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Asset ID: 1-73-1001048.1
Update Date:2010-09-02
Keywords:

Solution Type  FAB (standard) Sure

Solution  1001048.1 :   Update Sun VTL Plus to the latest VTL Plus Build level 1323 Patch 06 and Solaris 10 to a more current level.  


Related Items
  • Sun StorageTek VTL Plus Storage Appliance
  •  
Related Categories
  • GCS>Sun Microsystems>Sun FAB>Standard>Controlled Proactive
  •  

PreviouslyPublishedAs
201375


Product
Sun StorageTek Virtual Tape Library Plus (VTL-Plus) Storage Appliance


Impact

Sun VTL Plus Build1323 Patch06 contains 47 fixes including support for the new functions replication and high availability with tape caching.  Of the 47 fixes 8 are related to data availability and 2 are related to data integrity.  For planning purposes this maintenance package should schedule a 3 hour outage installing on a VTL model 1140 or 2540 and 6 hours for a VTL model 3540.  The VTL 3540 can be performed without a scheduled outage but will require each node to be brought down to apply the maintenance package.


Contributing Factors

The following Products are impacted:

VTLII-400-99N9     VTL1000 Solutions Software Solaris
VTLII-400-E9N9     VTL2000 Solutions Software Solaris
VTLII-400-E9N9-2   VTL3000 Solutions Software Solaris

Refer to the below document for list of issues addressed in this FAB;

 http://sdpsweb.central/FIN_FCO/FAB/103057/SPE/Sun_VTL_Plus-Issues-Install_Notes_Build1323_Patch06.pdf


Symptoms

As most of the sales and services personnel worldwide should know, Sun has released VTL Plus in phases, based on the testing of various key feature over time.  As a result, there are VTL Plus installations in place with various code release levels.  Sun highly recommends that all of the VTL Plus units shipped to date be upgraded to the current 1323 software build and patch06, along with the current level of Solaris, so that all VTL Plus installations can benefit from the latest Sun testing and fixes.

Not only are a variety of bug fixes in the current build, but 1323 also delivers important enhancements such as remote replication, tape caching with high availability (tape caching for 3540), and performance enhancements. In addition, by moving VTL Plus to a known, current code level, Sun will deliver a more stable, more supportable VTL - obviously more in line with your customer's satisfaction with the solution.

Build1323 Patch06 addresses a number of field fixes and implements the remaining GA level product functions which are not present in the current VTL software solution.  Included is Solaris 10 Update 3 and patch cluster 20070213.


Root Cause

Refer to the below document for list of issues addressed in this FAB;

 http://sdpsweb.central/FIN_FCO/FAB/103057/SPE/Sun_VTL_Plus-Issues-Install_Notes_Build1323_Patch06.pdf

EC 131401 releases 1323 patch 06 to the factory.  EC 131409 releases field bill for the field.  See Field Bill Order Form on CRC once EC is released.


Workaround

Resolution

Proactively contact customers under contract and strongly recommend proactive implementation of this Field Action Bulletin.

The below *Internal Only* URL provides a list of affected contract customers that should be contacted;

  http://sdpsweb.central/FIN_FCO/FAB/103057/VTL_Plus_Contracts.sxc

Refer to below linked document for steps required to install the maintenance package;

  http://sdpsweb.central/FIN_FCO/FAB/103057/SPE/Sun_VTL_Plus-Issues-Install_Notes_Build1323_Patch06.pdf

Those performing this update should have completed VTL+ Training and have access to the Sun VTL Plus Software Configuration Guide located on the CRC.

Additionally, installation instructions and patches will be at the following location on the CRC;

  http://www.support.storagetek.com/GlobalNavigation/Support/CurrentProducts/Appliance

A Customer Letter is available to aid in the communication of this FAB to your customers which can be accessed via the below URL;

  http://sdpsweb.central/FIN_FCO/FAB/103057/SPE/VTL_1323-Customer_Letter_08-27.07.sxw

Identification of Affected Parts (how to):

All customers with Sun VTL Plus Build1321 or lower are affected.

This can be determined by using the VTL Console, from the initial menu and selecting the Version Info tab.  This will denote the Build and Patch level installed.  Any version lower than update-vtl132306solaris10 requires this maintenance.


Previously Published As
103057
Internal Comments


Any questions about the contents of this FAB should be addressed to the Contributer as listed under the Contacts section of this asset below.


Related Information
  • ECO: STK EC 131401, STK EC 131409
  • URL: http://sdpsweb.central/FIN_FCO/FAB/103057/SPE/VTL_1323-Customer_Letter_08-27.07.sxw
    http://sdpsweb.central/FIN_FCO/FAB/103057/SPE/Sun_VTL_Plus-Issues-Install_Notes_Build1323_Patch06.pdf

Internal Contributor/submitter
Greg.Fuller@Sun.COM

Internal Eng Business Unit Group
KE Authors

Internal Eng Responsible Engineer
Timothy.Orel@Sun.COM

Internal Services Knowledge Engineer
Joe.Davis@Sun.COM

Internal Kasp FAB Legacy ID
103057

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2007-08-31
Avoidance: Firmware
Responsible Manager: Greg.Fuller@Sun.COM
Original Admin Info: WF - rcvd submission but awaiting customer list and customer
letter. - Joe 8/22/07
WF - rcvd both above docs and began draft. - Joe 8/27/07
WF - sending to Ext Rvw. - Joe 8/27/07
WF - other than from the Responsible Engineer, recvd no feedback
from Ext Rvw alias. Sending to Publish. - Joe 8/31/07

Product_uuid
75b7684c-9057-11db-9e93-080020a9ed93|Sun StorageTek Virtual Tape Library Plus (VTL-Plus) Storage Appliance

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