SL3000/SL8500 - Policy Routes Disabled after reboot of 2.8x SL3000 or 6.0x SL8500 Codes

Asset ID:	1-72-1322373.1
Update Date:	2011-05-16
Keywords:

Solution Type Problem Resolution Sure

Solution 1322373.1 : SL3000/SL8500 - Policy Routes Disabled after reboot of 2.8x SL3000 or 6.0x SL8500 Codes

Applies to:

Sun StorageTek SL3000 Modular Library System - Version: Not Applicable and later [Release: N/A and later ]
Sun StorageTek SL8500 Modular Library System - Version: Not Applicable and later [Release: N/A and later]
Information in this document applies to any platform.

Symptoms

Policy Routes Disabled after reboot of 2.8x SL3000 or 6.0x SL8500 Codes.
Due to a boot time issue in 2.8x and 6.0x library microcodes, Policy Routes will be disabled after the boot.
Possible lost communication or Dual TCP/IP functionality.
Error 3028 stating "Failed modifying policy rules".
Result code 3028
RC3028

Cause

Firmware issue.

Solution

After every reboot or power cycle of a library with these code levels, the Policy Routes must be re-enabled from the CLI. When attempting to enable the policy routes for either Ports 2A or 2B, you will receive an error #3028 stating "Failed modifying policy rules".

In fact, the routes do enable even though the message states otherwise. You can also disable the routes first and then re-enable them and you should not receive the error messages when they are enabled.

See the following commands and responses that are expected:

SL8500> network ip policy enable dev 2B
   requestId

   requestId 1

   Error Number 3028
         Text   Failed modifying policy rules

   Done

   Failure Count 1

   Success Count 0
COMPLETED

SL8500> network ip policy enable dev 2A
   requestId

   requestId 2

   Error Number 3028
         Text   Failed modifying policy rules

   Done

   Failure Count 1

   Success Count 0
SL8500> network ip policy status

   2A:
   Policy Rule:         ENABLED

   2B:
   Policy Rule:         ENABLED

COMPLETED

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