No console output from Service Processor on early Sun Fire X4150 units.

Asset ID:	1-73-1018982.1
Update Date:	2010-09-15
Keywords:

Solution Type FAB (standard) Sure

Solution 1018982.1 : No console output from Service Processor on early Sun Fire X4150 units.

Impact

No console output, but system will boot and operate correctly.

Contributing Factors

Sun Fire X4150 systems built during week 48 of calendar year 2007 - last week of November and first week of December of 2007 are potentially impacted by this issue.

Symptoms

No console output when connected to the Service Processor (SP). This issue will manifest itself on initial power on of the system.

Root Cause

BIOS settings were incorrectly configured to "system" from the default setting of "SP" on some early production systems. The issue has been corrected and the proper BIOS setting is now being used in Manufacturing.

The affected units were built in week 48 - the last week of November and first week of December of 2007. Serial number / date codes of affected system will be 747xxxxxxx through 751xxxxxxx approximately.

This issue occurred due to some units not getting complete normal software download and BIOS preset process because Manufacturing manually downloaded approximately 40 to 50 early production units off line, thus BIOS did not get checked and reset by the Manufacturing (MFG) test process on these systems.

Corrective Action

Workaround

No workaround available.

Resolution

Enter the BIOS set-up menu and hit "F9" (set defaults) and reboot, or Manually set "external serial port" in the BIOS to direct output to the Service Processor.

References

None

For information about FAB documents, its release processes, implementation strategies and billing information, go to the following URL:

http://tns.central/fab

For Sun Authorized Service Providers go to:

http://tns.central/SPE/fab/

In addition to the above you may email:

FAB-Manager@sun.com

Internal Contributor/submitter
Gerry.Krajenka@Sun.COM

Internal Eng Responsible Engineer
Paul.Joyce@Sun.COM, Michael.Laflamme@Sun.COM Responsible Manager: Matthew.Koehler@Sun.COM

Internal Services Knowledge Engineer
Joe.Davis@Sun.COM

Internal Eng Business Unit Group
NSG (Network Systems Group)

Internal Sun Alert & FAB Admin Info
07-Feb-2008: Initial draft completed and sent to Extended Review.
11-Feb-2008: FAB sent to Publish.
06-Jan-2010: Corrected Product Name to swoRDFish inconsistency.

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