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Asset ID: 1-72-1008035.1
Update Date:2010-07-07
Keywords:

Solution Type  Problem Resolution Sure

Solution  1008035.1 :   Sun Fire[TM] v1280 and E2900: Prtdiag failed! General system failure  


Related Items
  • Sun Fire V1280 Server
  •  
  • Sun Fire E2900 Server
  •  
Related Categories
  • GCS>Sun Microsystems>Servers>Midrange V and Netra Servers
  •  
  • GCS>Sun Microsystems>Servers>Midrange Servers
  •  

PreviouslyPublishedAs
211073


Symptoms
The prtdiag command may fail on Sun Fire[TM] v1280 and E2900 systems running Solaris[TM] 9 or 10 as shown below:
System Configuration: Sun Microsystems  sun4u Sun Fire E2900
System clock frequency: 150 MHZ
Memory size: 49152 Megabytes

======================================= CPUs =======================================
E$ CPU CPU Temperature
CPU Freq Size Implementation Mask Die Amb. Status Location
------- -------- ---------- ------------------- ----- ---- ---- ------ --------
0,512 1500 MHz 32MB SUNW,UltraSPARC-IV+ 2.2 48C 28C online SB0/P0
1,513 1500 MHz 32MB SUNW,UltraSPARC-IV+ 2.2 50C 29C online SB0/P1
2,514 1500 MHz 32MB SUNW,UltraSPARC-IV+ 2.2 48C 27C online SB0/P2
3,515 1500 MHz 32MB SUNW,UltraSPARC-IV+ 2.2 46C 27C online SB0/P3
8,520 1500 MHz 32MB SUNW,UltraSPARC-IV+ 2.2 48C 28C online SB2/P0
9,521 1500 MHz 32MB SUNW,UltraSPARC-IV+ 2.2 50C 29C online SB2/P1
10,522 1500 MHz 32MB SUNW,UltraSPARC-IV+ 2.2 51C 30C online SB2/P2
11,523 1500 MHz 32MB SUNW,UltraSPARC-IV+ 2.2 50C 28C online SB2/P3
Prtdiag failed!
General system failure

If a 4Gigabit/Sec PCI-X Dual FC Host Adapter (Sun part number 375-3294) is installed in this configuration, the prtdiag failure is CR 6410800 (a bug).

NOTE:  It has also been reported that Single FC Host Adapters in this same configuration can also encounter this problem.  See the Sun System Handbook for a list of fibre channel adaptors and part numbers.



Resolution
This issue is resolved.

Bug ID 6410800 was fixed through modifications made to the file libprtdiag_psr.so.1 which is available in Patch ID 123305-01



Product
Sun Fire V1280 Server
Sun Fire E2900 Server

Internal Comments
CR Information:

See Bug ID 6410800 for more details.

prtdiag, general system failure, failure, 1280, 2900, lightweight8, LW8
Previously Published As
86403

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