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Asset ID: 1-71-1004977.1
Update Date:2010-12-27
Keywords:

Solution Type  Technical Instruction Sure

Solution  1004977.1 :   Sun Ray[TM]: OSD Icons on Sun Ray[TM] Server Software (SRSS) 2.0, 3.0 and 3.1  


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PreviouslyPublishedAs
206978


Description
This document describes the most important On Screen Display (OSD) icons if you are running the Sun Ray[TM] Server Software 2.0, 3.0 or 3.1. The OSD icons display a rectangle containing symbols and a numeric error code followed by an alphanumeric DHCP state code in the lower-right corner.


Steps to Follow
DHCP State Codes & Icon Codes

DHCP State Codes

DHP State Codes

Meaning

A

DCHP only provided IP address with no additional parameters.

B

DCHP provided IP address, subnet mask, and router, but Sun Ray[TM] vendor-specific parameters are missing.

C

DHCP provided IP address and Sun Ray vendor-specific parameters, but subnet mask and router are missing.

D

DHCP provided all expected parameters.

Icon Codes

Icon Code

Meaning

1

Sun Ray unit is starting up and is waiting for ethernet link (check all cables, probably a loose contact)

Please see named 10000000000000C8000000AA0CD233DA.gif below.

2

Sun Ray unit is downloading new firmware

Please see named 10000000000000C8000000AA3C30D76F.gif below.

3

Sun Ray unit is storing new firmware in its flash memory

Please see named 10000000000000C8000000AAA9995F84.gif below.

4

Either the download or storage of new firmware has failed

Please see named 10000000000000C8000000AA5997BD01.gif below.

5

There is no session to connect with the Sun Ray

6

The server is denying access to the Sun Ray

7

Local pin entry to the smart card has failed

Please see named 10000201000000C4000000A7CFD706B7.png below.

8

In local smartcard pin entry mode

Please see named 10000201000000C4000000A790A481B3.png below.

9

There is an over current condition on the USB bus, i.e., the total number of devices draws too much current. Consider using a powered hub.

10

RESERVED

11

Server is authenticated by the Sun Ray and the graphic/keyboard network connection is encrypted. This icon is part of the normal Sun Ray session connection sequence -- a successful session attachment will always show one of 11x, 12x, 13x or 14x (where x will be A or D) according to the crypto status of the session -- but it's supposed to vanish after a couple of seconds.

Please see named 10000201000000C4000000A72C7C19C1.png below.

12

The Sun Ray cannot authenticate the server but the graphic/keyboard network connection is still being encrypted. This icon is part of the normal Sun Ray session connection sequence -- a successful session attachment will always show one of 11x, 12x, 13x or 14x (where x will be A or D) according to the crypto status of the session -- but it's supposed to vanish after a couple of seconds.

Please see named 10000201000000C4000000A7F9E40CAC.png below.

13

Server authenticated to the Sun Ray; network connection between Sun Ray and server not encrypted. This icon is part of the normal Sun Ray session connection sequence -- a successful session attachment will always show one of 11x, 12x, 13x or 14x (where x will be A or D) according to the crypto status of the session -- but it's supposed to vanish after a couple of seconds.

Please see named 10000201000000C4000000A7FAAD7CB6.png below.

14

Server not authenticated to the Sun Ray; graphic/keyboard network connection is not encrypted. This icon is part of the normal Sun Ray session connection sequence -- a successful session attachment will always show one of 11x, 12x, 13x or 14x (where x will be A or D) according to the crypto status of the session -- but it's supposed to vanish after a couple of seconds.

Please see named 10000201000000C4000000A7A8773301.png below.

15

The Sun Ray is refusing to talk to the server due to the server's refusal or inability to authenticate or encrypt the network connection.

Please see named 10000000000000C8000000AA455D94E1.gif below.

16

The Sun Ray USB bus is temporarily busy servicing a high-speed device, and the keyboard or mouse may not be responsive to user input.

Please see named 10000201000000C0000000A48320471D.png below.

17

RESERVED

18

RESERVED

19

RESERVED

20

RESERVED

21

The Sun Ray unit is booting up and is waiting on DHCP IP address and parameter assignment.

Please see named 10000000000000C8000000AAFEF4FB3A.gif below.Please see named 10000000000000C8000000AA041E257A.gif below.

22

The Sun Ray unit is booting up and is now waiting for the initial connection to a Sun Ray server. See also Troubleshooting Document <Document: 1005063.1> (The Sun Ray[TM] appliance does not get over the 22B icon state).

Please see named 10000201000000C0000000A458306A4B.png below.

23

The connection between the Sun Ray and the network is down. Check the network drop cable and (if the network drop cable is okay) the network switch.

Please see named 10000201000000C0000000A459A21611.png below.

24

The Sun Ray has disconnected from the previous server.

