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Asset ID: 1-73-1000836.1
Update Date:2010-11-03
Keywords:

Solution Type  FAB (standard) Sure

Solution  1000836.1 :   1080 SES firmware available for StorEdge 3510FC running 3.27R.  


Related Items
  • Sun Storage 3510 FC Array
  •  
Related Categories
  • GCS>Sun Microsystems>Sun FAB>Standard>Reactive
  •  

PreviouslyPublishedAs
201116


Product
Sun StorageTek 3510 FC Array


Impact

1080 SES firmware is available and supported for Sun StorEdge 3510FC running 3.27R. It is available via point patch 113661-01. 1080 SES firmware addresses the following issues:

  • 6264626 temperature related battery issues at normal environmental conditions
  • 6286138 Primary & secondary RAID controller batteries fault after 4.11 upgrade
  • 6304985 Erronous battery alert messages on 3510FC
  • 6315439 Under certain conditions SES behavior becomes unexpected, including amber LEDs and invalid events

The most critical is bug 6315439, which can render the array into an unpredictable state and difficult to troubleshoot. There have been several requests to make this 1080 SES available for 3.27R, thus the reason for this point patch.

Note the current general patch for the SE3510FC is 113723-14, which contains both: 4.13C + 1080 SES.


Workaround

Should a customer insist on staying at 3.27R and want to have 1080 SES, the Sun account team can decide to download and deliver the point patch to the customer.  Note that the Data Management Group still promotes customers to upgrade to 4.x firmware rather then staying at 3.27. There is no more sustaining done on the 3.27 firmware base, and so every attempt should be made to convince the customer to upgrade to 4.x.


Modification History
Date: 31-MAR-2006
  • Updated to change product from 'Sun StorEdge A3500 FC Array' to 'Sun StorEdge 3510 FC Array'.

 


Date: 31-MAR-2006
  • Updated doc to include correct point patch procedure.

 



Previously Published As
102249
Internal Comments


None.


Internal Contributor/submitter
Kevin.L.Doan@sun.com

Internal Eng Business Unit Group
KE Authors

Internal Eng Responsible Engineer
Tejinder.Singh@sun.com

Internal Services Knowledge Engineer
sean.hassall@sun.com

Internal Pending Patches
113661-01

Internal Kasp FAB Legacy ID
102249

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date:
Avoidance:
Responsible Manager: null
Original Admin Info: null

Product_uuid
58553d0e-11f4-11d7-9b05-ad24fcfd42fa|Sun StorageTek 3510 FC Array

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