Unified Storage Systems 7110, 7210, 7410 do not have a system board FRU for replacement.

Asset ID:	1-73-1020470.1
Update Date:	2010-09-21
Keywords:

Solution Type FAB (standard) Sure

Solution 1020470.1 : Unified Storage Systems 7110, 7210, 7410 do not have a system board FRU for replacement.

Impact

In the event that a Sun Storage 7110, 7210, and 7410 Unified Storage Systems has a system board
failure there is no replacement FRU. There is no way to do a replacement at this time.

All such issues need to be escalated prior to attempting to fix.

Contributing Factors

This issue impacts the following system boards:

- 7110 System Board P/N 541-2297
- 7210 System Board P/N 541-3241
- 7410 System Board P/N 541-2297

Note: The Unified Storage Series 7000 use special onboard settings not available on the system boards
for the base servers. Without these settings the system will malfunction. The use of system boards associated
with the base X64 Servers (Sun Fire X4240, X4540 or X4440) will cause detrimental damage to the system
and under no condition should be used.

Symptoms

Any apparent system board related failure.

Root Cause

The tools to apply the board setting in the field are under development but not available at this time.

Corrective Action

Workaround

If a system board appears suspect then the issue needs to be escalated prior to attempting to fix.

Escalate to the following team and persons:

Storage NAS

Zuheir Totari
AMER Will.Harper@sun.com
EMEA Frederic.Payet@sun.com
APAC Ankur.Khajuria@sun.com

They have procedures in place to deal with such situations.

Resolution

A final resolution is pending completion.

An estimated date for resolution is September 2009.

References

BugID: 6841465
These CRs are closed without fix: 6811880, 6829776, 6830935

For information about FAB documents, its release processes, implementation strategies and billing information, go to the following URL:

http://tns.central/fab

For Sun Authorized Service Providers go to:

http://tns.central/SPE/fab/

In addition to the above you may email:

FAB-Manager@sun.com

Internal Contributor/submitter
Clifford.Thomas@Sun.COM

Internal Eng Responsible Engineer
Zuheir Totari AMER Will.Harper@sun.com EMEA Frederic.Payet@sun.com APAC Ankur.Khajuria@sun.com Responsible Managers: AMER Renee.Bennett@sun.com EMEA Karl-Heinz.Wegener@Sun.COM APAC Sailesh.Thanki@sun.com

Internal Services Knowledge Engineer
karen.edwards@sun.com

Internal Eng Business Unit Group
NWS (Storage)

Internal Sun Alert & FAB Admin Info
13-May-2009, karen, the draft was submitted 08 May 2009. i am sending for 2 day review today.

Internal Sun Alert & FAB Admin Info
13-May-2009, karen, the draft was submitted 08 May 2009. i am sending for 2 day review today.
19-Nov-2009: Corrected Product Name to swoRDFish inconsistency.

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