Asset ID:	1-72-1014563.1
Update Date:	2011-02-02
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1014563.1 :   SL8500 - Error from device Code: 501 - Robot Can Not Move on Rail  


PreviouslyPublishedAs
221514

Applies to:

Sun StorageTek SL8500 Modular Library System
All Platforms
Checked for relevance on 2-Feb-2011.

Symptoms

Error from device Code: 501 - Robot can not move on rail
Error 501
Result code 3955
Result code 3955
RC3955
Frequent BOT failures on same rail
Error 514
Error from device Code: 514 - Robot needs to be reset

Changes

{CHANGE}

Cause

{CAUSE}

Solution

Resolution
Try to power cycle the affected robot, wait for robot initialization, then run diagnostic routine.

If tests are successful, return robot to customer.

If failure occurs, perform visual inspection on lower rail looking for abnormal protrusions.

Reinitialize robot and rerun tests.

If tests are successful, return robot to customer.

If tests report errors, replace the Handbot. For replacement procedure, see Replaceable Part Catalog PN96139.

 

Previously Published As STKKB58667

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