Sun Fire[TM] V100 and Sun Blade[TM] 150: timeout: reset target chno = 0 targ = 0 (Reference FCO A0228-1)

Asset ID:	1-72-1002112.1
Update Date:	2010-07-16
Keywords:

Solution Type Problem Resolution Sure

Solution 1002112.1 : Sun Fire[TM] V100 and Sun Blade[TM] 150: timeout: reset target chno = 0 targ = 0 (Reference FCO A0228-1)

Related Items


Sun Fire V100 Server
 Sun Blade 150 Workstation

Related Categories


GCS>Sun Microsystems>Desktops>Workstations
 GCS>Sun Microsystems>Servers>Entry-Level Servers

PreviouslyPublishedAs
203012

Oracle Confidential (INTERNAL). Do not distribute to customers
Reason: Migrated distribution from Sun

Symptoms

This issue is related to FCO A0228-1. Sun Fire [TM] V100/Sun Blade[TM] 150 platforms may experience system timeout error 
 with Western Digital Drive XL40S/WD400BB (Sun P/N 370-4440-01) when running both internal disks in a mirrored 
and non-mirrored configurations under loaded condition.
- Error Messages -
Feb  3 08:53:09 saiwaiw01 uata: [ID 464412 kern.warning] WARNING: timeout: reset target chno = 0 targ = 0
Feb  3 08:53:09 saiwaiw01 uata: [ID 606412 kern.warning] WARNING: timeout: reset bus chno = 0 targ = 0
Feb  3 08:53:09 saiwaiw01 uata: [ID 772242 kern.warning] WARNING: Changing the mode of targ:0 to Ultra DMA mode:2
Feb  3 09:15:19 saiwaiw01 uata: [ID 464412 kern.warning] WARNING: timeout: reset target chno = 0 targ = 0
Feb  3 09:15:19 saiwaiw01 uata: [ID 606412 kern.warning] WARNING: timeout: reset bus chno = 0 targ = 0
Feb  3 09:15:19 saiwaiw01 uata: [ID 772242 kern.warning] WARNING: Changing the mode of targ:0 to Multiword DMA mode:2
Feb  3 09:45:40 saiwaiw01 uata: [ID 464412 kern.warning] WARNING: timeout: reset target chno = 0 targ = 0
Feb  3 09:45:40 saiwaiw01 uata: [ID 606412 kern.warning] WARNING: timeout: reset bus chno = 0 targ = 0
Feb  3 09:46:13 saiwaiw01 dada: [ID 107833 kern.warning] WARNING: /pci@1f,0/ide@d/dad@0,0 (dad0):
Feb  3 09:46:13 saiwaiw01 	ATA transport failed: reason 'timeout': retrying command
Feb  3 09:51:45 saiwaiw01 uata: [ID 464412 kern.warning] WARNING: timeout: reset target chno = 0 targ = 0
Feb  3 09:51:45 saiwaiw01 uata: [ID 606412 kern.warning] WARNING: timeout: reset bus chno = 0 targ = 0
Feb  3 09:52:19 saiwaiw01 uata: [ID 568058 kern.warning] WARNING: Drive not ready before set_features
Feb  3 09:52:19 saiwaiw01 dada: [ID 107833 kern.warning] WARNING: /pci@1f,0/ide@d/dad@0,0 (dad0):
Feb  3 09:52:19 saiwaiw01 	transport rejected (-2)
Feb  3 09:52:19 saiwaiw01 dada: [ID 107833 kern.warning] WARNING: /pci@1f,0/ide@d/dad@0,0 (dad0):
Feb  3 09:52:19 saiwaiw01 	transport rejected (-2)
Feb  3 09:52:19 saiwaiw01 dada: [ID 107833 kern.warning] WARNING: /pci@1f,0/ide@d/dad@0,0 (dad0):
Feb  3 09:52:19 saiwaiw01 	transport rejected (-2)

Resolution

If the 2 disks configuration involves Western Digital 40GB drives and
SDS mirroring, apply FCO A0228-1.
However, if it is a non mirrored configuration, and have verified that patch
108974-33 (or later) has been installed in the system, and if and only if the
same timeout errors still appear, then use discretion to whether to replace
the Western Digital 40GB drives with non Western Digital 40GB drives. If
there is a replacement, it should be treated as a one off replacement, case
by case basis, no mass swap.
Replace 370-4419-xx or 370-4440-xx with 370-6626-01 (or above).
*** IMPORTANT ***
DO NOT replace these Western Digital 40GB drives in non-mirrored
configuration when the timeout errors are NOT present.

Product
Sun Blade 150 Workstation
Sun Fire V100 Server

Internal Comments
Reference FCO A0228-1.

A0228-1, Sun Blade 150, Sun Fire V100, Western, Digital, Drive, XL40S/WD400BB, 370-4440-01
Previously Published As
80734

Change History
Date: 2005-03-23
User Name: 111868
Action: Approved
Comment: Verified Metadata
Verified audience
Checked review date
Checked for TM
Publishing
Version: 4
Date: 2005-03-23
User Name: 111868
Action: Accept
Comment:
Version: 0
Date: 2005-03-22
User Name: 89705
Action: Approved
Comment: I have rephrased the sentances from the document to make it more readable.

I have removed the comment from the additional info. If you wished to have the FCO A0228-1 changed or amended, this is NOT the place for you to do it. Send your business and technical justifications to the FINFCO review team for review on why there is a need to have the FCO amended.
Version: 0
Date: 2005-03-21
User Name: 89705
Action: Accept
Comment:
Version: 0
Date: 2005-03-16
User Name: 129400
Action: Approved
Comment: this document is important!
Version: 0
Date: 2005-03-16
User Name: 31620
Action: Reassign
Comment: Hi Yasuyuki,

I have released the document back to you so that you can add the edits you want to and send it straight to FR when you are done.

Andy MacBain
Knowledge Operations
Version: 0
Date: 2005-03-16
User Name: 129400
Action: Approved
Comment: This contents is important.
Version: 0
Date: 2005-03-16
User Name: 129400
Action: Created
Comment:
Version: 0
Product_uuid
528e68a2-65c2-404c-9499-58d4834cd4d0|Sun Blade 150 Workstation
2a071da8-0a18-11d6-906c-a8efc43ec293|Sun Blade 100 Workstation

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