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Asset ID: 1-72-1017494.1
Update Date:2009-02-08
Keywords:

Solution Type  Problem Resolution Sure

Solution  1017494.1 :   Sun Fire[TM] V480 has no console output on power on  


Related Items
  • Sun Fire V480 Server
  •  
Related Categories
  • GCS>Sun Microsystems>Servers>Entry-Level Servers
  •  

PreviouslyPublishedAs
228617


Symptoms
Sun Fire[TM] V480 powers on, but there is no display to the monitor or Serial/RSC ports. The amber LED's on the front and rear of the system are lit.


Resolution
Sun Fire[TM] V480 has no console output on power on:

Solution :

One possible component that would cause this behavior is a failed DC-DC converter on the I/O Riser Board. The system will appear to be getting power normally and the fans will all spin up, but the system will give no output at all and the general fault (amber) LED's on the front and rear of the system will be illuminated.

To check to see if this is being caused by a faulty DC-DC converter, remove the cover over the I/O Riser Board and look for the fault LED's beside the DC-DC converters (located between the converters and the PCI slot connectors).

Each DC-DC converter has a single fault LED. If any of the 3 amber LED's are lit the I/O Riser Board (part number 501-5820) must be replaced (the individual DC-DC converters are not Field Replaceable Units).



Product
Sun Fire V480 Server

Internal Comments
rene.vega@sun.com



Sun Fire V480, no console output, power on
Previously Published As
48636

Change History
Date: 2004-12-20
User Name: 71396
Action: Approved
Comment: Performed final review of this document.
Fixed minor formatting.
Publishing.
Version: 2
Date: 2004-12-17
User Name: 71396
Date: 2004-12-17
User Name: 21480
Action: Approved
Comment: Just did a yearly review to make sure the document was still current. I also simplified the text significantly without changing the content.

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