Firmware Patch 116514-02 For MAP3735FC (73.4GB) Drive WITHDRAWN, May Cause Sun Fire V880 Systems to Not Recognize the Boot Disk

Asset ID:	1-77-1000237.1
Update Date:	2011-02-28
Keywords:

Solution Type Sun Alert Sure

Solution 1000237.1 : Firmware Patch 116514-02 For MAP3735FC (73.4GB) Drive WITHDRAWN, May Cause Sun Fire V880 Systems to Not Recognize the Boot Disk

Related Items


Sun Fire V880 Server

Related Categories


GCS>Sun Microsystems>Sun Alert>Criteria Category>Availability
 GCS>Sun Microsystems>Sun Alert>Release Phase>Resolved

PreviouslyPublishedAs
200313

Bug Id
<SUNBUG: 5007122>

Date of Workaround Release
29-MAR-2004

Date of Resolved Release
19-MAY-2004

Upgrading internal 73.4GB (MAP3735FC) disk drive firmware ...

1. Impact

Upgrading internal 73.4GB (MAP3735FC) disk drive firmware to version 1401 with the installation of firmware patch 116514-02 may cause the boot disk on a Sun Fire V880 System not to be recognized.

Note: Patch 116514-02 has been WITHDRAWN from SunSolve and is no longer available.

2. Contributing Factors

This issue can occur in the following release:

SPARC Platform

Internal Disk Drive MAP3735FC (73.4GB) with firmware version 1401 (as delivered in patch 116514-02) and without patch 116514-04

This issue only affects the Sun Fire V880 with a 6 slot FC Storage Expansion Kit (expansion backplane).

To determine if a Sun Fire V880 system contains the drive type (MAP3735FC 73.4GB) listed above, run the format(1M) command as "root" user and use the "inquiry" command from the format menu as shown in the following example:

    # format
Searching for disks...done
AVAILABLE DISK SELECTIONS:
0. c0d0 <DEFAULT cyl 611 alt 2 hd 16 sec 38>
/pci@19,700000/pci@3/SUNW,isptwo@4
1. c1t1d0 <DEFAULT cyl 1463 alt 2 hd 9 sec 64>
/pci@18,700000/pci@3/SUNW,isptwo@4
Specify disk (enter its number): 1
selecting c1t1d0
[disk formatted]
FORMAT MENU:
disk       - select a disk
type       - select (define) a disk type
partition  - select (define) a partition table
...
inquiry    - show vendor, product and revision
volname    - set 8-character volume name
quit         format> inquiry
Vendor:   <NAME>
Product:  MAP3735FC SUN73.4G
Revision: xxxx
format> quit

3. Symptoms

Should the described issue occur, error messages similar to the following will be displayed on the console during "obdiag" diagnostics in normal mode:

    Testing /pci@8,600000/network@1
Testing /pci@8,600000/SUNW,qlc@2
ERROR   : Loop is not up - no targets to test.
DEVICE  : /pci@8,600000/SUNW,qlc@2
SUBTEST : selftest:loop-tests
CALLERS : (f0101d88)
MACHINE : Sun Fire V890
SERIAL# : 57153715
DATE    : 03/03/2004 15:53:28  GMT
CONTR0LS: diag-level=min test-args=
ERROR   : ISP2200 reported that the loop is down.
DEVICE  : /pci@8,600000/SUNW,qlc@2
SUBTEST : selftest:loop-tests:lip-test
CALLERS : lip-test
MACHINE : Sun Fire V880
SERIAL# : 5715XXXX
DATE    : 03/11/2004 15:53:28  GMT
CONTR0LS: diag-level=min test-args=
Error: /pci@8,600000/SUNW,qlc@2 selftest failed, return code

4. Workaround

There is no workaround. Please see the "Resolution" section below.

5. Resolution

This issue is addressed in the following release:

SPARC Platform

Internal Disk Drive MAP3735FC (73.4GB) with firmware patch 116514-04

This Sun Alert notification is being provided to you on an "AS IS" basis. This Sun Alert notification may contain information provided by third parties. The issues described in this Sun Alert notification may or may not impact your system(s). Sun makes no representations, warranties, or guarantees as to the information contained herein. ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE HEREBY DISCLAIMED. BY ACCESSING THIS DOCUMENT YOU ACKNOWLEDGE THAT SUN SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT ARISE OUT OF YOUR USE OR FAILURE TO USE THE INFORMATION CONTAINED HEREIN. This Sun Alert notification contains Sun proprietary and confidential information. It is being provided to you pursuant to the provisions of your agreement to purchase services from Sun, or, if you do not have such an agreement, the Sun.com Terms of Use. This Sun Alert notification may only be used for the purposes contemplated by these agreements.

