Sun StorEdge[TM] 9900:Symptom:JNI - "Memory Port Parity Error Detected" causes link to go offline and online

Asset ID:	1-72-1001698.1
Update Date:	2006-01-17
Keywords:

Solution Type Problem Resolution Sure

Solution 1001698.1 : Sun StorEdge[TM] 9900:Symptom:JNI - "Memory Port Parity Error Detected" causes link to go offline and online

Related Items


Sun Storage 9970 System
 Sun Storage 9910 System
 Sun Storage 9960 System

Related Categories


GCS>Sun Microsystems>Storage - Disk>Datacenter Disk

PreviouslyPublishedAs
202310

Symptoms

While attempting to transfer large amounts of data from a 99x0 to a
Fiber Tape Library during a backup, a parity error was detected and
it forced the link offline.  Further testing showed transfering large
files from the 99x0 to a local filesystem on the host also produced
the errors.  The errors appear as follows:
Jan 18 13:19:23 mactivebk jnic: [ID 847178 kern.notice] jnic1: Memory port parity error detected
Jan 18 13:19:23 mactivebk jnic: [ID 229844 kern.notice] jnic1: Link Down
Jan 18 13:19:23 mactivebk jnic: [ID 790760 kern.notice] jnic1: Target0: Port 011100 (WWN 500060E802EC9F00:500060E802EC9F00) offline.
Jan 18 13:19:23 mactivebk jnic: [ID 940895 kern.notice] jnic1: Target1: Port 011300 (WWN 500060E802EC9F10:500060E802EC9F10) offline.
Jan 18 13:19:23 mactivebk jnic: [ID 934265 kern.notice] jnic1: Target2: Port 011700 (WWN 100000E00201F4B2:100000E00221F4B2) offline.
Jan 18 13:19:27 mactivebk jnic: [ID 709123 kern.notice] jnic1: Link Up
Jan 18 13:19:28 mactivebk jnic: [ID 941442 kern.notice] jnic1: Target0: Port 011100 (WWN 500060E802EC9F00:500060E802EC9F00) online.
Jan 18 13:19:28 mactivebk jnic: [ID 345876 kern.notice] jnic1: Target1: Port 011300 (WWN 500060E802EC9F10:500060E802EC9F10) online.
Jan 18 13:19:28 mactivebk jnic: [ID 651312 kern.notice] jnic1: Port 011700 supports FCP-2 error recovery.
Jan 18 13:19:28 mactivebk jnic: [ID 282924 kern.notice] jnic1: Target2: Port 011700 (WWN 100000E00201F4B2:100000E00221F4B2) online.

Resolution

An email to JNI's support alias gave the following information:
"The memory port parity error can be fixed by entering this parameter into
your jnic.conf file:
FcEnableContextSwitch = 1;
You will have to reboot the system in order for the modifications to take
effect.  If this does not prevent the error messages, then it is likely a
defective HBA."
After making the change the errors no longer occured, however, while
performing large file transfers the system then panicked.
With Kernel's assistance, the modifications were made to /etc/system.
The stack size was changed from 0x4000 to 0x6000.
set lwp_default_stksize=0x6000
set rpcmod:svc_default_stksize=0x6000
Also, the FcEnableContextSwich parameter was added into /kernel/drv/jnic.conf
for each JNI Adapter:
jnic0-FcEnableContextSwitch=1;
jnic1-FcEnableContextSwitch=1;

Product
Sun StorageTek 9960 System
Sun StorageTek 9910
Sun StorageTek 9970 System

Internal Comments
Case 63364487
Sun Fire 4800 connected to a SAN (not sure about which switch). 9960 connected
to switch along with an STK L40 via an STK 3250 SCSI-Fiber Bridge
Netbackup 4.5 patched, recently added the /kernel/drv/st driver patch which may
have aided in the solution.

brian.barbe@sun.com

Previously Published As
50406

Change History
Date: 2006-01-18
User Name: 97961
Action: Update Canceled
Comment: *** Restored Published Content *** SSH AUDIT.

Roger.Thien@Sun.COM
KDO Knowledge Engineer
Version: 0
Date: 2006-01-18
User Name: 97961
Action: Update Started
Comment: SSH AUDIT.

Roger.Thien@Sun.COM
KDO Knowledge Engineer
Version: 0
Date: 2006-01-18
User Name: 97961
Action: Update Canceled
Comment: *** Restored Published Content *** SSH AUDIT.

Roger.Thien@Sun.COM
KDO Knowledge Engineer
Version: 0
Date: 2006-01-18
User Name: 97961
Action: Update Started
Comment: SSH AUDIT.

Roger.Thien@Sun.COM
KDO Knowledge Engineer
Version: 0
Date: 2003-05-20
User Name: Administrator
Action: Migration from KMSCreator
Comment: updated by : Dean Clausen
comment : need to correct permissions
date : Feb 3, 2003

updated by : Dean Clausen
comment : Trademark and title work applied - Issued
date : Feb 3, 2003

updated by : Matthew Teeter
comment : No comment
date : Jan 30, 2003

updated by : Matthew Teeter
comment : No comment
date : Jan 30, 2003

updated by : Brian Barbe
comment : Article created.
date : Jan 29, 2003

updated by : Brian Barbe
comment : No comment
date : Jan 29, 2003

updated by : Juliana Ryan
comment : No comment
date : Jan 29, 2003
Version: 0
Product_uuid
2a94fb3c-0a18-11d6-90a8-c9c08656284f|Sun StorageTek 9960 System
2a918ae2-0a18-11d6-834a-c679537eebe7|Sun StorageTek 9910
4ea4b951-9fc9-4f1f-b64e-69572a400fb4|Sun StorageTek 9970 System

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