Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Problem Resolution Sure Solution 1019281.1 : Seagate 73Gb drives are giving false errors on the Sunfire[TM] and SPARC(R) Enterprise T2000 leading to unecessary part replacements
PreviouslyPublishedAs 238124 Symptoms Spurious SCSI transport warning messages appear after OS install. This only occurs on the following drive: 73GB SEAGATE PN: 9Y4066-134 MODEL: ST973401SS SUN BASE PN: 390-0213-04 SUN FRU ASSY PN: 540-6611-01 SCSI transport warning messages appear after installing the operating system. If an customer sees the following after installing the operating system, there is nothing wrong with the Sun Fire[TM] T2000, and it will function properly: scsi: WARNING: /pci@780/pci@0/pci@9/scsi@0/sd@0,0 (sd1): SCSI transport failed: reason 'reset': retrying command scsi: WARNING: /pci@780/pci@0/pci@9/scsi@0/sd@0,0 (sd1): Error for Command: write(10) Error Level: Retryable scsi: Requested Block: XXXXXXX Error Block: XXXXXXXX scsi: Vendor: SEAGATE Serial Number: XXXXXXXXXX scsi: Sense Key: Unit Attention scsi: ASC: 0x29 (scsi bus reset occurred), ASCQ: 0x2, FRU: 0x2 scsi: WARNING: /pci@780/pci@0/pci@9/scsi@0/sd@0,0 (sd1): Error for Command: write(10) Error Level: Retryable scsi: Requested Block: XXXXXXXX Error Block: XXXXXXXX scsi: Vendor: SEAGATE Serial Number: XXXXXXXX scsi: Sense Key: Unit Attention scsi: ASC: 0x29 (scsi bus reset occurred), ASCQ: 0x2, FRU: 0x2 Resolution Ignore warning messages This warning is caused by an extra "Unit Attention" frame sent by the HBA after very large files are written to the disk, and again, there is nothing wrong with the T2000 system or the Seagate HDD. This only occurs on the following HDDs: 73GB SEAGATE PN: 9Y4066-134 MODEL: ST973401SS SUN BASE PN: 390-0213-04 SUN FRU ASSY PN: 540-6611-01 Relief/Workaround Ignore these messages Additional Information N/A Product Sun Fire T2000 SPARC Enterprise T2000 Internal Comments N/A T2000, Disk, 73Gb Product_uuid 41b7bc41-2581-11da-99bc-080020a9ed93 Attachments This solution has no attachment |
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