Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Problem Resolution Sure Solution 1008780.1 : Ultra Enterprise[TM] 3500: Resolving intermittent internal boot disk failures
PreviouslyPublishedAs 212053 Symptoms Booting from an Ultra Enterprise 3500 internal drive fails with "invalid wwn" and "can't open boot device". The boot drive, as well as all drives on the boot drive's fibre loop cannot be seen with probe-fcal-all at this point. A subsequent power cycle typically allows the system to boot. Note: This boot failure may occur intermittently. (i.e.; it may take several successful reboots before a failure reoccurs). Resolution This failure may be fixed with a firmware update patch for the internal drives. Determine which type of internal drives are being used (use the format utility or probe-fcal-all from the ok prompt) and then update the firmware for those drives by following the Patch Installation Instructions in the README file that comes with the firmware update patch 109962. NOTE: The following patches are required with the above firmware update patches. Insure that the following patches are applied before updating the drive firmware: Solaris[TM] 2.5.1 105310-05 or higher (socal, sf driver, and luxadm patch) 2.6 105356-01 or higher (/kernel/drv/ssd patch) 2.6 105357-01 or higher (/kernel/drv/ses patch) 2. 105375-04 or higher (sf & socal driver patch) Product Sun Enterprise 3500 Server Previously Published As 21527 Change History Date: 2003-10-22 User Name: 81292 Action: Approved Comment: KCCP: Ready to publish... Version: 0 Date: 2003-10-17 User Name: 39822 Action: Approved Comment: Document is ready for issue. Version: 0 Date: 2003-09-18 User Name: 90101 Action: Approved Comment: As part of the sunsolve cleanup project I updated this srdb. the disk firmware patches that it referenced were obsoleted by patch 109962. I removed: Drive: Patched with: 9GB ST19171FC 106129-09 or higher 9GB ST39102FC 108104-01 or higher 18GB ST118273F 108102-02 or higher and added 109962 to the end of the paragraph. Version: 0 Date: 2003-09-15 User Name: 90101 Action: Updated Comment: Version: 0 Date: 2003-05-20 User Name: Administrator Action: Migration from KMSCreator Comment: updated by : Chris Calkins comment : checked spelling ISSUED date : Jan 3, 2000 Version: 0 Product_uuid 29b720d2-0a18-11d6-9865-e60ab6457390|Sun Enterprise 3500 Server Attachments This solution has no attachment |
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