Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | |||
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Solution Type Sun Alert Sure Solution 1000281.1 : Sun StorEdge 3510/3511 Connected With LP10000 HBA May Experience I/O Interruption
PreviouslyPublishedAs 200396 Product Sun StorageTek 3511 SATA Array JBOD Sun StorageTek LP10000 Host Bus Adapter Sun StorageTek 3510 FC Array JBOD Bug Id <SUNBUG: 6313136> Date of Workaround Release 20-JUL-2006 Date of Resolved Release 28-Mar-2008 When a Sun StorEdge 3510 or 3511 array (with firmware 3.2x or later) is connected using a series LP10000 Host Bus Adapter ... see below for details: 1. Impact When a Sun StorEdge 3510 or 3511 array (with firmware 3.2x or later) is connected using a series LP10000 Host Bus Adapter (HBA), the array may experience periodic I/O interruption indicated by excessive filesystem activity. If misdiagnosed, this condition could lead to unnecessary hardware replacement. 2. Contributing Factors This issue can occur on the following platforms:
Note: This issue will only occur with the LP 10000 HBA in a direct attach (point to point) connection with the 3510/3511. I/O interruption will be isolated to ports 0 and 1 on the array. The issue is due to an incompatibility between the LP 10000 and the Port Bypass Circuitry (PBC) used on channels 0/1 of the 3510/3511. To determine the firmware version on the 3510/311, the following command can be run: sccli> show inquiry Vendor: SUN Product: StorEdge 3510 Revision: 327P Peripheral Device Type: 0x0 3. Symptoms Output from iostat(1M) will appear similar to the following; on some devices showing 100% busy on the file system: dd if=/dev/zero of=/dev/rdsk/c9t40d0s0 bs=1048576 extended device statistics r/s w/s kr/s kw/s wait actv wsvc_t asvc_t %w %b device 0.5 0.0 1.5 0.0 0.0 0.0 0.0 5.1 0 0 d3 0.5 0.0 1.5 0.0 0.0 0.0 0.0 5.1 0 0 d13 0.5 0.0 1.5 0.0 0.0 0.0 0.0 5.0 0 0 c1t0d0 12.0 126.0 128.0 643.5 0.0 0.1 0.0 0.5 0 6 c2t0d1 4.5 126.0 44.0 643.5 0.0 0.1 0.0 0.5 0 5 c3t0d0 5.0 2.0 40.0 20.0 0.0 0.0 0.0 4.5 0 3 c4t0d0 3.0 2.0 24.0 40.0 0.0 0.0 0.0 2.1 0 1 c4t1d0 0.0 3.5 0.0 3.0 0.0 0.0 0.0 2.5 0 0 c4t1d1 7.5 5.5 60.0 52.0 0.0 0.1 0.0 8.4 0 6 c8t0d0 604.0 7.0 4831.8 23.7 0.0 1.5 0.0 2.4 2 90 c8t1d0 0.0 4.0 0.0 38.2 0.0 0.0 0.0 6.5 0 1 c8t0d1 126.0 12.0 1008.0 148.0 0.0 1.0 0.0 6.9 0 49 c8t1d1 13.0 0.0 104.0 0.0 0.0 0.1 0.0 7.0 0 9 c8t0d2 51.0 11.0 408.0 44.0 0.0 0.5 0.0 7.9 0 38 c8t1d2 0.0 4.0 0.0 20.7 0.0 0.0 0.0 0.4 0 0 c2t0d3 1.0 1.0 8.0 6.0 0.0 0.0 0.0 11.2 0 2 c8t0d3 3.0 0.5 24.0 4.0 0.0 0.0 0.0 6.3 0 2 c8t0d4 0.0 0.0 0.0 0.0 0.0 1.0 0.0 0.0 0 100 c9t40d0 <--- extended device statistics r/s w/s kr/s kw/s wait actv wsvc_t asvc_t %w %b device 2.0 0.0 13.5 0.0 0.0 0.0 0.0 3.1 0 1 d3 0.5 25.5 4.0 29.2 0.2 0.8 8.4 31.4 22 23 d7 1.0 0.0 8.0 0.0 0.0 0.0 0.0 0.3 0 0 d13 0.5 26.5 4.0 29.7 0.0 0.2 0.0 8.9 0 9 d17 1.0 0.0 5.5 0.0 0.0 0.0 0.0 5.8 0 1 d23 0.0 25.5 0.0 29.2 0.0 0.8 0.0 31.5 0 22 d27 1.5 26.5 12.0 29.7 0.0 0.2 0.0 8.6 0 9 c1t0d0 1.0 40.0 5.5 36.5 0.0 1.2 0.0 28.1 0 27 c1t1d0 5.5 108.5 60.0 615.5 0.0 0.1 0.0 0.9 0 5 c2t0d1 1.5 111.0 16.0 614.2 0.0 0.1 0.0 