Asset ID:	1-73-1019545.1
Update Date:	2010-09-16
Keywords:

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Solution Type  FAB (standard) Sure

Solution  1019545.1 :   Sun StorageTek SL3000 requires new license key for FRS_2.05 when upgrading from FRS_2.00 (or earlier).  


PreviouslyPublishedAs
240887

Product
Sun StorageTek SL3000 Modular Library System

Date of Resolved Release
21-Aug-2008

Any license key generated and downloaded after August 12, 2008 will not function (see below)

Impact

Any license key generated and downloaded after August 12, 2008 will not function
with FRS_2.00 (or earlier) code versions. Since these keys are not backward compatible,
SL3000 firmware will have to be upgraded to FRS_2.05.

This will impact all the SL3000 library capacity, active cells, partitioning and more.

Contributing Factors

Upgrading Sun StorageTek SL3000 FRS_2.00 (or earlier) to Sun StorageTek SL3000 FRS_2.05 (or later).

Symptoms

The "Current License" TAB under "License Management" shows no license is installed.

Root Cause

SILKS tool now uses a new crypto feature to generate licenses.

SILKS development has upgraded the security of the private keys and license file
generation process. This requires a new license files to be obtained.

This is because the SILKs server license keys changed to use the new crypto
license keys feature which makes the keys more secure.

Corrective Action

Workaround:

No workaround available - see Resolution section below.

Resolution:

In order to successfully upgrade to FRS_2.05 (or later) from FRS_2.00  (or earlier)
the license file must be regenerated and re-installed on the library.

Use the procedure described in the FRS_2.05 Release Notes to install a new license key,
available at: http://dlrequest.sfbay.sun.com:88/usr/search

Search for "SL3000" and select Sun StorageTek SL3000 FRS_2.05

References:

Release Notes for FRS_2.05

For information about FAB documents, its release processes, implementation strategies and billing information, go to the following URL:

• http://tns.central/fab

For Sun Authorized Service Providers go to:

• http://tns.central/SPE/fab/

In addition to the above you may email:

• FAB-Manager@sun.com

Internal Contributor/submitter
Saleem.Ahmed@Sun.COM

Internal Eng Responsible Engineer
Jared.Woodard@Sun.COM Responsible Manager: Michael.Rarick@Sun.COM

Internal Eng Business Unit Group
NWS (Network Storage)

Internal Services Knowledge Engineer
karen.edwards@sun.com

Internal Sun Alert & FAB Admin Info
WF 19-Aug-2008, karen: created in IBIS. Will send to FAB review today. (joe on vacation)
WF 21-Aug-2008, karen: publishing after 2 day review.


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