC Enterprise M8000 Server 5b03d0ed-216d-11db-a023-080020a9ed93|Sun Fire X4100 M2 Server 6da9d89d-ae38-11da-857a-080020a9ed93|RoHS Sun Fire X4200 Server 72cdbb85-7cd3-11da-8990-080020a9ed93|Sun Fire X4600 Server 72ebd254-12cb-11db-afaa-080020a9ed93|RoHS Sun Fire X4100 Server 7ba6ed6a-ec35-11da-ac3d-080020a9ed93|Netra T2000 Server 81a79a45-2170-11db-a023-080020a9ed93|Sun Fire X4600 M2 Server ba987151-d0cc-11db-9135-080020a9ed93|Sun SPARC Enterprise M4000 Server c15f7881-216e-11db-a023-080020a9ed93|Sun Fire X4200 M2 Server d468375a-d0d6-11db-9135-080020a9ed93|Sun SPARC Enterprise M5000 Server eb738cf6-d4ad-11da-a742-080020a9ed93|Sun Fire V445 Server Attachments This solution has no attachment |
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