Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Problem Resolution Sure Solution 1008595.1 : Ultra[TM] 2 Pulsar running 2.5.1 Panics with CPU1 Ecache SRAM Data Parity Error
PreviouslyPublishedAs 211744 Symptoms panic error: Feb 20 15:53:09 alta unix: panic[cpu1]/thread=0x50c4d200: CPU1 Ecache SRAM Data Parity Error: AFSR 0x00000000 00400800 AFAR 0x00000000 61000000 Feb 20 15:53:09 alta unix: syncing file systems... 7 7 7 7 7 7 7 7 7 7 7 FCO #: A0097-1 Resolution From FCO #: A0097-1 Root Cause has been attributed to CPU and SRAM components on the 200MHz Module. PRODUCTS AFFECTED: Mkt_ID Platform Model Description Serial Number ------ -------- ----- ----------- ------------- A14 A14 1200 Ultra Enterprise 2 - A14 A14 2200 Ultra Enterprise 2 - X1188A - - Option, 200MHz/1MB module - PART NUMBERS AFFECTED: Part Number Description ----------- ----------- 501-3041-05 (or below) 200MHz Module, 1MB, 5NS, Ultra 2 501-4791-02 (or below) 200MHz Module, 1MB, 5NS, Ultra 2 Product Ultra 2 Workstation Solaris 2.5 Internal Comments FCO #: A0097-1 FCO #: A0097-1 SYNOPSIS: Ultra2 200MHz UltraSPARC CPU Modules fail with SRAM and Writeback Data Parity Errors DATE: May/22/98 KEYWORDS: Ultra2 200MHz UltraSPARC CPU Modules fail with SRAM and Writeback Data Parity Errors --------------------------------------------------------------------- - Sun Proprietary/Confidential: Internal Use Only - --------------------------------------------------------------------- FIELD CHANGE ORDER (For Authorized Distribution by SunService) SYNOPSIS: Ultra2 200MHz UltraSPARC CPU Modules fail with SRAM and Writeback Data Parity Errors. TOP FIN/FCO REPORT: Yes PRODUCT_REFERENCE: Ultra2 200MHz UltraSPARC CPU Modules PRODUCT CATEGORY: Desktop / System CPU Module PRODUCTS AFFECTED: Mkt_ID Platform Model Description Serial Number ------ -------- ----- ----------- ------------- A14 A14 1200 Ultra Enterprise 2 - A14 A14 2200 Ultra Enterprise 2 - X1188A - - Option, 200MHz/1MB module - PART NUMBERS AFFECTED: Part Number Description ----------- ----------- 501-3041-05 (or below) 200MHz Module, 1MB, 5NS, Ultra 2 501-4791-02 (or below) 200MHz Module, 1MB, 5NS, Ultra 2 (SCSI Devices) Type Vendor Model SerialNumber(Min) SerialNumber(Max) Firmware ---- ------ ------- ------------------ ------------------ -------- N/A REFERENCES: ECO: WO_12745 LEAP: 870 ECO: WO_12260 ECO: WO_11647 LEAP: 821 LEAP: 824 Purge: WW001#03367 Purge: WW001#03495 Esc: 507884 BugID: 4012566 DPCO: 113 PROBLEM DESCRIPTION: Ultra2 systems having 200MHz UltraSPARC CPU Modules may fail with; panic[cpu0]/thread=0x507a3da0: CPU0 Ecache SRAM Data Parity Error: AFSR 0x00000000 00408000 AFAR 0x000001ff 30000000 - or - panic[cpu0]/thread=0x507a3da0: CPU0 Ecache SRAM Data Parity Error: AFSR 0x00000000 0040C000 AFAR 0x000001ff 30000000 - or - panic[cpu0]/thread=0x50965260: CPU0 Writeback Data Parity Error: AFSR 0x00000000 00804000 AFAR 0x000001ff 30000000 Root Cause has been attributed to CPU and SRAM components on the 200MHz Module. The most recent fix was implemented within manufacturing via ECO# WO_12745 which was approved on March 23, 1998. IMPLEMENTATION: --- | | MANDATORY (Fully Pro-Active) --- --- | | CONTROLLED PRO-ACTIVE (per Sun Geo Plan) --- --- | X | UPON FAILURE or UPON CUSTOMER REQUEST --- REPLACEMENT TIME ESTIMATE: 30 minutes SPECIAL CONSIDERATIONS: CORRECTIVE ACTION: Upon failure or upon customer request replace 501-3041-05 (and below) or 501-4791-02 (and below) with 501-4791-03. COMMENTS: Compatibility testing has been performed in Ultra 2 systems with mixed modules (501-3041-0X cpu0 and 501-4791-03 cpu1 and 501-4791-03 cpu0 and 501-3041-0X cpu1) with no problems or errors encountered. BILLING TYPE: Warranty: Sun will provide parts at no charge under Warranty Service. On-Site Labor Rates are based on how the system was initially installed. Contract: Sun will provide parts at no charge. On-Site Labor Rates are based on the type of service contract. Non Contract: Sun will provide parts at no charge. Installation by Sun is available based on the On-Site Labor Rates defined in the Price List. -------------------------------------------------------------------------- Implementation Footnote: ________________________ i) In case of Mandatory FCOs, SunService will attempt to contact all known customers to recommend the part upgrade. ii) For controlled proactive swap FCOs, SunService mission critical support teams will initiate proactive swap efforts for their respective accounts, as required. iii) For Replace upon Failure FCOs, SunService partners will implement the necessary corrective actions as and when they are required. -------------------------------------------------------------------------- All released FINs and FCOs can be accessed using your favorite network browser as follows: SunWeb Access: ______________ * * From there, select the appropriate link to query or browse the FIN and FCO Homepage collections. Supporting documents for FIN/FCOs can be found on Edist. Edist can be accessed internally at the following URL: http://edist.corp/. * From there, follow the hyperlink path of "SunService Documentation" and click on "FIN & FCO attachments", then choose the appropriate folder, FIN or FCO. This will display supporting directories/files for FINs or FCOs. Internet Access: _______________ * Access the top level URL of https://infoserver.Sun.COM -------------------------------------------------------------------------- General: ________ Send questions or comments to finfco-manager@cte.Corp --------------------------------------------------------------------------- panic error, SRAM, CPU, data parity error Previously Published As 14968 Change History Date: 2003-05-20 User Name: Administrator Action: Migration from KMSCreator Comment: updated by : Thom Chumley comment : No comment date : Dec 15, 1997 Version: 0 Attachments This solution has no attachment |
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