Asset ID:	1-77-1019385.1
Update Date:	2011-02-28
Keywords:

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Solution Type  Sun Alert Sure

Solution  1019385.1 :   A limited number of Sun Blade X6250 Server Modules were shipped with an incorrect Pre-install Image loaded  


PreviouslyPublishedAs
239126

Bug Id
<SUNBUG: 6715734>

Product
Sun Blade X6250 Server Module

Date of Resolved Release
19-Jun-2008

A limited number of Sun Blade X6250 Server Modules were shipped with an incorrect Pre-install Image loaded

1. Impact

A limited number of Sun Blade X6250 Server Modules manufactured in May 2008 (Americas only) were shipped with the incorrect Install Image loaded (S10u3), which may cause the module to hang or go into a continuous loop on booting.

2. Contributing Factors

This issue can occur on the following platforms:

• Sun Blade X6250 (A93) Server Module with Solaris 10u3

Sun Blade X6250 Server Modules with the serial numbers between 0809QAW0E5 through 0821QAW1FB (inclusive) manufactured in May 2008 are affected.

The serial number can be obtained from the "EZ" label on the front handle of the Blade.

3. Symptoms

Attempting to boot the X6250 Server Module on one of these pre-installed images will result in either a server hang or a reboot loop.

4. Workaround

There is no workaround for this issue. Please see the Resolution section below.

5. Resolution

To correct this issue, reload the affected Sun Blade X6250 Server Module with Solaris 10u4 or later.

Manufacturing has corrected the Install Image as of 06/03/08.

This Sun Alert notification is being provided to you on an "AS IS" basis. This Sun Alert notification may contain information provided by third parties. The issues described in this Sun Alert notification may or may not impact your system(s). Sun makes no representations, warranties, or guarantees as to the information contained herein. ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE HEREBY DISCLAIMED. BY ACCESSING THIS DOCUMENT YOU ACKNOWLEDGE THAT SUN SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT ARISE OUT OF YOUR USE OR FAILURE TO USE THE INFORMATION CONTAINED HEREIN. This Sun Alert notification contains Sun proprietary and confidential information. It is being provided to you pursuant to the provisions of your agreement to purchase services from Sun, or, if you do not have such an agreement, the Sun.com Terms of Use. This Sun Alert notification may only be used for the purposes contemplated by these agreements.

Copyright 2000-2008 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, CA 95054 U.S.A. All rights reserved.

Internal Comments
Please send technical questions to the following email:
sunalert-tech-questions@sun.com
and CC the following persons:
Internal Contributor/Submitter
Internal Eng Responsible Engineer
Internal Services Knowledge Engineer

There was a process mistake made at the
manufacturing location (Americas only).  This mistake caused the wrong
pre-install image S10u3 to be loaded on 1700 Harpertown/Wolfdale X6250
Server Modules during the Month of May 2008.  Serial numbers affected
are between 0809QAW0E5 - 0821QAW1FB, inclusive.



Affected systems:



Product: A93 X6250

-------------------

Intel Xeon X5260 - Dual-Core (6MB L2, 3.33 GHz, 1333 MHz FSB, 80W)
4516A      596-7392-01

Intel Xeon L5420 - Quad-Core (12MB L2, 2.50 GHz, 1333 MHz FSB, 50W)
4517A     596-7393-01

Intel Xeon E5410 - Quad-Core (12MB L2, 2.33 GHz, 1333 MHz FSB, 80W)
4518A     596-7394-01

Intel Xeon E5440 - Quad-Core (12MB L2, 2.83 GHz, 1333 MHz FSB, 80W)
4519A     596-7395-01

Intel Xeon X5460 ? Quad-Core (12MB L2, 3.16 GHz, 1333 MHz FSB, 120W)
4520A     596-7396-01

Intel Xeon E5450 ? Quad-Core (12MB L2, 3.00 Ghz, 1333MHz FSB, 80W)
X6250-AA-14M3000     596-7564-01



Internal Contributor/submitter
mick.tabor@sun.com

Internal Eng Responsible Engineer
Gyanesh.Sharma@sun.com

Internal Services Knowledge Engineer
david.mariotto@sun.com

Internal Eng Business Unit Group
NSG (Network Systems Group)

Internal Sun Alert & FAB Admin Info
18-Jun-2008, david m: draft created, send for 24hr review
19-Jun-2008, david m: review OK, send to publish


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