Asset ID:	1-77-1020178.1
Update Date:	2011-02-28
Keywords:

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Solution Type  Sun Alert Sure

Solution  1020178.1 :   Sun System Firmware Patch 139442-01 (WITHDRAWN) Leaves Sun Netra T5220 Platform Unable to Power On Host After a Power Cycle  


PreviouslyPublishedAs
253668

Bug Id
<SUNBUG: 6797107>

Product
Sun Netra T5220 Server

Date of Resolved Release
27-Feb-2009

Sun System Firmware Patch 139442-01 (WITHDRAWN) Leaves Sun Netra T5220 Platform Unable to Power On Host After a Power Cycle

1. Impact

Upgrading the Sun System Firmware to version 7.2.0 using patch 139442-01 on a Sun Netra T5220 Server may cause host power-on failure. This happens only if the power has been disconnected from the system since the firmware upgrade. When this occurs, the system will power on and will immediately be powered off by the Service Processsor (SP) due to environmental faults.

The above mentioned patch has been withdrawn and is no longer available on SunSolve.

2. Contributing Factors

This issue can occur on the following platform:

SPARC Platform:

• Sun Netra T5220 Server (with Sun System Firmware version 7.2.0 as delivered in patch 139442-01) and without patch 139442-02

Notes:

1. The x86 platform is not affected by this issue. No other Sun systems are affected by this issue.
2. Sun Netra T5220 Server with Sun System Firmware version 7.1.x is not impacted by this issue.
3. This issue will occur only if the system power is disconnected anytime after the Sun System Firmware upgrade to 7.2.0.

To determine the firmware version on the system, log in to the service processor and run the 'showhost' command as in the following example:

sc> showhost
Sun System Firmware 7.2.0 2008/12/11 17:57
Host flash versions:
Hypervisor 1.7.0 2008/12/11 13:38
OBP 4.30.0 2008/12/11 12:15
POST 4.30.0 2008/12/11 12:50

3. Symptoms

Soon after the 'poweron' command is issued to the Service Processor, messages similar to the following may return on the console and the host will be powered off:

Fault | critical: SP detected fault at time Tue Jan 20 14:22:47 2009. V_VDDIO at /SYS/MB 
has exceeded low non-recoverable threshold.
Fault | critical: SP detected fault at time Tue Jan 20 14:22:50 2009. V_+1V5_VDD at /SYS/MB 
has exceeded low non-recoverable threshold.
Fault | critical: SP detected fault at time Tue Jan 20 14:22:54 2009. V_+3V3_STBY at /SYS/MB 
has exceeded low non-recoverable threshold.
Chassis | major: V_VBAT at /SYS/MB has exceeded low warning threshold.
Chassis | critical: Critical voltage value : host is being powered off
Chassis | critical: CRITICAL ALARM is set
Chassis | critical: Host has been powered off

4. Workaround

To avoid this issue, do not install the firmware delivered in 139442-01. If 139442-01 firmware has already been installed, replace it with the corrected firmware as described below.

5. Resolution

This issue is addressed on the following platform:

SPARC Platform

• Sun Netra T5220 Server with firmware version 7.2.1.a (as delivered in patch 139442-02 or later)

This Sun Alert notification is being provided to you on an "AS IS" basis. This Sun Alert notification may contain information provided by third parties. The issues described in this Sun Alert notification may or may not impact your system(s). Sun makes no representations, warranties, or guarantees as to the information contained herein. ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE HEREBY DISCLAIMED. BY ACCESSING THIS DOCUMENT YOU ACKNOWLEDGE THAT SUN SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT ARISE OUT OF YOUR USE OR FAILURE TO USE THE INFORMATION CONTAINED HEREIN. This Sun Alert notification contains Sun proprietary and confidential information. It is being provided to you pursuant to the provisions of your agreement to purchase services from Sun, or, if you do not have such an agreement, the Sun.com Terms of Use. This Sun Alert notification may only be used for the purposes contemplated by these agreements.

Copyright 2000-2009 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, CA 95054 U.S.A. All rights reserved.

References

<SUNPATCH: 139442-02>

Internal Comments
Please send technical questions to the following email:
sunalert-tech-questions@sun.com
and CC the following persons:
Internal Contributor/Submitter
Internal Eng Responsible Engineer
Internal Services Knowledge Engineer


This regression is introduced when Netra T5220 ILOM fw is updated to
use  new ipmi infrastructure.



This regression introduced by putback for BugID 6767014 Turgo: Netra
T5220 needs to move to ipmi redesign
Internal Contributor/submitter
Christopher.Boland@Sun.COM

Internal Eng Responsible Engineer
ravikishore.chadalawada@sun.com

Internal Services Knowledge Engineer
david.mariotto@sun.com

Internal Eng Business Unit Group
Systems Group - Netra Systems and Networking

Internal Escalation ID
1-25459891, 70596540

Internal Resolution Patches
139442-02

Internal Sun Alert & FAB Admin Info
26-Feb-2009, david m: draft created, send for 24hr review
29-Feb-2009, david m: review OK, send to release

References

SUNPATCH:139442-02

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