Asset ID:	1-77-1019386.1
Update Date:	2011-02-28
Keywords:

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Solution Type  Sun Alert Sure

Solution  1019386.1 :   Initial shipments of Sun Blade X6450 Server Modules were shipped without restoring some of the Default BIOS Settings  


PreviouslyPublishedAs
239127

Bug Id
<SUNBUG: 6703885>

Product
Sun Blade X6450 Server Module

Date of Resolved Release
19-Jun-2008

Initial shipments of Sun Blade X6450 Server Modules were shipped without restoring some of the Default BIOS Settings

1. Impact

Initial shipments of Sun Blade X6450 Server Modules were shipped without restoring some of the BIOS settings to factory default. Customers who receive any of these blades will need to reset the BIOS to the factory defaults.

2. Contributing Factors

This issue can occur on the following platform:

• Sun Blade X6450 Server Module (shipped prior to May, 2008)
  

3. Symptoms

When connecting to the serial "Dongle Cable" connection there will be no output.  Some server modules shipped with the serial port BIOS setting were set erroneously to "system" rather than the correct default setting which is "BMC".  Another symptom of this is that the SP IP address is already preset to a static IP address.

4. Workaround

To work around this issue, connect the "Dongle Cable" to the UCP port on the front panel of the blade.  Then attach a monitor, keyboard and mouse to the Dongle,  and then do the following:

1. Boot the Sun Blade 6450 Server Module and enter the BIOS set up menu by pressing the F2 key during boot

2. Press F9 to load optimal defaults.

3. The next step is to set the ELOM IP address. Please follow the instructions from the Sun Blade X6450 Installation Guide at http://nsg-rtfm-twiki.sfbay.sun.com/twiki/pub/Main/HerculesRelease/820-3535-11.pdf with instructions for setting the ELOM IP Address.

The ELOM IP Address can also be set using the BIOS by doing the following:

1. Select the "Server" tab and hit Enter
2. Select "Set AST2000 LAN configuration" and hit Enter
3. Select "IP address" and hit Enter

If the Service Network environment is a STATIC Network, then:

1. Set the "IP Address mode" to STATIC
2. Enter the IP address in "IP Address" field
3. Press the "Escape" key to go back and select "Subnet Mask"
4. Press F10 to save the settings and reboot

If the environment is DHCP, then:

1. Set the "IP Address mode" to DHCP 
2. Press F10 to save the settings and reboot

5. Resolution

The Sun Blade X6450 Server Modules are now shipping with the correct BIOS defaults set as of May 2008.

This Sun Alert notification is being provided to you on an "AS IS" basis. This Sun Alert notification may contain information provided by third parties. The issues described in this Sun Alert notification may or may not impact your system(s). Sun makes no representations, warranties, or guarantees as to the information contained herein. ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE HEREBY DISCLAIMED. BY ACCESSING THIS DOCUMENT YOU ACKNOWLEDGE THAT SUN SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT ARISE OUT OF YOUR USE OR FAILURE TO USE THE INFORMATION CONTAINED HEREIN. This Sun Alert notification contains Sun proprietary and confidential information. It is being provided to you pursuant to the provisions of your agreement to purchase services from Sun, or, if you do not have such an agreement, the Sun.com Terms of Use. This Sun Alert notification may only be used for the purposes contemplated by these agreements.

Copyright 2000-2008 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, CA 95054 U.S.A. All rights reserved.

Internal Comments
Please send technical questions to the following email:
sunalert-tech-questions@sun.com
and CC the following persons:
Internal Contributor/Submitter
Internal Eng Responsible Engineer
Internal Services Knowledge Engineer

Internal Contributor/submitter
Michael.Tabor@sun.com

Internal Eng Responsible Engineer
Gyanesh.Sharma@sun.com

Internal Services Knowledge Engineer
david.mariotto@sun.com

Internal Eng Business Unit Group
NSG (Network Systems Group)

Internal Sun Alert & FAB Admin Info
18-Jun-2008, david m: draft created, send for review
19-Jun-2008, david m: review completed OK, send to publish


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