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Solution Type Sun Alert Sure Solution 1001067.1 : Availability and Performance Issues Addressed in Maintenance Update for Sun StorageTek 6920 and Sun StorageTek 6120 Arrays
PreviouslyPublishedAs 201394 Product Sun StorageTek 6120 Array Sun StorageTek 6920 System Sun StorageTek 6920 Maintenance Update 2 Bug Id <SUNBUG: 6416107>, <SUNBUG: 6456312>, <SUNBUG: 6429817>, <SUNBUG: 6366175>, <SUNBUG: 6426907>, <SUNBUG: 6379116>, <SUNBUG: 6388362>, <SUNBUG: 6353581>, <SUNBUG: 6384364>, <SUNBUG: 6299564>, <SUNBUG: 6351872>, <SUNBUG: 6372416>, <SUNBUG: 6338225>, <SUNBUG: 6350471>, <SUNBUG: 6407686>, <SUNBUG: 6419607>, <SUNBUG: 6419682>, <SUNBUG: 6427705>, <SUNBUG: 6431030>, <SUNBUG: 6431120>, <SUNBUG: 6455641>, <SUNBUG: 6453242>, <SUNBUG: 6441624> Date of Resolved Release 29-JAN-2007 Impact The recent Sun StorageTek 6920 maintenance update addresses numerous availability and performance issues as described below. Contributing Factors These issues can occur on the following platforms:
To determine if this upgrade has already been successfully installed do the following: 1) generate a new extractor file and examine the output as follows: # more extract_6920.83aad35f_2006-06-29_131026/DSP/dsp00/show_version ============================ | COMMAND: show version ============================ VINFO: version info of all images in RAM on line cards: Image Revision Date Time Build Build Card Proc Name PC: PSX1000 User Host ==== ==== ======== ============== ========== ======== ======== ========== MIC SLV micoper D02.02.01.0189 08/11/2006 16:14:51 clearcas HATHOR 6 0 nineoper D02.02.01.0189 08/11/2006 16:18:48 clearcas HATHOR ... Note: The revision of all code images on the DSP should be D02.02.01.0189 08/11/2006. 2) # more extract_6920.83aad35f_2006-06-29_131026/Arrays/array*/commands/ver ============================ | COMMAND: ver ============================ 6120 Release 3.2.5 Thu Aug 24 03:28:22 PDT 2006 (192.168.0.40) Copyright (C) 1997-2005 Sun Microsystems, Inc. All Rights Reserved.
Note: The revision of all code images on the arrays should be "6120 Release 3.2.5 Thu Aug 24 03:28:22 PDT 2006". 3) The revision of the 6920 is written in the "extract_6920.83aad35f_2006-06-29_131026/Rack/etc_release" file, see the following example from another extractor: # more extract_6920.83df964f_2006-07-27_014639/Rack/etc_release Solaris 9 9/04 s9s_u7wos_09 SPARC Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. Use is subject to license terms. Assembled 29 June 2004 Sun StorEdge(tm) 6920 Version: 3.0.1.22 Build Date: August 11, 2006 Note: The revision of all code images on the DSP should be D02.02.01.0189 08/11/2006. Symptoms This upgrade addresses the following issues. For precise symptoms please refer to the CR number listed below.