Copyright 2000-2010 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, CA 95054 U.S.A. All rights reserved.

Product
Sun Fire V880 Server

References

<SUNPATCH: 116514-04>

Previously Published As
101471
Internal Comments

Patch-ID# T116514-03

 Keywords: MAP3735FC 6120 raid storage drive firmware 

 Synopsis: MAP3735FC 72GB 10k drive firmware 

 Date: Mar/16/2004

 Install Requirements: See Special Install Instructions

 Solaris Release: 2.5.1 2.6 7 8 9

 SunOS Release: 5.5.1 5.6 5.7 5.8 5.9

 Unbundled Product: Hardware/Disk

 Unbundled Release: N/A

The path in target system is fixed by the patch.

*********************************************************

Patch 116514-01 has been re-instated on Mar. 5, 2004.

Patch 116514-02 was withdrawn.

Reason (for 116514-02 being withdrawn):

Drives are not seen on the bus during bootup after applying the patch

Reference bugID: 5007122

Recommendation:

If you have applied 116514-02, a patch will be available shortly which will downgrade the firmware to 1201.

Internal Contributor/submitter
dave.bruce@sun.com

Internal Eng Business Unit Group
NWS (Network Storage)

Internal Eng Responsible Engineer
Christopher.Hu@Sun.COM

Internal Services Knowledge Engineer
jeff.folla@sun.com

Internal Escalation ID
None

Internal Resolution Patches
116514-04

Internal Sun Alert Kasp Legacy ID
101471, 57532 (Sun Alert)

Internal Sun Alert & FAB Admin Info
Critical Category: Availability ==> Pervasive
Significant Change Date: 2004-03-29, 2004-05-19
Avoidance: Patch
Responsible Manager: Veerappan.Nachiappan@Sun.COM
Original Admin Info: This document has been imported from KMS Creator and may need adjustment before re-publishing.

This imported document has been reviewed/adjusted by:
Review Name:
Review Date:

The following field(s) have been migrated with dummy values and need adjustment:
Original Product: Disks, MAP3735FC (73.4GB)
Migrated Product: SunTea v3.55 (Dummy)

Original KMS Creator attributes below:

--- PLEASE DO NOT MAKE ANY CHANGES BELOW THIS LINE! ---

Sun Alert ID: 57532
Synopsis: Firmware Patch 116514-02 For MAP3735FC (73.4GB) Drive WITHDRAWN, May Cause Sun Fire V880 Systems to Not Recognize the Boot Disk
Category: Availability
Product: Disks, MAP3735FC (73.4GB)
BugIDs: 5007122
Avoidance: Patch
State: Resolved
Date Released: 29-Mar-2004, 19-May-2004
Date Closed: 19-May-2004
Date Modified: 19-May-2004
Escalation IDs: None
Pending Patches:
Resolution Patches: 116514-04
FIN:
FCO:
Date Submitted: 22-Mar-2004
Submitter: dave.bruce@sun.com
Responsible Engineer: Christopher.Hu@Sun.COM
Responsible Manager: Veerappan.Nachiappan@Sun.COM
CTE group: PTS NWS US
Responsible Writer: jeff.folla@sun.com
Distribution: Public Sunsolve

Workflow History:

WF State: Issued, 20-May-2004, Jeff Folla
WF Note: updating sun alert with firmware revs.

WF State: Rework, 20-May-2004, Jeff Folla
WF Note: updating sun alert

WF State: Issued, 20-May-2004, Jeff Folla
WF Note: Updated with available patches.

WF State: Rework, 19-May-2004, Jeff Folla
WF Note: Updating with available patch.

WF State: Issued, 29-Mar-2004, Jeff Folla
WF Note: Signoff approved by Dave Bruce. Sent for release.

WF State: Draft, 29-Mar-2004, Jeff Folla
WF Note: Requested signoff.

WF State: Draft, 29-Mar-2004, Jeff Folla
WF Note: Sent for review on Mar 26th

WF State: Draft, 24-Mar-2004, Jeff Folla
WF Note: Article created.

Exported from KMS Creator Sat May 21 09:09:16 2005 GMT, olaf.reineke@sun.com

References

SUNPATCH:116514-04

Attachments

This solution has no attachment