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Asset ID: 1-72-1007552.1
Update Date:2009-09-27
Keywords:

Solution Type  Problem Resolution Sure

Solution  1007552.1 :   Sun Fire[TM] 3800-6800: Upgrade to firmware 5.13.x causes loss of network settings on the SC  


Related Items
  • Sun Fire 3800 Server
  •  
  • Sun Fire 6800 Server
  •  
  • Sun Fire 4800 Server
  •  
  • Sun Fire 4810 Server
  •  
Related Categories
  • GCS>Sun Microsystems>Servers>Midrange Servers
  •  

PreviouslyPublishedAs
210451


Symptoms
In updating Sun Fire[TM] System Controllers to firmware revision 5.13.x, a number of reports have been received that after updating ScApp and RTOS, the SC reboots but the network settings on the SC are lost.


Resolution
The issue has been root-caused and only affects System Controllers which currently run 5.11.x firmware or have been upgraded to 5.12.x from 5.11.x. A fix is in progress to resolve the issue. System Controllers which shipped from the factory with 5.12.x and higher are NOT affected.

While upgrading a System Controller:

1. Issue the flashupdate commands via the Serial Port and not an SC telnet session.

2. Copy down pertinent parameters before upgrading. This information includes output from:

  • showplatform -v

  • showboards -v

  • showdomain output from each domain, or showplatform -d

  • printenv output from the ok prompt (OBP settings)



Product
Sun Fire 6800 Server
Sun Fire 3800 Server
Sun Fire 6200
Sun Fire 4810 Server
Sun Fire 4800 Server

Internal Comments
Submitted by CPRE - Send questions to beverly.kobus@sun.com



firmware, network, SC
Previously Published As
45889

Change History
Date: 2006-01-18
User Name: 111868
Action: Update Canceled
Comment: *** Restored Published Content *** deleting the working copy
Version: 0
Date: 2006-01-18
User Name: 111868
Action: Update Started
Comment: SSH AUDIT
Version: 0
Date: 2003-05-20
User Name: Administrator
Product_uuid
29da7938-0a18-11d6-8a41-9ed1ad6d6779|Sun Fire 6800 Server
29d05214-0a18-11d6-92b2-a111614865b5|Sun Fire 3800 Server
ea6a52e4-356a-11d7-9e24-a8a09acd7f91|Sun Fire 6200
29d6f808-0a18-11d6-8aa8-943929fbbdd8|Sun Fire 4810 Server
29d3a694-0a18-11d6-92da-df959df44cdd|Sun Fire 4800 Server

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