Please see named 10000201000000C4000000A77FBEFB6A.png below.

25

The Sun Ray is being redirected to a new server.

Please see named 10000000000000C8000000AA20536621.gif below.

26

The Sun Ray has connected to the server and is waiting for graphics traffic (this is the GNC state). See also Problem Resolution <Document: 1001557.1>  (The Green Newt Cursor, or Icon 26 D, Stays on the Sun Ray[TM] Appliance).

Please see named 10000000000000C8000000AACC418274.gif below.

27

The Sun Ray is broadcasting to locate a Sun Ray server since either it was not provided with Sun Ray specific DHCP parameters or all of the specified servers are not responding.

Please see named 10000000000000C8000000AA7811C829.gif below.

28

RESERVED

29

RESERVED

30

RESERVED

31

Network status display brought up by the user pressing all three audio keys. See also Technical Instruction <Document: 1003324.1> (Which Hot Keys are available in a Sun Ray Environment  ) The network link is up, the server is authenticated and graphics/keyboard are not encrypted.

Sun Ray Security configuration: Server Authentication is On, Up/Downstream Encryption: Off

Please see named 10000201000000C0000000A481F8676B.png below.

32

Network status display brought up by the user pressing all three audio keys. See also Technical Instruction <Document: 1003324.1> (Which Hot Keys are available in a Sun Ray Environment  ) The network link is up, the server is not authenticated and graphics/keyboard are encrypted.

Sun Ray Security configuration: Server Authentication: Off, Up- or Downstream encryption: On

Please see named 10000201000000BF000000A49B399B44.png below.

33

Network status display brought up by the user pressing all three audio keys. See also Technical Instruction <Document: 1003324.1> (Which Hot Keys are available in a Sun Ray Environment  ) The network link is up, the server is authenticated and graphics/keyboard are encrypted.

Sun Ray Security configuration: Server Authentication: On, Up- or Downstream encryption: On

Please see named 10000201000000C1000000A47A0AA0F7.png below.

34

Network status display brought up by the user pressing all three audio keys. See also Technical Instruction <Document: 1003324.1> (Which Hot Keys are available in a Sun Ray Environment  ) The network link is up, the server is not authenticated and graphics/keyboard are not encrypted.

Sun Ray Security configuration: Server Authentication: Off, Up- or Downstream encryption: Off

Please see named 10000201000000C1000000A4967D27A7.png below.

35-49

RESERVED

50

The server is refusing to talk to the Sun Ray due to the Sun Rays refusal or inability to authenticate or encrypt the network connection.

Please see named 10000201000000C0000000A46548C9A0.png below.

References:

- Sun Ray[TM] Server Software 2.0 Administrator's Guide, section  Troubleshooting , subsection  Understanding OSD 

- Sun Ray[TM] Server Software 3.0 Administrator's Guide, section  Troubleshooting and Tuning Tips , subsection  Understanding OSD 

- Sun Ray[TM] Server Software 3.1 Administrator's Guide, section  Troubleshooting and Tuning Tips , subsection  Understanding OSD 



Product
Sun Ray Server Software 2.0
Sun Ray 1 Ultra-Thin Client
Sun Ray 100 Ultra-Thin Client
Sun Ray 1g Ultra-Thin Client
Sun Ray 150 Ultra-Thin Client
Sun Ray Server Software 3.0
Sun Ray Server Software 3.1
Sun Ray 2FS Virtual Display Client
Sun Ray 2 Virtual Display Client

Internal Comments
For internal Sun use only.

Original source: EMEA Sun Ray product page at http://pts.emea/jse/products/sunray/add/osdcodes.html
(created by johann.loefflmann@sun.com)


Sun Ray, Sunray, DTU, OSD, Screen, Display, Icon, State, Code, DHCP, Error, Firmware, Server, Authentication, Upstream, Downstream, Encryption, 16D, 26D, 33D
Previously Published As
77966

Change History
Date: 2007-12-07
User Name: 74092
Action: Update Canceled
Comment: *** Restored Published Content *** Only content with a published status in Voyager, will be migrated. This means that regardless of whether a document is currently published to SunSolve, if it's sitting in a draft status in Voyager (to be updated), it will NOT migrate to IBIS.
Version: 0
Date: 2007-02-05
User Name: 91286
Action: Add Comment
Comment: The VPN support related icons should be added into the internal section:
28 - VPN connection being attempted
E - phase 1 IKE initiated
F - phase 1 complete
H - phase 2 initiated
I - phase 2 complete
29 - VPN connection established
30 - VPN connection error
These icons can show up only on pre-release firmware that contains VPN support.
See http://iag.eng/cgi-bin/view?doc=9871 for further details.
Once 4.0 has been released, they then should be added to the public section of this doc.
Version: 0

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