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Asset ID: 1-73-1000814.1
Update Date:2010-09-10
Keywords:

Solution Type  FAB (standard) Sure

Solution  1000814.1 :   Hitrack Version B.4 And Below Might Report Incorrect Data.  


Related Items
  • Sun Storage 9990 System
  •  
  • Sun Storage 9985 System
  •  
Related Categories
  • GCS>Sun Microsystems>Sun FAB>Standard>Reactive
  •  

PreviouslyPublishedAs
201093


Product
Sun StorageTek 9990 System
Sun StorageTek 9985 System


Impact

There is an issue with Hitrack version B.4 and below where data on the Sun Hitrack and HDS Channelone Hitrack sites are incorrect. For example, data might show "invalid-0" or "invalid-F" as the emulation type and also device DCR status might be incorrect.


Workaround

 


Resolution

Upgrade SE9990/SE9985 systems to Hitrack B.5. There were some changes in B.5 which addressed these issues (release note items 41 and 47).  After upgrading to B.5, it is important to test the data file generation.  If generating any data files fails, you should reboot the SVP and test file generation again.  If there are still issues after a reboot, you should take an "autodump" and escalate the issue through normal channels.  If you can get clean data file generation, you should perform a weekly phone home.

B.5 ECN and software can be downloaded from the following URL:

http://se9990.eng/ecn.html#HI-TRACK-ECN'S


Previously Published As
102531
Internal Comments
Related Information
  • URL: http://se9990.eng/ecn.html#HI-TRACK-ECN'S

Internal Contributor/submitter
amrit.sachdev@sun.com

Internal Eng Business Unit Group
KE Authors

Internal Eng Responsible Engineer
Tejinder.Singh@Sun.COM

Internal Services Knowledge Engineer
sean.hassall@sun.com

Internal Kasp FAB Legacy ID
102531

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2006-07-28
Avoidance: Upgrade
Responsible Manager: null
Original Admin Info: null

Product_uuid
15644879-f179-11d8-ab63-080020a9ed93|Sun StorageTek 9990 System
73084edc-dc32-11d9-8a74-080020a9ed93|Sun StorageTek 9985 System

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