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| Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | ||
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Solution Type FAB (standard) Sure Solution 1001004.1 : Sun Fire V890 Rack Kit handle may become broken and will now be available as a FRU.
PreviouslyPublishedAs 201330 Product Sun Fire V890 Server Part
Impact There is no operational impact to the system if this issue occurs. This asset is being released as Preliminary and will be updated to resolved once material becomes available. Contributing Factors Sun Fire V890 servers shipped during the month of August 2006 may be affected. The supplier has since adopted a screen to ensure no further contaminated lubricant is used. Symptoms It has been reported that occasionally, the rack mount kit handle on the Sun Fire V890 server has been broken by the customer. A new FRU is being released that will allow the rack mount handle to be replaced onsite avoiding replacement of the complete rack mount kit. Root Cause Root Cause was due to a manufacturing production defect, suspect bad batch of lubricant used during assembly of the rack-kit, resulting in minor cracking of the plastic molding near the handle fixing points. Maximum possible exposure in shipped systems is approximately 80. All inventories have been screened, and additional ongoing screening has been implemented in manufacturing. Workaround
Resolution Upon Failure only, replace broken handle with new handle FRU, Sun Part Number 330-3200-01 (or above). Modification History Date: 21-NOV-2007
Previously Published As 102730 Internal Comments This asset was fully evaluated as an FCO by Sun Quality and found not to meet criteria due to the small exposure and potential for experiencing this issue. Related Information
Internal Contributor/submitter David.Ward@Sun.COM, Sandy.Anderson@Sun.COM Internal Eng Business Unit Group SSG WGS (Workgroup Systems) Internal Eng Responsible Engineer Len.Niessen@Sun.COM, Sue.Young@Sun.COM Internal Services Knowledge Engineer Joe.Davis@Sun.COM Internal Kasp FAB Legacy ID 102730 Internal Sun Alert & FAB Admin Info Critical Category: Significant Change Date: 2006-12-01 Avoidance: Hardware Responsible Manager: Chris.Chiodo@Sun.COM Original Admin Info: WF - Draft entered into KASP and sent to extended by Joe Davis 11/27/06 WF - Sending to publish by Joe Davis 12/1/06 WF - checked status of RSLs and determined the kit needed to resolve this issue is generally available. Chgd from Prelim to Resolved. - Joe 11/21/07 Product_uuid 5d2816fe-5e51-11d7-8de2-d7bc0dd226fc|Sun Fire V890 Server Attachments This solution has no attachment |
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