Verify Battery

Asset ID:	1-71-1002468.1
Update Date:	2009-04-15
Keywords:

Solution Type Technical Instruction Sure

Solution 1002468.1 : Verify Battery

Related Items


Sun Storage T3 Array
 Sun Storage T3+ Array

Related Categories


GCS>Sun Microsystems>Storage - Disk>Modular Disk - Other

PreviouslyPublishedAs
203443

Description
In order to provide you the most accurate fix, please validate that each statement under the symptoms below is true for your environment. These symptoms will hyperlink you into a relevant content that will

- tell you how to validate the listed symptom and

- how to fix the symptom if it is true for your environment.

The listed symptoms are ordered in the most appropriate sequence to isolate the issue and be certain about the related fix. Please do not skip a step.
Symptoms:

- Failed battery

- Refreshing battery

- Expired battery

- Writethrough cache

Steps to Follow
Verify Battery

NOTE: This is a sub-set of <Document: 1018272.1> : "Troubleshooting Sun StorEdge[TM] T3 hardware." The steps below will help to verify and resolve battery problems.

     POWER   STATUS   STATE       SOURCE  OUTPUT  BATTERY  TEMP    FAN1    FAN2
------  -------  ---------   ------  ------  -------  ------  ------  ------
u1pcu1  ready    enabled     line    normal  normal   normal  normal  normal
u1pcu2  ready    enabled     line    normal  normal   normal  normal  normal
u2pcu1  ready    enabled     line    normal  normal   normal  normal  normal
u2pcu2  ready    enabled     line    normal  normal   normal  normal  normal

1.  Verify the battery is not refreshing by using the "refresh -s"  command.

Example for FW 2.x and below:

     purple15:/:<9>refresh -s

No battery refreshing Task is currently running.

                              PCU1                            PCU2
-----------------------------------------------------------------
U1                      Normal                          Normal

     U2                      Normal                          Normal

     Current Time            Mon Mar 26 10:16:28 2001
Next Refresh            Fri Mar 30 14:00:00 2001

Example for FW 3.1.x and above:

     storage-t3b:/:<3>refresh -s
Current Date and Time:  Mon Aug 14 09:42:34 GMT 2006

Next Scheduled Refresh: Mon Aug 28 02:00:25 GMT 2006

     Battery   State     Last Health Check              Warranty Expiration
-------   -------   ----------------------------    ----------------------------
u1b1      normal    Tue Jul 25 18:47:10 GMT 2006   Fri Aug 17  08:47:10 GMT 2007
u1b2      normal    Tue Jul 25 22:38:15 GMT 2006   Thu Apr 26  13:38:15 GMT 2007
u2b1      normal    Tue Jul 25 18:45:57 GMT 2006   Fri Apr 06  17:45:57 GMT 2007
u2b2      normal    Tue Jul 25 22:38:34 GMT 2006   Thu Apr 26  13:38:34 GMT 2007

NOTE: Both examples do not have a refresh running.

Product
Sun StorageTek T3+ Array
Sun StorageTek T3 Array

Internal Comments
Place Sun Internal-Use Only content here. This content will be published to internal SunSolve only.

This document contains normalized content and is managed by the the Domain Lead(s) of the respective domains. To notify content owners of a knowledge gap contained in this document, and/or prior to updating this document, please contact the domain engineers that are managing this document via the “Document Feedback” alias(es) listed below:

storage-os-disk-mid-domain@sun.com

The Knowledge Work Queue for this article is KNO-STO-MIDRANGE_DISK.

2. If a refresh is not occurring, refer to <Document: 1017436.1> : "PREVENTIVE MAINTENANCE: Procedure for
extension of service life of T3 with 1.x FW and T3+ with 2.x FW
battery to 36 months. (formerly Document ID: I1126-1)."

3. If the battery is faulted and <Document: 1017436.1> : "PREVENTIVE MAINTENANCE: Procedure for
extension of service life of T3 with 1.x FW and T3+ with 2.x FW
battery to 36 months. (formerly Document ID: I1126-1)" does not
apply then replace battery. Refer to <Document: 1012260.1> : "Battery Replacement Procedure for a Sun
StorEdge[TM] T3+ running Firmware 3.x" on how to replace a
battery.

4. The Complete Guide to Battery Management for the Sun StorEdge
6x20 and Sun StorEdge T3+ is available at http://pts-storage.west/products/T3/local/SSE6x20_Battery_Guide.pdf

T3, T3+, battery, fault, refresh, expired, failed, audited, normalized
Previously Published As
86650

Change History
Date: 2007-11-13
User Name: 7058
Action: Approved
Comment: Reference to internal link in external section. Fixed.
Version: 9
Date: 2007-11-13
User Name: 7058
Action: Update Started
Comment: Fixing links pre-IBIS migration.
Version: 0
Date: 2007-07-16
User Name: 7058
Action: Approved
Comment: OK to publish. Dependencies fixed.
Version: 8
Date: 2007-07-16
User Name: 88218
Action: Approved
Comment: Document Technically Correct
Version: 0

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