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Asset ID: 1-73-1000969.1
Update Date:2010-11-12
Keywords:

Solution Type  FAB (standard) Sure

Solution  1000969.1 :   Accumulation of memory leak in HDLM for Windows may lead to an application error or system down.  


Related Items
  • Sun Storage 9990 System
  •  
  • Sun Storage 9980 System
  •  
Related Categories
  • GCS>Sun Microsystems>Sun FAB>Standard>Reactive
  •  

PreviouslyPublishedAs
201287


Product
Sun StorageTek 9990 System
Sun StorageTek 9980 System

Xoption
  • Xoption Number: SE9980
  • Xoption Description: Sun StorEdge 9980 Array
Xoption
  • Xoption Number: SE9990
  • Xoption Description: Sun StorEdge 9990 Array

Impact

An application error, a system slow down, or a system down may occur as a result of accumulated memory leak in HDLM for Windows running MSCS or VSFW. The total memory leak is approximately 1.25 KB per minute, or 1.8 MB per day.


Symptoms

This issue can affect the following environments:

Windows 2000 and Windows Server 2003 hosts running HDLM for Window 5.5.0-00 and either Microsoft Cluster Server (MSCS) or Veritas Storage Foundation 4.1 (VSFW).


Root Cause

This issue was cause by a program bug in HDLM for Windows. When HDLM converts normal SCSI-2 reservations to SCSI-3 persistent reservations in a cluster environment, it does not free up memory after completion of each conversion.


Workaround

For immediate remediation of this issue is to reboot the node that held the cluster resource. However, this issue is resolved in HDLM 5.5.0-01 and higher.


Related Information
  • Manual: Maintenance Manuals for the 99xx series arrays.
  • URL: http://pts-americas.west/nws/products/T99x0/documentation.html
  • Other: HDS Alert HDLM_037310R3



Previously Published As
101775

Modification History
Date: 21-MAR-2007
  • Changed Product from KASP to SE9980 and SE9990.

Internal Eng Business Unit Group
KE Authors

Internal Services Knowledge Engineer
joe.davis@sun.com (as of 3/21/07)

Internal Kasp FAB Legacy ID
101775

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2005-06-17
Avoidance: Upgrade
Responsible Manager: null
Original Admin Info: WF - chgd Product from KASP to SE9980 & SE9990. - Joe 3/21/07

Product_uuid
15644879-f179-11d8-ab63-080020a9ed93|Sun StorageTek 9990 System
c2428fbe-8ab7-41d0-8b6e-ab489823c9d4|Sun StorageTek 9980 System

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