Asset ID:	1-72-1007581.1
Update Date:	2009-11-29
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1007581.1 :   Disk board installed in Sun Enterprise[TM] E4x00/E5x00/E6x00 Server is not detected, seen or recognized with probe-scsi-all  


PreviouslyPublishedAs
210488

Symptoms
Unable to access or detect the Sun Enterprise[TM] Server 4x00/5x00/6x00 internal disks that are resident upon the disk board with probe-scsi-all command issued from the OBP level.

Usually, this is reported subsequent to disk board installation or after the server is relocated or reconfigured by the user.

Resolution
This is most often because the external scsi cable that is required to connect the I/O board's onboard scsi port to the disk board has not been installed by the end user.

Another common reason is that a Differential terminator has been installed on the disk board erroneously and the disk board is then not terminated properly.

The Single Ended terminator provided with each IO board (HD68, Single Ended, Fast Wide terminator, part number 150-2267) should be used to terminate the disk board properly.

Product
Sun Enterprise 6500 Server
Sun Enterprise 5500 Server
Sun Enterprise 4500 Server
Sun Enterprise 6000 Server
Sun Enterprise 5000 Server
Sun Enterprise 4000 Server

Internal Comments
Audited/updated 11/24/09 - roberto.morandi@Sun.COM, Mid-Range Server Content Team

disk board, server, probe-scsi-all, cable, terminator, install
Previously Published As
48029

Change History
Date: 2005-02-11
User Name: 7058
Action: Approved
Comment: Doc OK as is to republish.
Review date OK.
Version: 4
Date: 2005-02-11
User Name: 7058
Action: Accept
Product_uuid
29ccbffa-0a18-11d6-944e-9f2643ef1cd7|Sun Enterprise 6500 Server
29c606ce-0a18-11d6-98c8-de563f7f1f97|Sun Enterprise 5500 Server
29bdb91a-0a18-11d6-9d2c-c8c4d893e741|Sun Enterprise 4500 Server
29c97732-0a18-11d6-94b5-cc8626b57cd7|Sun Enterprise 6000 Server
29c2b7ee-0a18-11d6-8901-83e900179f03|Sun Enterprise 5000 Server
29ba62b0-0a18-11d6-8988-8f3c2795672c|Sun Enterprise 4000 Server

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