1.1 0 4 c3t0d0 12.0 2.5 96.5 20.0 0.0 0.0 0.0 3.2 0 5 c4t0d0 21.0 1.5 152.5 4.0 0.0 0.1 0.0 3.5 0 8 c4t1d0 22.5 0.0 180.0 0.0 0.0 0.1 0.0 6.5 0 15 c8t0d0 412.0 5.0 3295.8 84.0 0.0 0.9 0.0 2.1 1 82 c8t1d0 36.0 0.0 288.0 0.0 0.0 0.2 0.0 4.3 0 15 c8t0d1 193.5 20.5 1547.9 208.0 0.0 2.0 0.0 9.5 1 86 c8t1d1 3.0 0.0 24.0 0.0 0.0 0.0 0.0 9.7 0 3 c8t0d2 53.0 14.0 424.0 112.0 0.0 0.8 0.0 11.3 0 56 c8t1d2 2.0 0.0 16.0 0.0 0.0 0.0 0.0 10.9 0 2 c2t0d3 14.0 3.0 96.5 22.0 0.0 0.1 0.0 8.3 0 14 c8t0d3 14.0 2.0 96.5 16.0 0.0 0.1 0.0 7.3 0 12 c8t0d4 0.0 0.0 0.0 0.0 0.0 1.0 0.0 0.0 0 100 c9t40d0 <--- ... 4. Workaround To work around the described issue, do one of the following: A) Do not use the LP 1000 HBA for 3510/3511 JBOD configurations. B) Use of a fabric switch will also remedy this issue (by adding required idles for SE3510/3511). 5. Resolution There are no further updates planned for this Sun Alert document. If Modification History 28-Mar-2008: Resolved 22-Nov-2006: Updated Contributing Factors section Previously Published As 102223 Internal Comments Emulex single and dual FC HBAs are referenced as LP 10000 series HBAs. Additional information is available on the Emulex website at: http://www.emulex.com/ts/downloads/lp10000/lp10000.html Internal Contributor/submitter david.mariotto@sun.com Internal Eng Business Unit Group NWS (Network Storage) Internal Services Knowledge Engineer david.mariotto@sun.com Internal Escalation ID 1-12980335, 1-13890753, 1-15909132, 1-15991090, 1-16242155 Internal Sun Alert Kasp Legacy ID 102223 Internal Sun Alert & FAB Admin Info Critical Category: Availability ==> Diagnosis Significant Change Date: 2006-07-20 Avoidance: Workaround Responsible Manager: Tejinder.Singh@sun.com Original Admin Info: [WF 22-Nov-2006, dave m: remove ref to FW version per Eng] [WF 08-Nov-2006, dave M: change 3510/3511 to JBOD, per submitter, minor update to workaround - this SA update is still in transition, waiting on addtl info] [Resubmitted 17-Jul-2006, Dave M: resubmitting with updated information, final edits and send for release Jul 20] [WF 06-Jun-2006, Dave M: sending for review] [Resubmitted 03-Jun-2006, Dave M: resubmitting with updated information] [WF 10-Apr-2006, Dave M: having no success getting correct information from submitters or Eng; ON HOLD until corrected information is submitted] [WF 27-Mar-2006, Dave M: more review information added; review with submitter and NWS again for clarification, etc] [WF 20-Mar-2006, Dave M: finally got more info from submitter, send for review] [Resubmitted 15-Mar-2006, Dave M: OK from Roberta to send for review; still questions for submitter] [WF 14-Mar-2006, Dave M: will resubmit with new date from Roberta's approval - she is on vacation returning today] [WF 08-Mar-2006, Dave M: draft created] Product_uuid 02294bcd-605c-11db-a023-080020a9ed93|Sun StorageTek 3511 SATA Array JBOD 9149229b-a63f-11d9-9adf-080020a9ed93|Sun StorageTek LP10000 Host Bus Adapter e75d2375-605c-11db-a023-080020a9ed93|Sun StorageTek 3510 FC Array JBOD Attachments This solution has no attachment |
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