Workaround There is no workaround. Please see the Resolution section below. Resolution These issues are addressed in the following releases:
Important Notes: This Maintenance release contains the necessary patches for the SP along with the above patches. The maintenance release is available via Storade through Patchpro or via CDROM from your local office. Please contact your local Sun Service Center to open a service request to schedule an update. The process is the same as scheduling an install. Please see patch READMEs for s complete list of CRs addressed in this upgrade. References<SUNPATCH: 118396-52><SUNPATCH: 116931-18> Previously Published As 102789 Internal Comments The migration process can be completed without disrupting system operation. The time required to complete the upgrade is dependent on the size of the configuration and the workload from the customer's applications. If physical disk drive updates are required, they will take approximately 1.5 minutes per drive. Each 2X2 array unit will take approximately 50 minutes. Each 2X4 array unit will take approximately 70 minutes. A 2up DSP configuration will take 90 minutes. A 4up DSP will take approximately 130 minutes. The service processor upgrade takes approximately 25 minutes. Internal Contributor/submitter Howard.Lapin@sun.com Internal Eng Business Unit Group NWS (Network Storage) Internal Eng Responsible Engineer Howard.Lapin@sun.com Internal Services Knowledge Engineer karen.edwards@sun.com Internal Resolution Patches 118396-52, 116931-18 Internal Sun Alert Kasp Legacy ID 102789 Internal Sun Alert & FAB Admin Info Critical Category: Availability ==> Pervasive Significant Change Date: 2007-01-29 Avoidance: Upgrade Responsible Manager: David.Treen@sun.com Original Admin Info: [WF 29-Jan-2006, karened: sent for 1 day review on 26, releasing today] [WF 25-Jan-2006, karened: after much back and forth i finaly got the correct patch numbers and created SA] Internal SA-FAB Eng Submission Sun Alert Template (BLANK): After following your internal process for drafting the Sun Alert, send this ASCII Text filled-in template to: sunalert-submit@sun.com and (if PTS), copy the appropriate Business Unit (BU) technical review team. The subject line should be similar to the following: Draft Sun Alert / Bug 1234567 / On Solaris 8 System Panic May Occur ... ---------------------------------------------------------------------------- Synopsis: Update Sun StorEdge 6920 Systems to Maintenance Patch Release Version 3.0.1.22 Category: [ ] Availability [ ] Diagnosis [ ] HA-Failure [X ] Pervasive (reported by four or more external customers in Bug, Escalation, Radiance) [ ] Regression [ ] Severe [ ] Data Loss [ ] Security [ ] Issue is PRIVATE and is being co-ordinated with a proposed publication date of dd/mm/yy or to-be-defined [ ] Issue only known inside sun or by a friendly customer [ ] Issue is already public See Security Instructions: http://tns.central/sa/proginfo/22908.html#Section5 Product: Sun StorEdge 6920 System BugID: 6292510, 6299564, 6338225, 6350471, 6351872, 6353581, 6354280, 6355555, 6361476, 6362888; 6365260, 6366175, 6368196, 6368483, 6377999, 6379116, 6379238, 6384364, 6388362, 6393249, 6394500, 6394508, 6397645, 6407686, 6412478, 6419607, 6423574, 6424221, 6425443, 6426907 Avoidance: [ ] Workaround [ ] Binary [ ] T-Patch [ ] Patch [x ] Upgrade [ ] FCO [ ] HW [ ] None (Preliminary) State: [ ] Preliminary [ ] Workaround [x ] Resolved 1. Impact: StorEdge 6920 maintenance patch release, version 3.0.1.22 provides numerous benefits to the StorEdge 6920. Updating customer systems with maintenance patch release, version 3.0.1.22 should provide improved customer satisfaction and improved performance. 2. Contributing Factors: SUN STOREDGE 6920 without Firmware 3.0.1.22 3. Symptoms: To determine if this patch has already been successfully installed, generate a new extractor file and examine the output as follows: bash-2.05# more extract_6920.83aad35f_2006-06-29_131026/DSP/dsp00/show_version ============================ | COMMAND: show version ============================ VINFO: version info of all images in RAM on line cards: Image Revision Date Time Build Build Card Proc Name PC: PSX1000 User Host ==== ==== ======== ============== ========== ======== ======== ========== MIC SLV micoper D02.02.01.0189 08/11/2006 16:14:51 clearcas HATHOR 6 0 nineoper D02.02.01.0189 08/11/2006 16:18:48 clearcas HATHOR 5 0 nineoper D02.02.01.0189 08/11/2006 16:18:48 clearcas HATHOR 3 0 nineoper D02.02.01.0189 08/11/2006 16:18:48 clearcas HATHOR 2 0 nineoper D02.02.01.0189 08/11/2006 16:18:48 clearcas HATHOR 1 0 nineoper D02.02.01.0189 08/11/2006 16:18:48 clearcas HATHOR 4 0 nineoper D02.02.01.0189 08/11/2006 16:18:48 clearcas HATHOR 1 1 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 2 3 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 2 1 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 1 3 