Asset ID:	1-72-1018148.1
Update Date:	2010-07-20
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1018148.1 :   Sun Fire[TM] Server: Problems Installing a DAT Drive in a V1280, Netra[TM] 1280 or E2900  


PreviouslyPublishedAs
229498

Applies to:

Sun Netra 1280 Server
Sun Fire V1280 Server
Sun Fire E2900 Server
All Platforms

Symptoms

{SYMPTOM}
After installation of a DDS4 DAT (Digital Audio Tape) drive into a Sun
Fire[TM] V1280, Netra[TM] 1280 or E2900 server, the "clean" or "fault" LED (Light-Emitting Diode) remains "ON" permanently and the DAT drive cannot be used.

Changes

{CHANGE}

Cause

{CAUSE}

Solution

Resolution

To install a DAT drive into a Sun Fire V1280, Netra 1280 or E2900 server, the
installation engineer must first remove the filler panel that occupies the slot
where the DAT drive is to be installed. The filler panel is made up of a base
plate on which there is a metal frame that fills the hole, which is usually
occupied by the front panel of a DAT drive. The installation engineer must
unscrew the metal frame from the baseplate, discard the metal frame part, retain
the base plate upon which to mount the DAT drive, and use the 4mm screws
supplied in the box to mount the DAT drive on the baseplate.

If the installation engineer uses the leftover screws from the disassembly of
the filler panel, which are too long for the front mounting holes on the
underside of the DAT drive, the "clean" or "fault" LED will come ON and remain
ON. This is because the screws from the disassembled base plate are too long and
make contact with a surface mount component on a PCB (Printed Circuit Board)
inside the DAT drive.

Solution:
Use the pack of 4mm screws that come in the box with the DAT drive.

Relief/Workaround
If the installation engineer retains the filler panel screws, they should only be used in the back holes (underside) of the DAT drive.

Additional Information
At the time of writing this document, the part number of the pack of 4mm screws was not available. The label on the pack of screws reads as follows:

"Screws For Sunfire V1280/Netra 1280 Only"

However, you can safely use these screws when installing a DAT drive in a E2900 also.

Product
Sun Fire E2900 Server
Sun Fire V1280 Server
Netra 1280 Server

Internal Comments
This document is a Normalized Resolution Path and is managed by the MidRange Server Group's Domain Engineer.
Please send any feedback on this resolution path to Feedback_MSG_Domain@sun.com. Include the document ID in the subject line.

  Do not update this document without first contacting the feedback email alias.

v1280, e2900, Netra1280, dds4, dat, clean, fault, normalized
Previously Published As
76806

Product_uuid
63ff680d-0598-11d8-84cb-080020a9ed93|Sun Fire E2900 Server
6a74b2f9-bbd8-4b2c-870d-b6b73d6e224f|Sun Fire V1280 Server
e41a7084-3dbf-472d-918b-efb50dcbc220|Netra 1280 Server

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