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Asset ID: 1-73-1001125.1
Update Date:2010-10-28
Keywords:

Solution Type  FAB (standard) Sure

Solution  1001125.1 :   SATA drive support for 25xx Array requires 06.70.00.1 or later Controller Firmware.  


Related Items
  • Sun Storage 2530 Array
  •  
  • Sun Storage 2540 Array
  •  
Related Categories
  • GCS>Sun Microsystems>Sun FAB>Standard>Reactive
  •  

PreviouslyPublishedAs
201507


Product
Sun StorageTek 2530 Array
Sun StorageTek 2540 Array

Bug Id
<SUNBUG: 6498807>


Impact

Common Array Manager (CAM) Versions 5.1.3, and 6.0 both release with Controller firmware revision 06.17.52.10.  For SATA drive feature support, it is required that Controller firmware 06.70.00.1 or later be installed on 25x0 arrays.  Depending on host platform, this firmware can be obtained via resolved patches listed below and currently available.

Please ensure patch firmware is applied offline during a maintenance window when there is no I/O activity to the array.


Contributing Factors

Sun StorageTek 25x0 Arrays with controller firmware earlier than 06.70.00.1 is impacted by this issue.

Basic SATA drive feature support is not included in versions earlier than 06.70.00.1.

Dysfunction of the SATA drives may lead to major issues and data integrity problems (see Symptoms section below).


Symptoms

There are several bugs that are included in the new controller firmware.  See the patch README file for a specific bug list.


Root Cause

There are several bugs that are included in the new controller firmware. See the patch README file for a specific bug list.


Workaround

 


Resolution

Install the correct CAM patch and follow instructions in the README file for the correct installation procedures as follows:

For CAM 5.1.3 the following patches are available:

127486-01  Solaris
127487-02  Windows
127488-01  Linux

For CAM 6.0 the following patches are available:

128269-01  Solaris
128270-01  Windows
128271-01  Linux

These patches include:

Controller:  06.70.00.11
NVSRAM:      670843
DISK:        HDS7250SASUN500G.AJ0A
IOM:         183

The correct revision of firmware will be packed with CAM 6.0.1 (or later) which is planned to include the new version from download site in late November or early December 2007.

Important Note: Ensure patch firmware is applied offline during a maintenance window when there is no I/O activity to the array as indicated in the 2500 Release Notes (820-3411-10 pages 10-11).


Modification History
Date: 19-NOV-2007
  • Updated from Preliminary to Resolved, added resolved patch ids, and removed Workaround section under Corrective Action.

Date: 12-DEC-2007
  • Added Note to Resolution section and a sentence to the end of the Impact section stating to apply patch offline.


Previously Published As
103093
Internal Comments
Related Information
  • Other: FAB 103086

Internal Contributor/submitter
Sue.Copeland@Sun.COM

Internal Eng Business Unit Group
NWS (Network Storage)

Internal Eng Responsible Engineer
Joel.Miller@Sun.COM

Internal Services Knowledge Engineer
Joe.Davis@Sun.COM

Internal Resolution Patches
127486-01,
127487-02,
127488-01,
128269-01,
128270-01,
128271-01

Internal Kasp FAB Legacy ID
103093

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date: 2007-10-02
Avoidance: Patch
Responsible Manager: John.Aukshunas@Sun.COM
Original Admin Info: WF - rcvd submissiion. - Joe 9/27/07
WF - completed draft and sent to Ext Rvw. - Joe 9/28/07
WF - FAB put onhold awtg Patch availability. - Joe 9/28/07
WF - chgd Resolution to allow FAB publication prior to patch availability.
- Joe 9/28/07
WF - changed to Preliminary and will be updated when Pete Babich
informs us when all three patches are available. Sending to
Publish as there was no feedback during Ext Rvw. - Joe 10/02/07
WF - chgd from Premliminary to Resolved as all 6 patches are now
available. - Joe 11/19/07
WF - added statement in Impact section and Note in Resolution
section to apply patch offline per request from Bryan Curry via
Sue Copeland. - Joe 12/12/07
Product_uuid
79213559-6949-11db-a023-080020a9ed93|Sun StorageTek 2530 Array
addb4e49-910b-11db-9e93-080020a9ed93|Sun StorageTek 2540 Array

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