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 4 1 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 3 1 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 4 3 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 1 2 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 4 2 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 3 3 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 3 4 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 2 2 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 1 4 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 3 2 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 4 4 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR 2 4 srcmed D02.02.01.0189 08/11/2006 16:31:18 clearcas HATHOR MIC MAS micoper D02.02.01.0189 08/11/2006 16:14:51 clearcas HATHOR bash-2.05# more extract_6920.83aad35f_2006-06-29_131026/Arrays/array*/commands/ver ============================ | COMMAND: ver ============================ 6120 Release 3.2.5 Thu Aug 24 03:28:22 PDT 2006 (192.168.0.40) Copyright (C) 1997-2005 Sun Microsystems, Inc. All Rights Reserved. The revision of all code images on the DSP should be D02.02.01.0189 08/11/2006. The revision of the 6920 is written in the extract_6920.83aad35f_2006-06-29_131026/Rack/etc_release file, see the following example from another extractor: # more extract_6920.83df964f_2006-07-27_014639/Rack/etc_release Solaris 9 9/04 s9s_u7wos_09 SPARC Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. Use is subject to license terms. Assembled 29 June 2004 Sun StorEdge(tm) 6920 Version: 3.0.1.22 Build Date: August 11, 2006 The revision of all code images on the arrays should be 6120 Release 3.2.5 Thu Aug 24 03:28:22 PDT 2006. Corrective Action 4. Relief/Workaround: 5. Resolution: Network Storage has released a maintenance release for the StorEdge 6920. This Maintenance release contains the necessary patches for the SP along with patch id 118396-52 for teh DSP and 116931-18 for the Arrays. The maintenance release is available via Storade through Patchpro or via cdrom from your local office. Customers should contact their local Sun service center to open a Radiance case and schedule an update. The process is the same as scheduling an install This upgrade provides the following benefits to the customer: * Support for 4 Gig Host Adaptors (see CR 6416107) * Support for Solaris 10 ZFS (see CR 6456312) * Support for Solaris 10 Head of Queue tagging (see CR 6429817) * Better handling of single drive failures on the back-end 6020's (see CR 6366175 and 6426907) * Better remote replication performance (see CR 6379116 and 6388362) * Better scalability for Sun Clusters (see CR 6353581 and 6384364) * Better pcrash/core capability (see CR 6299564, 6351872,and 6372416) * More robust rolling upgrade capability, especially for larger & remotereplication configurations (see CR 6338225, 6350471, 6407686, 6419607, 6419682, 6427705, 6431030, and 6431120) * More robust error handling of local mirror splits/rejoins (see CR 6359244, and 6437905) * Additional internal debug/diagnostic information (see CR 6455641, 6453242, and 6441624) Customers should contact their local Sun service center to open a Radiance case and schedule an update. The process is the same as scheduling an install. 6. Internal Section: Escalation IDs: Pending Patches: Resolution Patches:URB 3.0.1.22 FIN: FCO: Submitter: Howard Lapin Responsible Engineer: Responsible Manager: PTS/Engineering organization: [ ] SSG WGS (Workgroup Systems) [ ] SSG NSN (Netra Systems and Networking) [ ] SSG ES (Enterprise Systems) [ ] SSG SW (Platform Software) [ ] SSG PNP (Processor) [ ] NSG (Network Systems Group) [X ] NWS (Network Storage) [ ] OP/N1 RPE (Operating Platforms/N1 Revenue Product Engin.) [ ] JPSE (Java Platform Sustaining Engineering) [ ] JWSSE (Java Web Services Sustaining Engineering) [ ] USG (User Software Group) [ ] SSG HS (Horizontal Systems - T2000/Ontario) Distribution: [ ] Public SunSolve [ ] Contract SunSolve Comments: The migration process can be completed without disrupting system operation. The time required to complete the upgrade is dependent on the size of the configuration and the workload from the customer's applications. If physical disk drive updates are required, they will take approximately 1.5 minutes per drive. Each 2X2 array unit will take approximately 50 minutes. Each 2X4 array unit will take approximately 70 minutes. A 2up DSP configuration will take 90 minutes. A 4up DSP will take approximately 130 minutes. The service processor upgrade takes approximately 25 minutes. PTS Reviewer (approved by): Product_uuid 2cd2e7d2-2980-11d7-9c3f-c506fe37b7ef|Sun StorageTek 6120 Array 67794720-356d-11d7-8ef2-ce2ac2bc9136|Sun StorageTek 6920 System bf4f8d34-85fa-11d9-b344-080020a9ed93|Sun StorageTek 6920 Maintenance Update 2 ReferencesSUNPATCH:116931-18SUNPATCH:118396-52 Attachments This solution has no attachment |
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